Customers recognize the Moto G 5G 2024 128GB (Unlocked) for its overall performance, camera quality, and battery life. Many find the phone easy to use and appreciate the built-in storage. Some customers feel the phone is larger than they would prefer, and a few desire more RAM and have concerns about connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 474 reviews
Pros mentioned:
Battery life, Camera quality, Processor speed
Rated 5 out of 5 stars
Moto G 5G 2024 Experience
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using the Moto G 5G 2024 for a few weeks now, and I’m genuinely impressed by what Motorola has packed into this device at such an affordable price point.
Design & Display
The design is sleek, with a matte finish that feels premium in the hand, and the 6.5-inch Full HD+ display offers vibrant colors and sharp details. It’s a smooth and immersive experience, whether I’m watching videos, playing games, or scrolling through social media. The 120Hz refresh rate is a nice touch for fluid navigation and responsiveness.
Performance
Powered by a solid MediaTek Dimensity chipset and 6GB of RAM, the Moto G 5G handles multitasking and day-to-day tasks with ease. Apps open quickly, and even gaming sessions are smooth, thanks to the reliable performance. Plus, the inclusion of 5G support ensures that you can take advantage of faster data speeds when available, making this a future-proof choice for the price.
Camera
The 50MP main camera is a standout for the price range. Daylight shots are crisp and vibrant, and the macro lens adds versatility to the photo experience. The 13MP front camera delivers great selfies with plenty of detail, even in lower lighting conditions.
Battery Life
Battery life is excellent. With a 5000mAh battery, I easily get through a full day of use, even with heavy screen time. Plus, the 20W fast charging means you don’t have to wait long to get back to 100%.
Software & Features
Motorola has kept the software clean and close to stock Android, with a few helpful Moto features like gesture controls and a custom Moto app. It’s a pleasant, bloatware-free experience. Plus, the 5G connectivity is a huge plus for anyone looking to stay ahead of the curve.
Final Verdict
The Moto G 5G 2024 is an excellent value for the price. It combines a great display, solid performance, and a capable camera in a well-built device. If you're looking for a budget-friendly smartphone with 5G capabilities, this is definitely a top contender.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for such a detailed and thoughtful review, EnzhaoC. We're thrilled to hear how much you're enjoying the Moto G 5G 2024. It's great to know the display, performance, camera, and clean software experience have all met your expectations. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Pros mentioned:
Battery life
Rated 4 out of 5 stars
A Budget-Friendly 5G Smartphone with Great Feature
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using the Motorola Moto G 5G 2024 for a few weeks now, and it has been an excellent experience overall. The Sage Green color is unique and stylish, and the phone feels well-built and durable.
Performance-wise, the 128GB of storage and expandable memory via microSD are perfect for my needs. The 5G connectivity ensures smooth streaming and browsing, even in busy areas. The battery life is outstanding, easily lasting a full day with moderate to heavy use.
The camera quality is decent for this price range, delivering sharp and vibrant photos in good lighting conditions. However, low-light performance could use some improvement. The display is bright and crisp, though the refresh rate isn't as high as some premium phones.
What I love most is that this phone comes unlocked, giving me flexibility with carriers. It’s a great choice for anyone looking for a budget-friendly smartphone with reliable performance and modern features.
Pros:
Affordable price for 5G
Great battery life
Sleek Sage Green design
Ample storage with microSD support
Unlocked for carrier flexibility
Cons:
Average low-light camera performance
Display refresh rate could be higher
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for sharing your detailed feedback, Pramukh. We're so glad to hear that you're enjoying your phone and that it’s meeting your expectations for performance, storage, and 5G connectivity. It’s great to know that the battery life and unlocked flexibility are highlights for you. We appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Pros mentioned:
Overall performance
Cons mentioned:
Size
Rated 4 out of 5 stars
Best value out there
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a little bigger than I wanted and the local non-national brand cell phone company had a cow trying to get it linked even with a new SIM card, but it’s a sweet cell phone, beautiful graphics and works great.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Rezvet, We appreciate your review! It’s great to know your Motorola phone is working well and delivering beautiful graphics, despite the initial setup challenges. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Pros mentioned:
Camera quality, Processor speed
Rated 5 out of 5 stars
Fast, Takes Good Pictures and Videos
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to replace my old TCL 10L which I liked. Was looking for another TCL when I saw this one. I'm surprised by the performance. It's fast, slim and not too heavy, takes good pictures and videos, got 2 updates within 3 days. When it rings it goes Hello Moto. Definitely worth an upgrade.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for the detailed review, Socalparalegal. We're so glad you gave Motorola a try and are enjoying the performance, design, and camera quality of your new device. It's great to hear the updates, and that classic "Hello Moto" made a strong impression too! Welcome to the Moto family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Cons mentioned:
Size
Rated 4 out of 5 stars
Budget phone Refuse to be hostage to carriers
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent budget phone for those who don't want to subsidize the Telecom mafia.
What I liked
Almost stock Android
Can take Dual SIMs (one eSIM)
Side Finger print reader
Audio Jack
What I didn't like
Screen is a little too tall for comfortably fitting into a pocket
Camera could be much better
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi CaptainSparrow, Thank you for your thoughtful review. We’re glad to hear you appreciate the near-stock Android experience, dual SIM capability, side fingerprint reader, and audio jack. We also appreciate your feedback regarding the screen size and camera, as it helps us understand what matters most to our users. We’re happy you’re enjoying your phone and appreciate you being part of the Motorola community! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Motorola won me over.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far the phone has met or exeeded my expectations.
I bought this as a travel phone for an upcoming trip to europe. E-SIM support was my first consideration.
The phone has great battery life, good resolution and is fast enough for my needs.
Took a little time to adjust to after having Samsung phones for years, but I'm very happy with the phone.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for sharing your experience! We’re delighted to hear the phone has met or exceeded your expectations, especially with the eSIM support and battery life for your upcoming trip. Adjusting to a new device can take a bit of time, but we’re glad you’re happy with it so far. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos
Rated 5 out of 5 stars
Motorola - moto g 5G 2024 128GB (Unlocked) - Sage
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value for the money.
For a phone under (or near) ~$200, the Moto G 5G 2024 delivers many of the core functions most people need: 5G connectivity, decent storage, a large screen, and long battery life.
Its 5000 mAh battery is one of the big strengths — tests found it lasts well beyond a standard workday and often into a second day with moderate use.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Eleljah! We appreciate you sharing your experience, and it's wonderful to know that you are satisfied with your device's performance. We encourage you to connect with other Motorola users who have the same model as you at https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Ythan
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Communicate enjoyable
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased a Motorola phone as a gift for a friend. He has been extremely pleased with its performance, particularly praising the speed and efficiency of the Android operating system. He's even received several positive comments on the device. I wanted to share this positive experience as a testament to the quality of the product.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you so much for sharing this wonderful experience, RichardO. We're delighted to hear your friend is enjoying their new phone and that its performance and speed have made such a great impression. We appreciate you choosing Motorola for such a meaningful gift. Thanks again for your support and for being part of the Motorola family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Pros mentioned:
Overall performance, Processor speed
Rated 4 out of 5 stars
Review
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good device
Acceptable speed and software
Durable
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for your review, AnmolS. We’re glad to hear that you’re satisfied with the speed, software, and durability of your phone. We strive to deliver high-quality phones that meet your needs. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Motorola Moto G 5G
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this cellular device. It is lightweight and functional. The RAM is pretty fast and reliable. I have not had any instances of the phone freezing or any glitches. The sound is great.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for your kind words, AmberC. We're delighted to hear that you’re enjoying your device’s lightweight design, reliable performance, and great sound quality. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Nice Moto Phone
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone is awesome. Except model name is complicated. Don’t find case online.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi User703682, We're glad you're enjoying your Moto phone. We understand that finding the right case can sometimes be tricky. For assistance, we recommend checking with BestBuy. If you ever need help, give us a holler or reach out to our official Moto G 5G community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 5 out of 5 stars
Phone was exactly what I needed!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It did exactly what I wanted it to do! The employees were helpful, informative, and when I told them what I needed it for they gave me just what I needed, no fluff.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Matt, We’re glad to hear you found exactly what you needed and that our team was helpful and informative! Thank you for sharing your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos
Rated 4 out of 5 stars
It’s alright
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall I like the phone. For now there have just been a few problems connecting the SIM card causing service issues but I can’t say that it’s the phone or a T-Mobile issue.
The fingerprint reader is not as consistent as an iPhone.
I do like the speaker sound and volume.
Use to be an IOS user but not paying 1200 for a cell. Time to switch to android.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for sharing your feedback, Jeff. We're thrilled to hear that you're enjoying your new phone overall, especially the speaker sound and volume. As we stand behind our products, we would like to have the opportunity to investigate your fingerprint, SIM card connection, and service concerns. Please write us an email at [email protected]. We'll be there to help. -Mitch
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Motorola
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s very nice phone compare to the price. I am using it with out any problem
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for your positive review, YalewS. We're glad to hear you're enjoying your phone and that it's working smoothly for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Colton's Review
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had no problems with it. Overall the phone has pretty decent technology and it's durable.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Colton, We’re so glad to hear that you’ve had no concerns with your phone and that it’s meeting your expectations with both technology and durability. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 4 out of 5 stars
Yuri Gomas
|
|
Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing phone very accessible, I just broke my Samsung and I found this one really cheap
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for sharing your experience, YuriM. We’re glad to hear that your new Motorola phone is working well for you and that it’s accessible. We appreciate you choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 1 out of 5 stars
Do not buy open box smartphones from Best Buy
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beware of purchasing open boxed items especially smartphones from Best Buy. It’s obvious they don’t test them for basic functionality. If you do please make sure it’s not locked by a PIN by previous owner.
I purchased an unlocked open box 2024 Moto G 5G and sent it a gift. The recipient just turned on the device and notified me that is is locked with a PIN. I contacted support and was informed the only way to get the PIN removed is by going to a store. The recipient lives 4.5 hours away by plane and I’m going to ask her to ship it to me; we may as well purchase a new phone. Since this was purchased as a present I was not notified of the issue until after return deadline has passed.
Skip the hassle and buy brand new instead.
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi WS99, Thank you for sharing your experience, and we’re sorry for the trouble with the device. Since the phone was purchased as an open box item from Best Buy, the best way to resolve the PIN lock is to contact the store where it was purchased. We understand this can be frustrating, and we appreciate you taking the time to share your feedback. -Mitch
Rated 5 out of 5 stars
Great phone for the price
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phones for the price, I have four boys and they all have Moto g phones, we've had them for several years now with no complaints.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Marx, Thank you for being such a loyal part of the Moto family! We’re so glad the Moto G phones have served you and your boys well over the years. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en. -Mitch
Rated 1 out of 5 stars
Motorola G 5G 128GBS 2024 imaginary
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I shouldn't even give it one star because, when I received my package, the phone wasn't inside, and BestBuy agents told me several times that they would refund my money. But to this day, they still haven't.
I had to file a dispute with the bank and I'm still waiting. If the bank doesn't help me more, BestBuy will have practically stolen my money.
Don't buy anything. It's a very unreliable store and doesn't deliver what it promises. Don't make the mistake I made and spend your money on an empty cardboard box!
You shouldn't risk losing almost $140 like I did. Now I'm dependent on a dispute with the bank and the uncertainty of whether the bank can help me get my money back. Don't shop at this store!...
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi NOTHING, We sincerely apologize for the experience you’ve had. It’s unacceptable that your order didn’t arrive and that your refund has not yet been processed. We understand how frustrating and stressful this situation is. Please reach out directly to BestBuy support as they are the point of sale. -Carlos
Rated 4 out of 5 stars
Better than expected under $200
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wasn't expecting the world out of a $180 5G phone, but it is better than expected. Thermal management is better than the Pixel, but video stabilization is worse, IMO.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for sharing your feedback, ProjectPrat. We're glad to hear that the phone's thermal management has exceeded your expectations. We’re sorry to hear that the video stabilization isn’t quite up to par for you. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch