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Customer Ratings & Reviews

Your price for this item is $170.99
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The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1446 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Moto G (4th Generation) as a great value for the price, with a good camera and long battery life. They appreciate that it is unlocked and easy to use. However, some customers have concerns about the touchscreen, size, overheating, storage, and lack of NFC.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,446 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Better than the one I had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent phone for the price. Could be improved though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my needs at a reasonable price. Will be glad when/if there are accessories for this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    many inexpensive phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used many different inexpensive smartphones over the years, lg, htc, blu, asus among others. the moto4 is by far the best. have been using it for about 3 months, have dropped it a few times and still works great. very durable for a phone this price. it does not get bogged down when multiple apps are open. very easy to setup and use

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great quality phone. For price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third moto I still have all other phones they still work fine just upgrade to better camera every year.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great reliable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has worked great without issues. Clear service, plenty of processing power, good camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Reliable, good performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has worked great without issues. Clear service, plenty of processing power, good camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear call quality. No hiccups in hardware yet. Battery life is OK. Powerful speaker compared to some. Started service on it with T-Mobile. Completely happy so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen but not durable every where else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got great screen glass but the outer parts might chip some. Performance is good like the marshmallow coming with it and I find that 16 GB is plenty for me myself. Also, the battery isn't great and the end of the day (9:30) it's around 15% like right now. Might want an extra charger like a case or portable charger. Also I don't think the 15 minutes for 70% of the battery think works or not at least for me, it gets to like 30%.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement phone that was unlocked and this phone fit my need. It has a nice size screen and has expandable memory capabilities. Not bad for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Mid-Range Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Ease of use - No un needed apps Con: - Camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when my Moto X didn't survive from a fall. Thought it was going to be used only for a short time until I got "regular" replacement telephone. Have to say that the reviews on Best Buy were right on the money. This phone is so good I don't think about replacing it and paying a huge amount upfront or a monthly payment for 2 years. Its not perfect, speaker quality could be better, but it really is an outstanding item for the $175 I paid for it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my dad who's just getting acquainted with smartphones and he found this phone easy to use. Great functionality & Great value too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a month now and haven't had any problems with it. I'm not a heavy app user, but it runs everything I do use fast and smooth. Apps open and close fast. I even bought a VR headset to use with this, and all the apps I have tried so far have ran fine, and the display looks great. With the included turbo charger, the battery charges really fast. It can get a little hot while chargeing, but as long as you don't use any big apps while charging, you should be fine. Overall this is a great phone for the money. I upgraded to this from an iPhone 4 and so far have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything I need it to and more! Very fast, great resolution, good sound. Very pleased with it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performs very good and do the work with affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone got a big screen and very good price. I think it's the same compare to some $400 phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the phone! works great! Great price! No more phone to pay off! The phone works more smooth than my last S6

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor speed decides the phone's applications opening speed. Every app in this phone works perfectly and opens in a blink of a eye. Camera is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 3 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for a beginner. phone is affordable and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still figuring it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like the phone. Beautiful screen, perfect size (for me). I still sorting out the installed software and changing to some I like better. On line manual is good for the phone, but I haven't found much help for some of the installed software. For instance, delete all for the g-mail program just doesn't delete all requiring multiple attempts to delete trash.Some mor instructions would be nice to include.

    I would recommend this to a friend