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Customer Ratings & Reviews

$189.72
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Customer reviews

Rating 4.5 out of 5 stars with 694 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 694 reviews
  • Rated 5 out of 5 stars

    Great moto phone-- yet again!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. This is my fifth or sixty Motorola from Best Buy and have been happy with all of them. It is faster and sleek..I love it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DCBB, Thank you for your continued support and loyalty! We’re thrilled to hear that your new Motorola phone is living up to expectations and that you’re enjoying its speed and sleek design. We appreciate you choosing Motorola again! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Fast, affordable, works great for the price range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent phone for the cost, does everything without lagging. It drains the battery rattler fast but it takes a charge real quick to so the battery lasts the whole day with fairly constant use but not much longer.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobertM3, Thank you for your feedback! We’re glad to hear the phone performs smoothly and offers good value. We appreciate you sharing your experience with the battery performance and charging, and we’re happy it’s lasting you through the day with regular use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it, clear quality videos and high volume on everything, cant miss a call and notifications. Keeps power for a long time. I have had many androids but this one is lively lovely.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi! We’re so happy to hear you’re loving the clear videos, loud volume, and long battery life. Sounds like this phone is a perfect fit for you! Thanks for sharing your great experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola 5g phone 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and screen. Green clor is very neutral. Camera is good also. Reception on Tmobile is great

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Home1, Thank you for your feedback! We're glad to hear you're enjoying the phone's size, screen quality, and camera performance—and it's great to know the green color feels neutral and stylish to you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola 5g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Camera Light weights Good space 128gb Unlocked Lithium Battery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RajeshkumarP, We’re glad to hear you’re enjoying the camera, lightweight design, storage capacity, and unlocked convenience of your phone. It’s great to know it’s meeting your expectations. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good condition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent got any issues so far. Phone condition is good and has all the features. Working Smoothly and recommend to buy the same.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dhana, Thank you for your feedback! We’re happy to hear your phone is working smoothly and that you’re enjoying all its features. Your recommendation means a lot! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G 5g phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Has everything I need and the textured back helps me with it not sliding off surfaces and dropping. Accepts storage card and has unlocked service so you can switch plans without changing out your phone. Pairs easily with my car. Battery last about 12 hours but you need to recharge at night.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JennyS, We’re thrilled to hear you’re enjoying your phone and finding its features so useful! It’s great to know the textured back, expandable storage, and unlocked service are making a difference in your daily use. Thanks for sharing your feedback and for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Frank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and video quality, has many latest features. Has better network access

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FrancisB, Thank you for your feedback! We’re thrilled to hear you’re enjoying the great camera and video quality, the latest features, and improved network access. We appreciate you sharing your experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Budget-Friendly Brilliance with Style and Stamina

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Moto G 5G (2024) for a few weeks now, and I’m genuinely impressed by how much value Motorola packed into this affordable device. At under $200, it punches well above its weight class. The Sage Green finish is a standout—elegant, fresh, and far more premium-looking than you'd expect at this price. The vegan leather texture adds a nice grip and a touch of sophistication. It feels solid in hand without being bulky.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bilel, We’re thrilled to hear you’re enjoying your Moto G 5G 2024 and the exceptional value it offers! It’s great that the Sage Green finish and vegan leather texture are hitting the mark. Thank you for choosing Motorola and sharing your feedback! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect buy. Excellent price for all and good quality products. I do recommend it to all members.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PiusT, We’re thrilled to hear that you’re happy with your purchase and find it to be a great value. We appreciate your recommendation and support of Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this phone does everything you need to do plus it’s a great music player , I use it with a supplemental dongle Dac for great sounds.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We’re glad to hear the phone meets your needs and performs well as a music player. Your setup with the supplemental DAC sounds fantastic! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone works perfectly and the service is very well for the store staff.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, PorfirioM. We’re glad to hear the phone is working perfectly and that you had a great experience with our store staff. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    The best phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone, works good, great quality. It last a lifetime.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ElizabethS, Thank you for your feedback! We’re glad to hear you’re enjoying the quality and reliability of your Motorola phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Best Buy Employee

    Rated 5 out of 5 stars

    Motorola moto 5g sleek and thin design.

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the moto. It’s easy to hold and functions fantastic.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, SEANT. We're glad to hear that you're enjoying the sleek and thin design and that it's comfortable to hold. It's great to know the phone is performing well for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice smart phone with good pixel camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice phone sleek and having good memory and also higher pixel camera.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SrikanthJ, Thank you for the kind words! We're glad you're enjoying the sleek design, ample memory, and high-resolution camera on your Motorola phone. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    I'd recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, works fine, and I like the camera. I haven't had any issues I've had it almost 6 months now.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MamaMaani, We’re glad to hear you’re enjoying the look, performance, and camera on your Motorola phone, and that it has continued to work well for you after almost six months of use. We truly appreciate your recommendation and your support. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cell phone is perfect for my daily needs and love the size and weight of phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi UncleEd216, We’re glad to hear that your Motorola phone fits your daily needs and that you enjoy its size and weight. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone i like it good battery life smooth and fast

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MohamedB, Thank you for sharing your positive feedback! We’re glad to hear you’re enjoying the phone, its smooth performance, and long battery life. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this phone, it has great battery life and a nice camera.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kouba, Thank you for your recommendation! It’s great to hear that you’re satisfied with the battery life and camera quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Kylee MotorolaMobility

  • Rated 5 out of 5 stars

    Mr Emmanuel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty durable and compatible very effective and protectively smooth

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EmmanuelU, Thank you for your feedback! We’re glad to hear that your Motorola device is proving to be durable, compatible, and smooth to use. It’s great to know it’s meeting your expectations for both performance and protection! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

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