Customer Ratings & Reviews

Hi OmarS, Thank you for your feedback! We're glad to hear the Moto G Play 2024 is working well as a first phone. It's designed to offer essential features, reliable performance, and simplicity, perfect for teens starting out. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi FranciscoS, We’re happy to hear you’re enjoying your phone and finding it great value for money! Thank you for sharing your experience and for choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi MFar, We’re glad to hear that you’re enjoying your phone and its camera. It’s great to know that you find it offers good value. We hope it continues to serve you well! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi GordonH, Wow, thank you for the fantastic review! We’re thrilled to hear your Moto G Play 2024 phone has been such a great upgrade it’s awesome that it feels like a night and day difference. Thanks for choosing Motorola and enjoy your new phone! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi CARLOSG, Thank you for your wonderful feedback! We're thrilled to hear you’re enjoying your phone and found it easy to transfer to AT&T. It’s great to know you got a fantastic device at a great price. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi TedB, Thank you for your feedback! We're glad to hear the phone is still working well after a year, even if it’s a simple, no-frills device. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Thank you for sharing your positive feedback, HarrietA. We're so glad your children loved the phone, especially with the camera quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi AnniemarieB, Thank you for your feedback! We’re glad to hear the purchase process was fast and convenient, and that you’re happy with your new phone. We truly appreciate you choosing Motorola and hope you enjoy using your device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi JenniferB, We're sorry to hear about this experience. Since your purchase was made through Walmart, the best way to address this concern is to contact the retailer directly. They can review your order, confirm the device details, and assist you with a return or exchange if eligible. Please reach out to Walmart with your order information so they can help resolve this for you. -Mitch

Hi IVETTEV, Thank you for your feedback! We're glad to hear the phone was easy to set up and has all the features you need to stay connected with friends and family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi WaheedA, thank you for sharing your experience. We’re delighted to hear that the phone has met your expectations and that you’ve chosen it multiple times for yourself and as a gift. It’s great to know you’re enjoying its features, including screen recording, and appreciate the value it offers. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi MikeS, Thank you for sharing your thoughts. We're sorry to hear that your device isn't meeting your expectations in terms of performance. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at [email protected]. -Mitch

Hi EliKaylaKalie, thank you for your feedback. It’s nice to hear you’re happy with your new phone, especially since it’s a better size for you compared to your previous one. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Kylee

Hi LeeLopez, We’re glad to hear everything is running smoothly and the display looks clear. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi user584489, Thank you for sharing your honest feedback! We're glad to hear the phone is working well with Spectrum and handling calls and texts as expected. We understand your frustration with the two-line clock and bloatware—those are common concerns with many Android devices. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Thank you for sharing your experience, JohannaG. We're so glad to hear that it’s been a great fit for your needs. It’s great to know you're enjoying the camera quality and the editing tools. It’s always a plus to be able to fine-tune your photos right from your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi KORI, Thank you for reaching out. We're sorry to hear you're experiencing frequent storage alerts. When your device storage is nearly full, the system will automatically prompt you to free up space to ensure smooth performance. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Thank you for sharing your experience, GaryB. We're glad to hear that the phone is meeting your needs and that you're enjoying the speed of the 5G connectivity on Wi-Fi. It's also great to know that you're happy with the Android 14 update! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi user423847, Thank you for sharing your experience! It’s great to hear that the phone has exceeded your expectations, especially coming from an iPhone background. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi SelenaM, We’re glad to hear your phone exceeded your expectations! Thank you for choosing Motorola and for sharing your feedback. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch