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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 682 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 682 reviews
  • Rated 5 out of 5 stars

    Moto g 2024

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. Performance is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone, But...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality phone, with lots of speed. On the downside, its loaded with endless apps and bloatware, one of which, Glance, drained my battery from 62% to 0 overnight, until it was disabled, uninstall apparently not possible. The constant pop-ups to install or sign up for some unwanted junk is maddening. Moto Play might have been a better choice, at least to my taste.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your honest feedback! We're glad you're enjoying the phone’s speed and quality, but we're sorry to hear about the frustration with pre-installed apps and battery drain. Your input is valuable and will be shared with the team to help improve the user experience. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for an excellent price. Works well... No problems!!! Little of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works like our previous phones only with upgrades. It's important to buy a new phone that works with the ease and familiarity of your previous phone. We're delighted.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, Thank you for your wonderful feedback! We're glad to hear the phone offers the familiarity you value, along with useful upgrades. It’s great to know you’re delighted with your purchase. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    As described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto G series is a great value for the included features. Moto only does 1 Android update and 3 years of security updates I believe, but at the price (less than $150), it's worth getting a new phone every 3 years, when the battery stops holding charge well anyway. Camera's probably not as good as other brands but that's not important to me.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Elizabeth, Thank you for sharing your detailed feedback! We’re glad to hear you’re enjoying the value and features of the Moto G series. We appreciate you highlighting the aspects that matter most to you, and we’re happy the device meets your needs. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024.-Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Moto g power 5G - 2024

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars only because the phone works pretty good for a Motorola but the battery live doesn't really last trough the day in comparison with the previous model but have pretty good functions for gaming.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Marile, Thank you for sharing your feedback. We’re glad to hear the phone performs well overall and that you’re enjoying its gaming features. We’re sorry to hear the battery life hasn’t met your expectations compared to the previous model, and we appreciate you taking the time to point this out, as it helps us continue improving our products and services. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola, the best phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola phone have been nothing but reliable, great battery life, and fast phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok. Works pretty well and close to stock android.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far So good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 weeks in. Im still learning how to use android. So far it's been great. Large screen, easy to view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOTO G Power 2024 5G 128GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a Samsung and came back to Moto after I had to replace an older Motorola phone. Menus a little more intuitive and back up and running quickly. Handles well, my big fingers do a lot better on the keyboard, I'm not a Thumbelina type person. Do not use all the features of a Smart Phone and probably never will, but this puppy fits me well. Highly endorse!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your experience, NotMtnLyin. We're thrilled to hear that you've found your way back to the Motorola family and that our device meets your needs so well. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Power at the palm of your hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone for the price point. This device can easily keep up with everyday tasks such as Email,video,music & light gaming. Long battery life & Large screen is a plus! Highly recommend over any other phone at or around the same price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rockstar, Thanks for sharing! We’re happy the phone is keeping up with your daily tasks and that the battery life and large display are working great for you. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly for the price (got it in sale for like $120), it works, its reasonably fast/responsive and has very few issues so far. It's a budget phone man, don't expect too much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves its purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first android as a backup phone. It works as expected since it’s the bottom of the ring type device for its class. Overall, it’s not bad.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JayD, Thank you for your feedback! We're glad to hear your first Android experience is meeting expectations, especially as a backup device. It’s great to know it’s doing the job well for its class. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Best Buy Employee

    Rated 4 out of 5 stars

    Great inexpensive phone - no issues so far!

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive phone for a kid. Does everything it needs to do at a fraction of the cost of flagship phones. Stands up to the wear and tear you'd expect a kid to put it through.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ThatGuy, Thank you for taking the time to share your experience. We are glad to hear the phone has been performing well for your child and that you find it dependable, affordable, and well-suited for everyday use. It is great to know it meets your expectations for durability and provides the essential features you need, while remaining a practical alternative to higher-priced flagship models. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great basic phone for Grandparent

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who only needs a basic phone this is an excellent choice. As close to stock Android with minimal bloatware. Super easy and straightforward to use for non techie people.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Aliya6, Thank you for sharing your experience! We’re glad to hear the phone is a great fit as a basic device, easy to use, and close to stock Android. It’s wonderful to know it works well for non-techie users. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    moto show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and a good camera, very fast and beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moto 5g power is a good deal. Good price And works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display not like Samsung. Fast processor.light weight. Great as price wise.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Slim, We're pleased to hear that you're enjoying the display, fast processor, and lightweight design of your phone. It's great to know you find it a good value for the price. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great value phone with excellent battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid, reliable phone with excellent battery life and great value for the money. If you’re not looking for a flagship but want something dependable for everyday use, this phone is definitely worth it. I’d happily recommend it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JiDu, Thank you for the awesome feedback! We're so glad to hear you’re enjoying your phone. It’s great to know that the battery life and overall reliability are living up to your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Happy Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone in a pinch, was easy to order pick up and it works well

    I would recommend this to a friend
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