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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 653 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the moto g 5G 2024 128GB (Unlocked)'s overall performance, camera quality, and battery life. Many appreciate its ease of use, decent processor speed, and ample storage. Some customers feel the phone is a little too big and wish it had more RAM, while a few have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 653 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Moto G 5G 2024 Experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Moto G 5G 2024 for a few weeks now, and I’m genuinely impressed by what Motorola has packed into this device at such an affordable price point. Design & Display The design is sleek, with a matte finish that feels premium in the hand, and the 6.5-inch Full HD+ display offers vibrant colors and sharp details. It’s a smooth and immersive experience, whether I’m watching videos, playing games, or scrolling through social media. The 120Hz refresh rate is a nice touch for fluid navigation and responsiveness. Performance Powered by a solid MediaTek Dimensity chipset and 6GB of RAM, the Moto G 5G handles multitasking and day-to-day tasks with ease. Apps open quickly, and even gaming sessions are smooth, thanks to the reliable performance. Plus, the inclusion of 5G support ensures that you can take advantage of faster data speeds when available, making this a future-proof choice for the price. Camera The 50MP main camera is a standout for the price range. Daylight shots are crisp and vibrant, and the macro lens adds versatility to the photo experience. The 13MP front camera delivers great selfies with plenty of detail, even in lower lighting conditions. Battery Life Battery life is excellent. With a 5000mAh battery, I easily get through a full day of use, even with heavy screen time. Plus, the 20W fast charging means you don’t have to wait long to get back to 100%. Software & Features Motorola has kept the software clean and close to stock Android, with a few helpful Moto features like gesture controls and a custom Moto app. It’s a pleasant, bloatware-free experience. Plus, the 5G connectivity is a huge plus for anyone looking to stay ahead of the curve. Final Verdict The Moto G 5G 2024 is an excellent value for the price. It combines a great display, solid performance, and a capable camera in a well-built device. If you're looking for a budget-friendly smartphone with 5G capabilities, this is definitely a top contender.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for such a detailed and thoughtful review, EnzhaoC. We're thrilled to hear how much you're enjoying the Moto G 5G 2024. It's great to know the display, performance, camera, and clean software experience have all met your expectations. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Storage capacity

    Rated 5 out of 5 stars

    Motorola - moto g 5G 2024 128GB (Unlocked) - Sage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. For a phone under (or near) ~$200, the Moto G 5G 2024 delivers many of the core functions most people need: 5G connectivity, decent storage, a large screen, and long battery life. Its 5000 mAh battery is one of the big strengths — tests found it lasts well beyond a standard workday and often into a second day with moderate use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Eleljah! We appreciate you sharing your experience, and it's wonderful to know that you are satisfied with your device's performance. We encourage you to connect with other Motorola users who have the same model as you at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a long-lasting battery and an excellent camera, all at a very affordable price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GerardoR, Thank you for your feedback! We’re glad to hear you’re enjoying the long-lasting battery and excellent camera, and that you find the phone a great value. We appreciate your recommendation. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Fast, Takes Good Pictures and Videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old TCL 10L which I liked. Was looking for another TCL when I saw this one. I'm surprised by the performance. It's fast, slim and not too heavy, takes good pictures and videos, got 2 updates within 3 days. When it rings it goes Hello Moto. Definitely worth an upgrade.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the detailed review, Socalparalegal. We're so glad you gave Motorola a try and are enjoying the performance, design, and camera quality of your new device. It's great to hear the updates, and that classic "Hello Moto" made a strong impression too! Welcome to the Moto family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good phone in that price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto G 5G (2024) has good camera features and offers a nice Dolby audio experience. The phone comes with 128 GB of storage and 4 GB of RAM, which is sufficient for daily use. It has a clean and smooth user interface, and it also supports NFC. Overall, it is a good phone for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VenkataramanaD, We’re glad to hear that the Moto G 5G (2024) is meeting your expectations with its camera, Dolby audio, storage, and smooth user interface. It’s great to know you feel it offers solid value for the price, and we appreciate you taking the time to share your experience with the community. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Good budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall smartphone on a budget. Great battery life, picture quality is decent.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, BananaB. We’re glad to hear you’re enjoying the phone’s battery life and camera quality, especially as a budget-friendly option. We appreciate your support of Motorola. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    A Budget-Friendly 5G Smartphone with Great Feature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Motorola Moto G 5G 2024 for a few weeks now, and it has been an excellent experience overall. The Sage Green color is unique and stylish, and the phone feels well-built and durable. Performance-wise, the 128GB of storage and expandable memory via microSD are perfect for my needs. The 5G connectivity ensures smooth streaming and browsing, even in busy areas. The battery life is outstanding, easily lasting a full day with moderate to heavy use. The camera quality is decent for this price range, delivering sharp and vibrant photos in good lighting conditions. However, low-light performance could use some improvement. The display is bright and crisp, though the refresh rate isn't as high as some premium phones. What I love most is that this phone comes unlocked, giving me flexibility with carriers. It’s a great choice for anyone looking for a budget-friendly smartphone with reliable performance and modern features. Pros: Affordable price for 5G Great battery life Sleek Sage Green design Ample storage with microSD support Unlocked for carrier flexibility Cons: Average low-light camera performance Display refresh rate could be higher

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your detailed feedback, Pramukh. We're so glad to hear that you're enjoying your phone and that it’s meeting your expectations for performance, storage, and 5G connectivity. It’s great to know that the battery life and unlocked flexibility are highlights for you. We appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A good phone with nice price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this phone to be our spare phone when travel abroad. It's lightweight with dual sim so we could put in one physical sim and one esim for the country we want to visit. The quality is nice, functions work great and the price is very affordable. High recommended.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KWHC, Thank you for sharing your experience! We’re glad to hear the phone’s dual SIM capability, quality, and affordability are meeting your needs, especially for travel. It’s great to know it’s a reliable and convenient option. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola won me over.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone has met or exeeded my expectations. I bought this as a travel phone for an upcoming trip to europe. E-SIM support was my first consideration. The phone has great battery life, good resolution and is fast enough for my needs. Took a little time to adjust to after having Samsung phones for years, but I'm very happy with the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience! We’re delighted to hear the phone has met or exceeded your expectations, especially with the eSIM support and battery life for your upcoming trip. Adjusting to a new device can take a bit of time, but we’re glad you’re happy with it so far. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Budget friendly mobile phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile phone for this price. I got this mobile phone two weeks back and the battery life is good so far and with great features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your feedback, Amudhan! We’re glad to hear you’re enjoying your new phone and that the battery life and features are working well for you. We really appreciate you taking the time to share your experience. You may join our Motorola G 5G 2024 community here: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Elle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best value out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little bigger than I wanted and the local non-national brand cell phone company had a cow trying to get it linked even with a new SIM card, but it’s a sweet cell phone, beautiful graphics and works great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rezvet, We appreciate your review! It’s great to know your Motorola phone is working well and delivering beautiful graphics, despite the initial setup challenges. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the item was red when I got there quick purchasing everything store was clean fast and everything went transaction went okay and I'll see y'all got a lot of TVs that's on sale I'll be back pretty soon so thank you for the purchase of the phone and the washer and dryer and I purchased and looking forward to purchasing more TVs and games and electrical stuff

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chavisfluker, We’re glad to hear that your visit was smooth and that you were able to pick up your phone, washer, and dryer quickly. It’s great to know you enjoyed the store environment and are looking forward to future purchases. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Communicate enjoyable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Motorola phone as a gift for a friend. He has been extremely pleased with its performance, particularly praising the speed and efficiency of the Android operating system. He's even received several positive comments on the device. I wanted to share this positive experience as a testament to the quality of the product.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing this wonderful experience, RichardO. We're delighted to hear your friend is enjoying their new phone and that its performance and speed have made such a great impression. We appreciate you choosing Motorola for such a meaningful gift. Thanks again for your support and for being part of the Motorola family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work's perfect for our family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works perfectly for my grandmother needs. This our 2nd time we buy this phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Costumer, We’re glad to hear the phone is meeting your grandmother’s needs and that you’ve chosen it again for your family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance, Processor speed

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device Acceptable speed and software Durable

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your review, AnmolS. We’re glad to hear that you’re satisfied with the speed, software, and durability of your phone. We strive to deliver high-quality phones that meet your needs. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola Moto G 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this cellular device. It is lightweight and functional. The RAM is pretty fast and reliable. I have not had any instances of the phone freezing or any glitches. The sound is great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, AmberC. We're delighted to hear that you’re enjoying your device’s lightweight design, reliable performance, and great sound quality. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Better than my other phone I had. Everything works perfectly. Couldn't ask for a better phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A "Blast From The Past!"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a friendly reminder why I missed having a Motorola cell phone with all the gestures and things you can do due to the fact that it is an android device.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavyD, Thank you for sharing that with us. We’re really glad to hear it was a welcome reminder of what makes Motorola special—our signature gestures and thoughtful Android features are designed to feel natural and genuinely useful in everyday use. It’s always great to know that coming back to Motorola feels familiar and intuitive, and we truly appreciate you taking the time to let us know. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Moto Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awesome. Except model name is complicated. Don’t find case online.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User703682, We're glad you're enjoying your Moto phone. We understand that finding the right case can sometimes be tricky. For assistance, we recommend checking with BestBuy. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    5G I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device quick response easy to use I recommended

    I would recommend this to a friend
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