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Customer Ratings & Reviews

Your price for this item is $170.99
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The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1446 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Moto G (4th Generation) as a great value for the price, with a good camera and long battery life. They appreciate that it is unlocked and easy to use. However, some customers have concerns about the touchscreen, size, overheating, storage, and lack of NFC.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,446 reviews
  • Rated 3 out of 5 stars

    Good Phone For A Beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a S7 Egde. I had to purchase this phone for temporary use and it just wasn't the same as my Edge. It is a good phone for a beginner though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No service at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a rural area, and after reading up on half a dozen phones, I hoped this one would get reception. But no, I'm still dependent on a land line!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good backup phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased in an emergency situation. This is adequate enough, but the email situation does not function as well as prior phone.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Dissappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, Unresponsive at times. Not enough storage, not for a person who uses thier phone a great deal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A few bugs, reasonable learning curve, not what I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eenhh. Ok but..... No where near Samsung, which I had before and this compared charge m favorably to. Reality: no where near it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone gets hot time to time and screen freezes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Its also acting up. Calls on its own. Fair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I thought it was good phone, but is more for a beginner or simplistic user. Overall all was average.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice,affordable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am at least 25 years behind technology,so I have a lot of things to learn.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    bad screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dropped the phone twice and the screen shattered and didn't work after that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone has problems, calls sent directly to voicema

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this cell phone has known a problem. Intermittently ,calls are sent directly to voicemail without the phone ringing. This is a serious problem, an emergency contact might not be received and could be a matter of life or death.I purchased two of these phones and will be returning both of them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hotspot not available for my carrier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cricket hot does not work in this phone. Had to return it to Best Buy and was charged a $25 restocking fee.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    this phone is junk replaced 3 times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolute piece of junk look at all the display models the screens bug/freak out and stop responding to touches and go crazy I tried the phone had to replace 3 times and went with a Huawei and am very pleased now Motorola=junk

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't opened the box yet. Taking the phone to the Ukraine - I was told they will work there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many of the menu controls are hard to access. it will hold the last selected screen too long.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not user friendly for new smartphone users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my dad who is in his 70's. He has always had a flip phone and doesn't utilize the smartphone features. He was talked into this one by a salesperson while we were at Best Buy and he is having a lot of trouble with it. All the rest of us who are "smart-phone-savvy" are having a really hard time figuring this one out as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coooooool, that's all I can say! Best Buy is the best!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is sufficient to use for basic, everyday stuff

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker phone is mediocre, good phone for the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use this for talking so I can't comment on games. But the some quality is good.

    No, I would not recommend this to a friend