Customer Ratings & Reviews
- Model:
- PB640006US
- SKU:
- 10947378
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall product runs great as well . Takes great pictures as well
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AlashaK! We're delighted to hear how satisfied you were with your recent purchase. We would like to invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Nate
Be aware of the return policy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone five days ago to replace my older model that was slowing down. I was very pleased with Anthony's service at Polaris in Columbus, Ohio. I ordered a case and screen protector from Best Buy at the same time that I purchased the phone. I still haven't received them. This would have only been an inconvenience, except that three days in, the corner of the phone chipped and the glass cracked. I never dropped it. I was able to get quick service again. I learned that if I hadn't purchased the $179 Protection plan, there would have been nothing they could do for me. Because I had, they replaced the phone, but I was charged a $50 re-shelving fee. I immediately ordered a case and screen protector from Amazon, which arrived the next day. I will return the one I bought from Best Buy if it ever arrives. I have always felt supported by Best Buy. Now I will think twice about another purchase. I will have to compare return policies with other vendors. My husband did want to buy the same phone. Now, we are not sure.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Flex, We’re sorry to hear about your experience and understand how frustrating this must have been. We’re glad to hear that Anthony at Polaris provided great service and that you were able to get support through your protection plan, but we recognize the inconvenience and disappointment you've faced regarding the delayed accessories and fees. We kindly recommend reaching out to BestBuy directly regarding the return policy, shipping delay, and reshelving fee. We value your feedback and appreciate you considering Motorola. If you or your husband has any questions about the phone itself or needs support in the future, please do not hesitate to email [email protected]. -Mitch
Happy Guy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with my new phone :) This was a great investment
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AlexH, We’re so happy to hear that and love the enthusiasm! It’s great to know you’re enjoying your new phone and feel it was a great investment. Thanks for being part of the Motorola family! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch
Moto Power
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good except battery doesn't last as long as older version of device
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi IsaccC, Thanks for the feedback! It’s great that everything else is working well. We hear your feedback as well with regard to the battery life. You may Adjust Screen Brightness, Limit Background Apps, Enable Battery Saver Mode, Reduce Screen Timeout, and Keep Software Updated to improve battery life. You can write us an email to [email protected] if you need further assistance. We'll be there to help. -Kylee
Another great Moto phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family has used Moto phones for years. They work well and are very reliable. The color on this one is fabulous, too!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your loyalty and for sharing such kind words, AliceH. We're honored to be your family's go-to choice over the years. We're also glad you're loving the color and reliability of your new device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch
A Done DeaL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item operates in successfully appearance is noticeable, satisfied with purchase
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AskRufus, Thank you for your feedback. We're glad to hear the item is working well and that you're satisfied with your purchase. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos
As news on steroids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s like the machine is on crack Loaded with nonstop viruses. I don’t trust it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JanetS, We’re sorry to hear about your experience, and we understand your concern regarding unexpected apps or potential security problems on your phone. To help, we recommend first ensuring your device is fully updated by going to Settings > System > Software updates, as updates often include security improvements. You can also review installed apps in Settings > Apps and uninstall any apps you don’t recognize or did not install. Running a trusted mobile security or antivirus app from the Google Play Store can help identify and remove potential threats. If you’d like further assistance, please contact us at [email protected] so our team can guide you through additional steps or support options. -Mitch
