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Customer Ratings & Reviews

Your price for this item is $170.99
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The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1446 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Moto G (4th Generation) as a great value for the price, with a good camera and long battery life. They appreciate that it is unlocked and easy to use. However, some customers have concerns about the touchscreen, size, overheating, storage, and lack of NFC.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,446 reviews
  • Rated 3 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I prefer IPhone more than this. Furthermore, Moto made the icon looks bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    low cost smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, price also low, very good for home use, battery life is not good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disapointed WHAT A NIGHTMARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return to best buy 3 times for same problem. It said my Sim card was not reading. First time best buy rep. send me to att and they put in a new Sim. The second time the rep.said he corrected the problem, but when I returned home, the same problem existed. When I returned they said it was past 14 days and they couldn' t replace ( I had the phone for 21 days). I was told I had to contact Motorola with my problem. Finally I talked to a best buy manager and he exchanged my phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ghost touches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, many of you may have heard of ghost touches occurring while the phone is plugged in. This one does it even when it's not charging. Was a great phone at first.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke in just a few months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone shut down and I was never able to open it again. No amount of charging, resetting, etc worked, I never dropped it, got it wet …nothing. It just shut down and that was it. I had to get a new phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Android operating system is average. Applications slow down sometimes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just another android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss my iphone.hopefully this android phone will last me for few months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still learning how to operate since no instruction come with these things

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fast, but glitchy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about the prospect of another phone from Motorola. I was expecting it would be a quality product similar to the little flip phone which was my first cell phone. At first it looked like I had found that phone, but then the problem started showing up. First the Google Assistant kept coming up when it was not wanted. Then the phone started acting like I was actually doing things with the touch screen when I was not. Keeping the screen meticulously clean helps a little, but not for long. I was disappointed to learn that the screen sensitivity is not adjustable. The problem is getting worse and often times will lock up the phone making it very hard to shut it off and reboot since the battery is not removable. I would be giving a lower score than one star if it were possible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have T-Mobile This phone is not good on T-Mobile Bad resorption

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Moto phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sold through best buy and on your own after that with Verizon

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for my child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better phones available low cost unlocked can't beat that

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This phone is awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this phone because the sales guy told us it was a good phone for my teenage Son. My Son complains about the speed of this phone all the time. His games will freeze and videos won't play. This only happens when he is using data. When he is on wifi everything works fine. Price was $200.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera, Price, Speed

    Rated 5 out of 5 stars

    Excellent Budget phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price tag 150$ not 200$ because you get 50$ worth of gift card. Now that is some money. For that price one can get unlocked phone. That gives a freedom to switch to any career of your choice. Octa-core it is very fast. It has good performance on the video gaming, Watching video and opening documents. Next there is no bloatware which is really good. Sound is okay. But the audio on the phone is excellent. Camera is really good with the price tag. For the budget phone this is really a good option.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always liked Motorola and had owned one many years ago but this phone was a nightmare. Difficult to navigate between applications or even find where they were on the phone. I tried taking video and it got heated very fast.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good camera for basic takes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very lightweigh and take good picture. And also is thin.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good phone not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am used to my Iphone so taking time to like this android

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's an alright phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is okay for someone who just wants a simple phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problems with phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 3 weeks the screen jerks and freezes and buttons don't always work. Also Volume Button Fell Off. Would like my money back but the store won't help me cause it's after 14 days. What goes wrong in 14 days

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Moto G4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. Phone is ok, but features is not

    No, I would not recommend this to a friend