Customer Ratings & Reviews
- Model:
- PB000007US
- SKU:
- 10891453
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Great Budget Phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you need in a phone and nothing you don't.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're thrilled to hear that you find our phone offers everything you need without any unnecessary extras, AliF. If you ever have any questions or need support, please don't hesitate to reach out. We're here to assist you. -Mitch
Cool beans
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good reliable phone even dunked it in water still works
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Benny, We're delighted to hear that your Motorola phone has proven to be reliable, even after being submerged in water. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch
Midnight Blue Motorola
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to handle not to big and not to small I always liked the Motorola phones
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, GaryV! I'm delighted to hear that you found your Motorola phone easy to handle and just the right size. It's wonderful to know that you've always liked our phones. Enjoy your Moto G Power 2024 device! -Iza
Bummed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have shopped around a tad longer. Next day i found phone a whole $150.00 less. Best Buy penalizes $45 for a return... service was horrible as far as the purchase is concerned. Was literally told by sales associate he was on a personal break and if i wanted any information on the phone to just scan the code. Kevin just walked away!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RogelioS, We’re sorry to hear about your experience with your purchase and the in-store service. We understand how frustrating this must have been. Since the purchase and return policies are handled by Best Buy, we suggest contacting them directly regarding any pricing or return concerns. -Mitch
Motorola
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone don't get good gps single for maps otherwise it is ok
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JeffreyP, Thank you for sharing your experience with us. We’re sorry to hear about the difficulties with the GPS signal. To help improve performance, please ensure Location is turned on and set to High accuracy mode in your settings. Clearing the cache and data of the Maps app can also refresh its performance. When using GPS, try to be in an open area with a clear view of the sky so the phone can lock onto satellites more easily. If the concern continues after these steps, please write us an email at [email protected]. We'll be happy to help. -Mitch
moto g power 2024
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it gets to hot to quick. the camera is junk, hardly any zoom.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CodyW, Thank you for your honest feedback. We’re sorry to hear that you’re experiencing overheating and are disappointed with the camera performance. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Motorola - this is junk!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars - This phone is TERRIBLE! I purchased it on November 2, 2024...the battery life is non-existent. Charged the phone battery to 100% this morning at 8:30am - 3 hours later there's 28% battery usage left and this is with very minimal use of the phone (watched one music video and checked 3 text messages). The charger and phone also heat up when charging. Total waste of money. I have an appointment with Geek Squad this evening to see how this will be remedied. Policy says $45 to restock a returned phone, however I don't think this should be applicable if returning a defective cell phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JustBuyIt, We apologize for the inconvenience and frustration this experience has caused. We understand how disappointing it can be when a phone does not perform as expected, especially with concerns like rapid battery drain and overheating during charging. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch
nice phone!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good support, good phone, i’m impressed with it, all good!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your kind words, WelitonJ. We're thrilled to hear that you're impressed with both our support and your Motorola phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
New phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was friendly and helped me get my phone working perfect
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing this phone and giving us a positive rating, Fxybear831! Glad that you had a smooth transaction with BestBuy. Enjoy your phone and thank you for your feedback! -Iza
Emergency phone option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product as emergency phone, except that Motorola service out dated
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, JiyunJ. We're glad to hear that you find the Motorola phone to be a perfect product for use as an emergency phone. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.saved 1k over a Samsung. good phone. Bright and responds great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive feedback, Jeff. We’re thrilled to hear that you’re happy with your phone and that it’s performing well for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Motorola 2024
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the cost and for ad one's and phone protector
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello! We are so thankful for giving us a positive rating. We're glad to hear you're enjoying the phone and its affordability. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Elle
Talk about a crashout
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third moto phone, and it will be my last. Battery life sucks, screen is insensitive sometimes, overly sensitive some other times. Constant system pop ups I cant defeat.. and the final straw - the dang screen cracked from being in the hot car.. Also the camera is worse than the 2020 Moto phone i had.. terrible ai, hdr is garbage and turns itself on every time. Even with gcam its sketchy. Waste of money
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GhostofJoel, Thank you for taking the time to share your experience. We're truly sorry to hear that your recent Moto device has not met your expectations, especially given your history as a loyal user. We understand how frustrating it is to deal with inconsistent screen responsiveness, battery performance, persistent system pop-ups, and disappointing camera results. And we recognize how upsetting it must be to have the screen crack simply from heat exposure—something that shouldn’t happen under normal use. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Hmmmm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having troubles with it , may be ATT fault , reception wise , not sure yet . Turning on and off is a stupid way , two buttions ?
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re sorry to hear you’re having some trouble with reception, Ralph. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch
Difficulty in adding the esim
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant even add the e-sim. Better to buy other google phones or iphone 16e
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MohanrenukanandarayuduO, Thank you for your feedback — we’re sorry to hear you’re having trouble adding the eSIM. We understand how frustrating that can be. We recommend reaching out to your carrier as they are he one who can setup your eSIM. -Carlos
Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess its a good idea purchasing it for my grandson
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Momoh, we are thrilled you have selected us as your device provider. Rest assured, we are here to support you whenever you need assistance. -Ythan
Lasted 3 months, fragile screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too fragile, with a case on, the screen still exploded the only time it fell. Battery always took a long time to charge, to a quick time to die, just a terrible purchase
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Gjty, We’re sorry to hear about the experience you’ve had with your Razr 2024. We understand how frustrating it can be when a phone doesn’t meet expectations, especially with screen durability and battery performance. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch
Failed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone that I bought two weeks ago has waited until two days after the return period to become difficult. All I am asking them to do is to exchange it for a MORE expensive model. Of course, they say its too late; I know they can override if they want. Now I'm STUCK with a phone on day 17 that I don't like and on which the internet can not work sometimes, Google maps doesn't load, the screen freezes, and the battery only goes about six-seven hours.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ScottJ, We are so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Mitch
Motto g power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good phone. Battery is not that great. Wouldn't recommend it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate your honest feedback. We're sorry to hear that the battery performance didn't meet your expectations. Your input helps us improve, and we hope future updates or models provide a better experience for you. Thank you for sharing your thoughts! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos
Battery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery has a short life. How can we improve the duration.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DonnaC, We're sorry to hear you're experiencing short battery life. To improve battery duration, here are some tips to extend the battery life on your phone: https://help.motorola.com/hc/3509/15/na/en-us/index.html?t=CGd0e521&utm_source=help-motorola-com&utm_medium=forum-social&utm_campaign=device-help. Let us know how it goes by sending an email at [email protected]. We'll wait for you there. Thank you! -Mitch
