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Customer Ratings & Reviews

Your price for this item is $170.99
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The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1446 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Moto G (4th Generation) as a great value for the price, with a good camera and long battery life. They appreciate that it is unlocked and easy to use. However, some customers have concerns about the touchscreen, size, overheating, storage, and lack of NFC.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,446 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this phone. This phone is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lightweight phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was an additional phone for a family member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect price for a low end device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it...great and beautiful.....great screen size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks good and performs well. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PHONE and a good value for the money I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great phone. motorola makes amazing phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Works like a charm and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT 10/10!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOULD RECOMMEND. GREAT PHONE. LIKE THE PHONE SO FAR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the service were excelent i recomendación yo use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brsdt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome phone with multiple possibility super charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone I liked it more then my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with phone works really good good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone...my 2nd phone i bought..love it...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good smart phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a decent smart phone in this price range however it won't open the Verizon voicemail app and lacks hardware to allow google sky-maps to function properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was great and 50$ gift card was a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because very good work this so

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to take this phone back to exchange it because the battery desk rather quickly. i got this a sign a gift but i feel bad that they are having so many problems with i

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Motorola cell phone (unlocked)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, did not do well with Verizon at all. Took it back, no problem!! Thanks Best Buy!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous phone died suddenly one night, next day I had a busy day so later that afternoon I run to the nearest Best Buy to get a phone, I chose this one because a few years ago I'd had the Moto g3 and it was a great phone, so thinking the g4 was going to be even better I bought it without shopping around. Big mistake! I hate everything about this phone, it would take forever to list what I don't like about it, just a basic phone...I plan to buy another one ASAP....you get what you pay for :(

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Slow phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't happy with this phone,it was very slow and was always over heating and freezing up.

    No, I would not recommend this to a friend