Customer Ratings & Reviews
- Model:
- PB0L0000US
- SKU:
- 11445512
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Motorola moto g 5G 2024 128GB (Unlocked)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smooth functionally too many apps by default size/dimensions could be smaller
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dave, It’s great to hear the phone is running smoothly for you. We hear you on the preloaded apps and size preferences, while some default apps come pre-installed to support core features and services, they’re part of the overall experience Motorola has designed, even if they’re not essential for everyone. If you’d like to connect with other Moto G users, swap tips, or share feedback, feel free to join the Motorola community: https://forums.lenovo.com/t5/moto-g-5g-2024/bd-p/moto-g-5g-2024_en - Mike
Decent Price Too Many Issues.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for almost three weeks, and I'm pretty disappointed. Some days, the performance is awful. It constantly loses signal when trying to connect to CarPlay, and worse, it overheats to the point where it won’t even turn on. On long drives, I’ve gone hours with a completely useless phone. I had the 2022 Moto G 5G before this, and that was way better—until it fell out of my pocket and shattered. Now I’m stuck with what feels like the worst phone in the world.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about your experience with your device. That’s definitely not the experience we want for our customers. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Gifted this Phone to my Mom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone for my Mom. and she is liking it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing, Ghotra! We're happy to hear that your mom is enjoying her new phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
I am happy with this cell phone, it has good quali
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality with this cell phone I have no problems at all
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your great feedback, MarleyC. We're thrilled to hear that you're happy with your new phone and that you're enjoying its quality. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional associates, they give the best service!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ShashuA, We're so glad to hear that you've had a positive experience with our professional associates. Providing excellent service is our top priority, and we're happy to know we met your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
charging port damaged with in 4 month
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mobile phone is nice to look, The photos taken with cameras are also very clear. But the mobile phone is not charging after crossed a 4-month. I used the charger came with mobile. The charging port was damaged and seemed burned, While claiming repair service thorough website, it showed 0 charge. But I received an email saying that its a physical damage and I should be charged to repair. This is very frustating.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, Arjun. We're sorry to hear about the problem with your charging port and understand how frustrating this must be, especially after only four months of use.We appreciate you using the original charger, and it's concerning that the port appears burned. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and refer to this link as a reference. We'll be there to assist. -Mitch
Very good phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone, bought for my sister. She loves it so much!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the wonderful review, MustafaS. We're so happy to hear that your sister loves her new phone! It's always great to know that our devices are bringing joy and meeting expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Thank you
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got exactly what I ordered in a very timely manner.. I appreciate best buy for all they do
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, AurelioP! We're glad to hear you received your order promptly. If you are interested, you can be a part of our official community page here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Elle
Supeeeer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent technological companionThe technological surprise of the year
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RafaelB, we are delighted to hear that you love the overall specification of our Moto G 5G 2024. We appreciate your feedback. You may visit our official Motorola community page for Moto owners here:https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. - Aria
Weak phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone broke within first week. Since it was hooked up to service they woukdnt replace it or exchange it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TamraC, We’re sorry to hear about your experience, and we understand how frustrating it is when a phone stops working so soon after purchase. This is certainly not the experience we want for our customers. Please send us an email at [email protected]. We'll be there to help. -Mitch
MarbA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally excellent, service was good,, I got what I wanted, prompt and aficent
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MarbA. We appreciate you having one of our Motorola devices. Feel free to follow us on our official community page and get updates on our latest devices at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate
Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone I got no problem I does every thing work.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi EveraldH, We’re glad to hear you’re enjoying your Motorola phone and that it’s working well for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Phone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has all the features that I need and use. A good little phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RobertB, We're thrilled to hear that the Moto G 5G 2024 phone has all the features you need and that you're enjoying it. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Geek Squad Protection is a scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone 2 months ago and it was ok. This review is about 2 year Geek Squad warranty and how I got scammed. The scam is this...my screen got cracked and instead of replacing the screen...they want to replace the phone for 107.00..when I purchased the warranty this is not what I had in mind. If they are going to just discard the phone without even looking at it and accessing the damage then giving you the option of just getting another phone at a price...then dont purchase the basic coverage...that sucks
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BasicCoveragesucksdontbuy, We’re sorry to hear about your experience with the Geek Squad warranty—it sounds frustrating and not what you expected when purchasing coverage. While the warranty terms are set by the provider, we understand how disappointing it can be to feel like the solution doesn’t properly address your phone’s damage. We recommend contacting Geek Squad directly to clarify the claim process and see if there are any options for a proper screen repair or adjustment to your claim. Your feedback is valuable and helps highlight areas where customers need clearer guidance on coverage. -Carlos
Great Older People
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got two of these phone for my parents and they love the ease of use.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Mike. We're thrilled to hear that your parents are enjoying their new phones and finding them easy to use. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
has sd slot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pictures aren't as clear as I'd like. But it does have a sd slot which is what i was looking for.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, KathrynH. We're glad to hear that the Moto G Play 2024's SD card slot is meeting your needs. Regarding the pictures, we understand that the quality may not be as sharp as you'd like. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at [email protected] for us to further assist you. -Mitch
Dont buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cosmeticly the phone was perfect. I had issues from the start. It kept updating once a sim was put in for a week, and then started blocking random numbers in my contacts. They would not take it back after 2 weeks of trying to get it to work correctly.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re sorry to hear about your experience, TeresaD. As we stand behind our products, we'd like to know more details and get this sorted out. Please write us an email at [email protected]. We'll be happy to help. -Mitch
Motorola - moto g 5G 2024 128GB Sage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Moto phone is pretty good specially if you like to play games on your free time the battery life is good and this phone have lot of storage and the back leather cover is nice too.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Marile, Thank you for your feedback! We’re happy to hear you’re enjoying the phone’s gaming performance, battery life, and generous storage. It’s also great to know you like the leather back design, your comments are appreciated and help other customers make informed decisions. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos
Disappointing Battery Life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this phone, but the battery has been a big disappointment. I barely use the phone, no heavy apps or gaming, yet the battery drops fast throughout the day. I end up charging it way more often than I should for a brand new phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi cReview01, We’re sorry to hear about the battery issues you’re experiencing. That’s not the experience we want for our customers, especially with a new phone. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos
It's decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think you get what you pay for . This same phone ranging from 150$-600$ . I paid 200$ and this phone is slow and sometimes laggy . I bet if you pay this full 600$ for the same phone it would be alot better.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi there, CodyS! I'm sorry to hear about the performance challenges you're experiencing with your phone. I understand your frustration. Ensuring that your software and apps are up to date can significantly improve functionality. Have you checked for the latest updates recently? To manually check if you have the latest software: Go to Settings > System Updates. For apps, go to Google Play Store > Menu > Manage apps & device > under Updates available, tap "Update all". To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Elle
