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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 940 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Moto G Play (2021) as a great budget-friendly phone with a long battery life and a good camera. They appreciate its user-friendly interface and the convenience of being unlocked. However, some users have expressed concerns about its slow performance and limited memory and storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 940 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m highly recommended this phone to any one who want a good phone and tender price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Good, We appreciate your recommendation and thank you for choosing us. Motorola is pleased to hear feedback from you regarding the purchase of our product. If you're interested, you can take a look at our official Motorola community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung with a Motorola name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent phone. It is well put together, and cheap for a 2021 phone. It has the feel of a galaxy. Big 6.5" screen and nice colors for the ones that watches videos and sports.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Great purchase, Awesome phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Nice camera views Non stop apps you can obtain

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Berniemac2022, Glad that you gave us a very positive rating and you're satisfied with the phone's features. If you're interested, we'd like to hear your story and share it with G Play other users here: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. We love to hear you from there. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This moto g play phone is nice, good battery life which is important to me. Has lots of features and gestures that will take me some extra time to figure out and master… which is why i gave 4 stars. All n all, its a great phone for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to give us feedback, Celery.Glad that you like it and that you're enjoying the phone's specifications. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2021/bd-p/moto_g_play_2021_en. -Rizza MotorolaMobility

  • Rated 5 out of 5 stars

    Very good machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality photo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone, the picture quality is excellent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    MOTO G PLAY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the beat phone. I purchased an unlocked Motorola g play and sym card but have to purchase another sym card because I had to change the phone number changed

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's unusual for the Moto G Play (2021) and sorry for the inconvenience. Please let us know what we can do to help. May we ask what is the issue with your device? Please send us a brief description of the situation to [email protected]. We're always here to assist. - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    Affordable Best Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift to my mother-in-law. It's working great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Motorola - Moto G Play (2021)

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Motorola Moto G Play (2021) for about a month now, and I'm very happy with it. It's a great phone for the price, with a large display, long battery life, and decent performance. The 6.5-inch display is bright and clear, and it's perfect for watching videos, playing games, and browsing the web. The battery life is also excellent, easily lasting me all day on a single charge. The performance is good enough for most everyday tasks, but it's not going to win any speed benchmarks. I've been able to run all of my favorite apps without any problems, but there is some occasional lag when switching between apps or multitasking. Overall, the Motorola Moto G Play (2021) is a great phone for the price. It's not the fastest or most feature-rich phone on the market, but it's a great value for the money.

    I would recommend this to a friend
  • Cons mentioned:
    Slow, Storage

    Rated 4 out of 5 stars

    Decent phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few years, only replaced due to lack of space on phone. ( Still runs just fine, maybe a tad slow )

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Ok for secondary phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. We needed a second phone for home use only to replace our land line. Noticably slower than our Pixel phones, but for the money and the fact that we do not use the phone for too many apps, it is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Great Phone with amazing battery life!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone! I don't replace my cell phone often so there's always improvement when I get a new phone! Love this version of the Moto phone. It's only about a half inch larger than my previous Moto phone which is great as I don't like the really large phones. It's much brighter and definately faster than my old 3G phone. The battery life is very impressive! I never run out of battery life now. It's a good basic quality phone that does everything I need it to do. And at a price that doesn't break the bank!!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the price. Little slow but my son tears them up so fast

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Good budget option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cellphone works perfectly. My wife and I bought it because we needed an unlocked cheap and reliable cellphone. It works perfectly in Costa Rica, just in case somebody needs to know that this is an unlocked international version. I must confess that sometimes videos on youtube are reproduced in low resolution, but it is not a big problem. The battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Moto G Play great for the money spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Moto G Play (2021) is a great phone for the money. It isn't 5G, is only water resistant, and does not have the NFC functionality to make contact with other devices for data exchange or making payments, but if you don't really need those features and just want a phone that works well, has a pretty good camera, and is fast enough for regular tasks, this is a winner. At $160 you can buy another one should you drop it in water a wreck it. It is pretty slick on the outside so you'll want a case to give it some grip and protect it a bit. I found one for $8 including shipping online.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Belle

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purshased this phone for my grandson's birthday gift. He loves it because the battery lasts almost 18 hours even though he is on it playing video games and is on YouTube. It is a great value for the price. I am also a Total Tech member, and if by chance, something does go wrong, i know that it will be repaired or replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    a Big SURPRISE the Moto G Play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty good and reliable phone for the price. If you are purchasing it as a quick replacement till your contract or giving it to your grade school kids its suitable match. Even when traveling abroad for a few months its a great phone with no worries. Built is not bad just don't drop it down the stairs or dunk it in the pool and you'll be fine with this product. Simple games on android play well. Screen was surprisingly big enough you wont have to squint but the picture quality (FAIR) is expected for the price. all in all for a phone less then 200 bucks, it does what its suppose to do. Dont get this phone if your looking to replace your Iphone, Galaxy, or any other flagship phones cause its not even close, but trust assured the phone will keep you entertained and satisfied by the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good phone. Great price compared to the galaxy series. Android os. Good camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and work better and safe battery longtime

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed for the price. Nothing fancy, stock (ish) android loaded on start up. Phone is unlocked to easy to use whatever carrier you want. Screen is a bit fragile tho, but for a $200 work phone, just stick a case on it and a screen protector and you're good to go

    I would recommend this to a friend
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