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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 687 reviews

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  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 687 reviews
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best of Budget 5G: Design Meets Stamina The Motorola Moto G 5G (2024) is designed for the user who wants reliable, long-lasting performance and modern features like 5G without spending a premium price. Its standout feature is arguably the excellent battery life, combined with a surprisingly premium aesthetic for this price category. The Sage Green color, paired with a tactile vegan leather back panel, gives the phone a distinctive and comfortable feel that instantly elevates it above the typical glossy plastic found on competitors.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlfoussenyK, Thank you for your wonderful feedback! We’re delighted to hear you’re enjoying the design, battery life, and 5G experience of the Moto G 5G (2024). We’re glad the Sage Green finish and vegan leather design stand out for you. We truly appreciate you choosing Motorola. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-2025/bd-p/moto_g_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Smartphone – 100 Reliable!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Motorola G 5G 2024 as a last-minute solution, and it turned out to be exactly what I needed. The price is very affordable, yet it offers a wide variety of apps, a good-quality camera, and all the latest features and sensors — including screen mirroring, NFC, and 5G connectivity. I've been using it for almost a year now, and it has consistently performed at 100%. It's durable, impact-resistant, huge memory capacity and the battery easily lasts all day with regular use. Overall, it’s a solid, dependable smartphone that delivers far more than you'd expect for the price. Highly recommended!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JayUmpierre,

      Thank you so much for taking the time to share your experience with the Motorola G 5G 2024. We’re truly glad to hear that it turned out to be the perfect fit for you, especially as a last-minute choice.

      We apologize if you had any hesitation going in, and we really appreciate your trust. It’s great to know that the phone has lived up to your expectations with its durability, features, and reliable performance. Feedback like yours helps remind us why we do what we do. You can join our official community page if you would like to know more about the exciting features of our devices. https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Good value for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me the most important feature of this phone is that it supports VoLTE and VoWiFi. My previous cell phone (also Motorola) did not have these features, while the service provider (foreign) stopped supporting all other connection methods while roaming in the US. After an extensive search I found that moto g 5G (2024) is the cheapest solution to my problem, and it worked just fine! I am also impressed with other features, although I do not use them much because this is not my primary cell phone. The screen quality of this moto g 5G phone is significantly better than that of Samsung G10 (2020), which is my primary phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing such a detailed review, LmMpAJ2i. We’re glad to hear the Moto G 5G (2024) met your connectivity needs with VoLTE and VoWiFi, and that it worked well for roaming in the US. It’s also great to know you’re impressed with the screen quality and overall features. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put off writing a review until I had time to use this phone for a while. It's been about a month and I have to say this phone is overall a great purchase. It works as needed, easy to use and figure out, the price was very reasonable, and the phone is fairly sturdy as I've accidentally dropped it a few times and it hasn't cracked or dented.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RelaxedGamer, Thank you for taking the time to share your experience after a month of use! We're glad to hear the phone has been reliable, easy to use, and durable — and that you're happy with the value. We truly appreciate your feedback and support! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola G 2024 – The Perfect Everyday Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Motorola G 2024 for a while now, and I’m really impressed with how much value it offers for the price. The phone feels smooth and responsive in daily use — apps open quickly, multitasking is easy, and the performance is consistent even after long hours of use. The display is bright and sharp, making videos and social media look great. Battery life is another big highlight — I can easily go a full day (and sometimes more) on a single charge, which is perfect for my routine. The camera quality is solid too, capturing clear and vibrant photos in good lighting conditions I also appreciate the clean Android experience with very little bloatware. Motorola’s My UX is simple and user-friendly, and the side gestures (like the double chop for flashlight) are genuinely useful. Overall, the Motorola G 2024 is an excellent budget-friendly smartphone that nails the basics — great battery, good performance, clean software, and solid build quality. Definitely worth it for anyone looking for a reliable everyday phone without spending a fortune.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PraveenbabuK, We’re thrilled to hear how much you’re enjoying your phone. It’s wonderful to know the smooth performance, bright display, strong battery life, and clean software experience are meeting your expectations. We’re especially glad you’re finding the My UX gestures helpful in your daily use. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good value and above average performance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with plenty of features. Good memory capacity, fast, great sound, good fingerprint sensor, excellent battery life, not bloated with lots of adware. It connects fairly fast to available networks, works good overseas, and it does provide true 5G speeds. Its' screen brightness is not great; it does sometimes becomes slow to respond when using the camera; the camera is above average but nothing close to even older gen iPhones or Pixels; and I do wish it was a tad bit smaller (lenght-wise). Overall it is a great value and I am glad Motorola is still coming out with affordable phones that are well above average and loaded with plenty of features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share such a detailed and balanced review, LRodriguez. We're thrilled to hear that you're enjoying the overall performance, features, battery life, and value your device offers. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto has a winner here!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace an older iPhone and I was pleasantly surprised with its performsnce. It has a large screen that is perfect for streaming movies and playing games and sounds great with its Dolby Audio. It has fantastic battery life and charges pretty quickly but you’ll need a fast charger. The camera could be a little bit better but you can always download a Gcam apk for better photos. Good buy for sure!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your positive experience with your new phone, PeteSal. We're delighted to hear that you are enjoying its large screen, Dolby Audio, and impressive battery life. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen , large enough to see easily, lots of storage and fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello PateM! We appreciate you getting in touch. It brings us joy to know that you were pleased with your recent purchase. We would love for you to become a part of our official community page at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well, cameras are okay. Once you get used to the gestures, the phone is extremely easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the review, Levi. We’re glad to hear the Moto G 5G 2024 is working well for you and that the gesture navigation is clicking into place! If you ever want to connect with other Moto users or explore more tips, feel free to join our official community here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. We’d love to have you there. - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is ok for the price, I had the g21 . This one has a better camera and more storage but somehow my old phone felt more premium, I guess different materials.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TonyPerez, Thank you for sharing your feedback! We’re glad to hear you’re enjoying the improved camera and increased storage on your new phone. We understand that different materials can affect the feel, and we appreciate you sharing your perspective. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Surprisingly excellent phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Motorolla and it’s exceptional. It has a 3.5mm headphone jack and microSD card slot. It also has tons of built-in customization options, virtually zero bloat and even allows you to uninstall any of the few pre-loaded apps that you don’t want. The hardware has surprisingly excellent design and quality. It especially blows away my old phone with it’s high refresh rate screen. I detected no lag so far even though I loaded it up will all the apps I need. Phone came unlocked out of the box. I will probably pick up another one for a family member or just to have one as a backup because Best Buy offers the best pricing on these anywhere.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ReneA, We’re thrilled to hear your first Motorola phone has exceeded your expectations. It’s great that you’re enjoying the headphone jack, microSD slot, customization options, and smooth performance—even with all your apps. We’re glad the design, build quality, and high-refresh-rate display are impressing you as well. We appreciate your support and recommendation, and we’d be happy to welcome you or your family back for another Motorola device anytime. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After five months of ownership, the Moto G 5G (2024) 128 GB remains a functional budget handset with exceptional battery life and solid build value. But it doesn’t get smoother over time—performance limitations, aging battery behavior, and display/camera compromises become more apparent during long-term use. Ideal for: Users needing a simple, low-cost 5G phone with long battery life and minimal expectations for high performance or camera quality. Not ideal for: Users who demand smooth app switching, vivid display, rich multimedia, or extended longevity.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DianaP, Thank you for taking the time to share such a well-rounded and insightful review of your experience with the Moto G 5G (2024). We truly appreciate your honest perspective after five months of use. We’re glad to hear that the device has met your expectations in terms of battery life and overall durability, those are key priorities for us, especially in our budget-friendly lineup. That said, we also understand and acknowledge your concerns regarding long-term performance, display, and camera compromises. Your feedback is incredibly valuable and helps guide future improvements in both hardware and software optimization for users who need more from their devices over time. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Honest opinion after 1 month of use. 5 Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ram and processor were my main concern. So far after a month of use. It's a Great butget Phone. Tests in YouTube showed this scores higher than the 2025 ideation. The storage 128gig is Nice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PaulN, Thanks for your review! We’re happy the phone is performing well and that you’re enjoying the storage and value it offers. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    moto g 2024

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with their performance. More than a year ago I bought a Motorola phone, but I didn't like it because the battery would get extremely hot when charging. For this reason, I had my doubts when I considered buying the Moto G 2024

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarthaT, Thank you for sharing your experience! We’re glad to hear that the Moto G 2024 has met your expectations and addressed your previous concerns. We’re happy it’s providing a reliable and satisfying performance for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Meets my needs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this Motorola phone. Great camera. Better than some of the iPhone pics I've seen. I added an sd additional memory card. Took a little work to close the seal but it can be done. The only slight issue is occasionally there is a slow delay when switching from one app to another. Good sound quality on calls. Good battery life and quick charging. I would recommend this to anyone looking for a new phone and doesn't want to spend big bucks.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the thoughtful review, Rich. We're glad to hear you're enjoying the Moto G 5G (2024) especially the camera quality and overall value. Great to know the SD card expansion worked out, and the occasional app-switching delay is noted, and we appreciate you pointing that out. Your feedback helps us continue improving, and it's awesome to hear you'd recommend the phone to others looking for solid performance without the hefty price tag. If you’d like to connect with other Moto G 5G (2024) users or share more of your experience, feel free to visit our official community page: https://forums.lenovo.com/t5/moto-g-5g-2024/bd-p/moto-g-5g-2024_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 5 G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a really good phone!! I'm very pleased with it. It has a lot of memory. Runs quick and smooth.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Seashell, Thank you for your feedback! We're thrilled to hear that you’re pleased with your phone, especially the memory and smooth performance. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Good and not too expensive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a huge upgrade from my old phone it runs so much better than any other phone I've had. And it was only 170 dollars including shipping and taxes which is pretty good for a phone nowadays. The battery lasts all day and the camera is excellent.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DylanT, We're so glad to hear you're loving your new phone and that it’s a big upgrade for you! It's great to know you're enjoying the performance, battery life, and camera—all at a great value. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it should well enough. It was a great price and my phone was nearly on it's last leg so I took the opportunity to purchase before my phone crapped out. I am not a fan of the camera. It's not as good as my moto g stylus (from 2019!) and you cannot zoom on the front/selfie camera. My old phone took really great photos leaving me a bit disappointed with the downgrade. Battery life isn't as long either. It's a good enough budget phone to get me by, but I will get the Stylus or Power next time around.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Peggy, Thank you for sharing your feedback, and we’re sorry to hear that the camera and battery performance didn’t meet your expectations. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at [email protected]. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice and cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device cheaper impossible , easy to use nice pictures .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarlosB, Thank you for sharing your experience.
      We’re glad to hear you’re enjoying your phone’s ease of use, camera quality, and value. It’s great to know it’s hitting the mark for you, and we truly appreciate you choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone does what is needed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone nice screen size. Got it for a small business line and works perfectly for what we need it for and phone link on our windows computer. It is not as slow as some may say, slower than an iphone or samsung but nothing life altering. Funny thing is due to the ringer my 3 year old is going around saying "Hello MOTO." If you need a no thrills phone that works id recommend this one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the detailed and thoughtful feedback, GeorgeC. We’re glad to hear the phone is serving your small business needs well and that you're enjoying the screen size and Windows phone link feature. And we love hearing that your 3-year-old is saying “Hello MOTO!" We truly appreciate your recommendation. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

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