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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 682 reviews

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  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 682 reviews
  • Rated 2 out of 5 stars

    Need more knowledge about items purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this bc my Samsung had an issue and needed a phone for foreign travel. I found out, from my carrier, that it only uses an esim (which they provided) I mention this bc I took my Samsung w/me so the staff at BestBuy could remove the sim and put it in the Motorola. I wonder why they did not know it only uses an esim?

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience. We understand how important it is to have clear information when purchasing a device, especially for travel. The Moto phone does use eSIM technology, and we apologize for any confusion during setup. We’re glad your carrier was able to assist. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Android

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my second purchase of this kind and still very satisfied with the ease of upgrading to what I want.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlanS, We’re so glad to hear that upgrading to the phone you want has been a smooth and satisfying experience for you. It’s great to know that your second purchase has lived up to expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Daughter approved

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She's been very happy with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and touch screen is very good. I will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st Motorola phone and I love it. Still learning how everything works. Recommend Kirk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! The salesman did a nice job of helping me to get it up and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone and the service was excellent and most helpful

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the kind words, Gramma. We're thrilled to hear that you love your phone and had an excellent experience with our service. Your satisfaction means the world to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Not sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service personal where helpful, but the phone has been giving me problems.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your feedback! We're glad to hear the service personnel were helpful but sorry to know you're having problem with the phone. As we stand behind our products, we would like to investigate your feedback further. Write to us at [email protected]. We'll be there to help. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Nice on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need the basics, this is what you were looking for

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear that the phone meets your needs and is a great option for those on a budget. To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for price! The pale lilac is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New up grade same maker different model I enjoy the android phones glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife likes it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine. No problems so far. I would recommend Moto to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just perfect for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ! nice sale , beauty color ,reasonable price .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es un celular 100% completo y económico, increible, practico..magnifco..Yo lo recomiendo,.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Gracias por tu fantástica reseña, AugustinG. Nos alegra saber que encuentra su teléfono completo, económico y práctico. Su recomendación significa mucho para nosotros. Si tiene alguna pregunta o necesita ayuda, estamos aquí para ayudarlo. -Mitch

      Usamos el Traductor de Google. Pedimos disculpas por los errores gramaticales y ortográficos. MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone but disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, but no case and no charger in the box.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tutegol, We’re glad to hear you like your phone overall. We understand your disappointment regarding the lack of a case and charger in the box. As part of our efforts to reduce environmental impact, we’ve shifted to providing just the essentials in the box, but we appreciate your input.
      If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good my sister like the phone so i don’t have any proble with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Moto 2024 review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software very hard to figure out. My previous Moto much better but lost it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Nofotos. We’re sorry to hear that you're finding the software difficult to navigate. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complete and very good for the price, it’s simple but works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its good :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, very sleek. Feels and looks similar in comparison to iphone shape. However it already has a crack in my screen.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LindseyK! thank you for sharing your experience with us. We understand how frustrating it can be to have a cracked screen. Although physical damage is not covered, you have the option to get it repaired for a fee. You can explore your repair options by visiting the following link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you have any inquiries, send us an email at [email protected]. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great value for money, wonderful cell phone. Great service.

    I would recommend this to a friend
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