Customer Ratings & Reviews
- Model:
- PB0C0007US
- SKU:
- 12240656
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Great phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Good graphics. Perfect option for my son..
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DeannaP, It sounds like you’ve found a great fit for your son with this phone. If you or he have any questions or need tips on how to make the most of the phone’s features, you may join our official Moto G Play 2024 community here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Iza
Would if I could think of one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost impossible to use, whether texting, emailing, or taking photos. It's constantly beeping with nothing new on it. Lots and lots of announcements constantly clog up the screen. I liked my older Android phone MUCH better (now lost because the GPS stayed on overnight and ran down the battery to zero, so I couldn't call it to see where it was in the house). AND, what is the "Moto" icon all about??
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, we're really sorry to hear that things haven't gone smoothly. It sounds frustrating to deal with constant notifications and interruptions, and we understand how that can make the phone hard to use. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos
moto hello , no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so I have bought cheap phones before but the optics and user interface sound and fonts on this phone were not great. I bought it as a backup phone for my mom. the hello Moto always annoys me I went to return it and I forgot the cable and then I just couldn't get it back in time. so no I am not happy that I am stuck with it. but whatever. it will probably be just fine for a very young person for a first phone but not a middle aged or senior citizen.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ZoeT, We’re sorry to hear that your experience with the phone hasn’t met your expectations. We appreciate your detailed feedback about the user interface, sound, and display—it helps us improve future devices. While it may not have suited your needs, we hope it can still serve well as a simple device for someone just starting out with a smartphone. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
great phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for my son, you have everthing you need in phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CarlosV, We're glad to hear that our phone is a great fit for your son and meets all his needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Good phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone good phone good phone good phone ¡!¡!!!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your enthusiastic feedback, CarlosS. We're thrilled to hear that you're enjoying your phone so much. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Good phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A decent device for the price. Will work great for a temporary need
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KayM, Thank you for sharing your feedback! We're glad to hear the device is meeting your needs and proving to be a good fit for your current situation. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful phone. Nice pixel, I will recommend this
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Brunie, We're thrilled to hear that you're enjoying your phone and that you find the pixel quality to be nice. Your recommendation means a lot to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Good phone for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent phone for the price, I had no issues with it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AidanS, We're glad to hear you're satisfied with the value and performance of your Motorola phone. It's great to know that it’s been working smoothly for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Not user friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down the worst cell phone ever. No battery life, no storage and no directions for funky pages. Never did figure it out before I decided to go back to Samsung. Get something else to save waste.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bobbi, We’re sorry to hear about your experience with your phone. It’s never our intention for any customer to feel frustrated or dissatisfied, and we appreciate you taking the time to share your honest feedback. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at [email protected], and we'll assist you from there. -Mitch
Kept turning off on own
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was fine until it started turning off by itself. I must say that Motorola did try their best. However, I had to return the phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Alanaek, We're sorry to hear you had to return the phone. We're always looking for improvements and we appreciate your feedback on our products, we'll relay the message to the team. Hope you can give us another chance in the future. -Mitch
Failed after 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is slow and screen went black. My son can no longer use it. Did not even last 2 months.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LouieV, I’m very sorry to hear about the problems with the phone, especially since it stopped working so soon. That’s definitely not the experience we want for you or your son. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Low memory but good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was good for the price. The memory capacity is low though.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for your feedback! We're glad you found it good for the price and appreciate your note on the memory capacity. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos
bad phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not very functional and it freezes up quite often.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JulioB, We’re sorry to hear your device is freezing and not functioning as expected. To help, try restarting your phone, checking for software updates under Settings > System > System updates, and clearing unused apps or cache. If the problem continues, booting into Safe Mode can help determine if a third-party app is causing the problem. For persistent problems, please send us an email at [email protected], and we'll assist you from there. -Mitch
Temporary Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is pretty slow and not a phone that I can use for more than a temporary time
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ENSS, We apologize that your phone feels slow and isn’t suitable for long-term use. Allow us to help. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent problems. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
Ok phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a ok phone. Im having problems connecting it with my provider and my hotspot dosent work
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SaulG, We're sorry to hear you're having trouble with connectivity. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be happy to help. -Mitch
Bestbuy find anyway to scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I noticed that this is the exact same phone that target boost mobile and all of the other store sale. They charged almost 3 times the price and when I took it back to the store, product was never open taken out of the box or anything they charged me like $35 for a restock fee Insane yeah I won’t be buying any technology or anything from them if I’m not 150 thousand percent sure that I will be need it, and I watched a girl do the “”restock she literally looked at it looked at the SIM card and put it back. That is what you’re charging me $35 for that is insane.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NiqueB, We're really sorry to hear about your experience with the return and restocking fee. While we don’t control the policies of individual retailers, we understand how frustrating it can be to be charged a significant fee, especially for an unopened product. We appreciate you bringing this to our attention, and we’ll make sure to share this feedback internally. -Carlos
Worst phone ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this phone , very slow and complicated to connect to my google acct
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NaomiB, We’re sorry to hear you’re experiencing slowness and difficulty connecting to your Google account. Slow performance can sometimes be caused by too many apps running in the background, so we recommend using your recent apps button to close apps you’re not using. It’s also a good practice to restart your device every 2–3 days to clear memory and buffers. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. For further assistance, kindly send us details at [email protected], and we will be happy to help. -Mitch
not happy with best buy service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT DID NOT WORK WITH OUR CARRIER SPECTUM. THE SALES PERSON DID NOT TELL US. THEY JUST TOLD US TO RETURN IT WE HAVE TO PAY $40 STOCKING FEE. unfair
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Elisabet, We’re sorry to hear about your experience with your purchase and the service at Best Buy. We’ll be sure to relay your feedback to Best Buy for their awareness. We appreciate you sharing your experience with us and understand your frustration. -Mitch
very slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works very slowly even tho ion downloading any apps
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mollik, I’m sorry to hear the phone is running slowly — I know how frustrating that can be. Even without downloading new apps. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Product overview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done. Processing is a bit slower compared to the iPhone I had. But it's manageable.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, JordanT. We're sorry to hear that the processing speed hasn’t been meeting your expectations. We understand how important it is to have a device that operates smoothly and efficiently. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
