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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 45 reviews

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84%
would recommend
to a friend

Customers are saying

Customers praise the Moto X (2nd Generation) 4G Cell Phone's camera quality, noting its superiority to previous models and its excellent performance. Positive feedback also highlights the phone's impressive battery life, lasting all day for many users, and its attractive design, with comments emphasizing its beautiful aesthetics and comfortable feel. The screen size is also appreciated for its comfortable viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 45 reviews
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone if you want something cheap that works exactly as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the touch to unlock screen and the 2 shake camera ready is awesome. I haven't found anything I miss from my last Galaxy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this phone on a great Best Buy sale, and I'm really pleased with the quality! It's like a high-end smartphone without the high-end price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone , but Motorola needs to work on the camera features ,, the pictures looks like your being using a 3 megapixel cell phone camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone with solid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is great. The performance is sold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cell Phone I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any ATT cell out today. I have had all brands. Moto is back on top....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am happy with moto x second generation. The screen grahics n color is the best out there now if u compare that to other phone. i used to have s3. battery life is good. So far no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting aquainted with my phone, but so far so good, I really love it. It is on the big side, the same size as a Samsung 5s, but I'm getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent flagship still holds up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone on sale, and even though it was a flagship only a year ago it was pretty cheap. Can play 3d intensive games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price, good color, get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price, good color, get this! nice software, better than any samsung, lg!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the price paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price paid. The only thing I don't like is there's no external sd card slot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, njoyin it to the fullest. Highly recommended

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Love Moto phones but battery life is poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poo on the battery life, but like the minimalistic skin on Android that Moto does (probably correlates to when they were part of Google). If it had a better battery It would be my primary phone, except I'd have gotten a 32GB model vs. the 16GB I have.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phones case is not looked good especially black leather case

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person I got this for really likes it gave it for a Christmas gift good price and real good camera

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good deal but not new item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone when it was on sale, the price was good, but the phone was not brand new. The box has been opened and the cell phone has been turned on. It shoud be sold as open-box item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    nice screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have is buying accessories for this phone. It is pretty much the same as my galaxy 4.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the headache.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my father, who is 78. Nobody informed me that the phone was always running in the background. It used 3.8 gigs of my 4 gig data package in 21 days. I contacted Best Buy and was told that there was nothing they could do after 14 days. I went into AT&T and was offered $25.00 for a $650.00 phone. It's a useless phone I'll be paying for for 2 yrs. I wanted a zero rating but that wouldn't work.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I'm sorry to hear you've had such a poor experience. There are settings that can be adjusted to turn off mobile data or restrict background data if you want to limit data usage.MotorolaMobility

  • Rated 2 out of 5 stars

    Bad screen and bad battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one for only 100 bucks. The first one's screen has dark dashes, so I exchanged, the second one works fine for about 1 month, then the dashes comes again. I guess it is because it was in stock since 09/2014. Also, the battery only last less one day for normal use. But for 100 bucks, I should not expect more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Looks great, works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the white bamboo- I really don't know of any other phones that come with a wood cover, so that really sets this one apart from the rest. The white bamboo looks great, and it comes with a little piece of paper that claims it's made from recycled wood (or was it renewable?) and is water resistant. It's bamboo, so I'd expect it to be water resistant, but I'd rather not test that out- the wood might not deform, but the phone isn't water resistant! There is a little AT&T symbol on the back, which I'm not a fan of, but it is what it is, I suppose. Now, the phone itself: The phone is great, very reminiscent of the Nexus 5, I think. Also the Nexus 6 since this did come out before the N6 did. When the screen is off, the phone is still responsive- tapping it makes it show the time in a low power consumption mode. This looks great- most of the time I turn on my phone's screen just to see the time, and I'm sure that drains a lot of battery. The low power clock screen would get rid of that, so hopefully this leads to better battery life. You can also customize the Google Now keyword so instead of saying "Ok google, what time is it?", you could say "Yo phone, what time is it?". This isn't a bug functional difference but it does make the phone seem more personalizable. What I don't like about this phone: All the AT&T bloatware that came with it... and wow, there was a lot of it! I added my account to the phone and there were at least 10 notifications of useless things I 'needed' t set up. Because I really need ATT Navigation? Really? Of course, you can just dismiss those, and I haven't seen any more nagging from ATT bloatware so it seems this is just a one-time annoyance. Which means I don't really have any big complaints about this phone!

    I would recommend this to a friend
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