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Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 321 reviews

86%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Solid Phone

    Posted
    Elliott

    I've only had the phone for about 24hrs, but I was able to immediately start using it as it was quite easy for me to remove the SIM card from my old phone (Original Moto X [1st Gen]) and pop it right into this one. It also comes with a removal tool, as I'm sure is probably pretty standard these days. Having not upgraded my phone in the last four years, you can imagine how I felt when I turned this thing on. Pros: Vibrant colors, very crisp, text was super clear. And fast, talk about fast! Installing, uninstalling apps, browsing the internet, social media, everything just moves so smooth. Call quality is really clear, if you have the right network I presume. I'm on T-Mobile, so if you have T-Mobile, you should experience very clear calls. I haven't tested the Camera just yet, but I've never been a huge photo type person. I use my phone mostly for calls, text, social media, news, weather, the every day type stuff. I don't play video games, but I'd assume this thing can handle games pretty well. Google works great on it, once you get your voice recognition set up, asking google to search for you is pretty easy. The fingerprint scanner works great, and you can basically program all of your fingers onto the device for unlocking it. There's also a backup option that you can choose, between three different options I think (pass code, pattern and something else). Quite secure, if you're looking for something like that. I also found the speakers to be quite good. I like to play music over the speaker while I exercise in the morning, and even over my equipment I could hear the music quite well. I haven't tried taking a call and placing the caller on the loud speaker, but I'd assume it's pretty clear based on the quality of the sound of my music. There's probably a ton of features I have yet to uncover on this phone, like video calling, something I've never done before. I also just discovered today that there's a block feature. On my old phone (Moto X), I had to create a contact that showed up as "Blocked" on the caller ID and I had to tell that contact to be sent directly to my voice mail, and I would just keep adding numbers to that contact. It was extremely annoying. The alarm works great, several tones to choose from, but you can also install your own tones if you'd like. The battery is strong. It could be stronger, but I started today at 88%, that was 8hrs ago, with heavy-ish use (mostly spotify, twitter, facebook), I'm at 65% currently. The charging for it is crazy fast. It comes with a partial charge, something like 54%, and I was able to hit 100% in about 20mins. The build of the phone is really strong as well. Very sleek and smooth design. I'm sure there's more I could say, but that's all I can think of for only having it for 24hrs. Cons: Not very many, most of which can be attributed to the fact that I'm 4yrs behind on upgrading my phone, so a lot of the settings and things of that nature I'm still trying to figure out, which isn't necessarily a bad thing. I had to search on google to figure out how to create a new page on the home screen to add more apps and widgets (which was as easy as dragging an app to a new page to create one automatically). There was just no indication of how to do so, and I ended up finding the answer pretty quickly on google. Installing wallpapers I found to be a bit difficult, but obviously the process has changed a bit since the original Moto X. And there's not a ton of wallpapers for this phone because it uses a weird resolution, but I could also be searching for them in the wrong place. I'm not exactly crazy about the raised camera on the backside. You basically have to get a case for this phone or you risk damaging the outer rim of the camera on the backside. Which leads me to my other point, BUY A CASE FIRST! If not, at least buy one at the exact same time as purchasing the phone. Don't make the mistake I've made. I have to be extremely careful for the next six days until my case arrives, because apparently no stores in my area sell cases for this phone. I'm assuming because it's not a flagship phone, but whatever the reason, it's still extremely annoying. The same can be said for finding screen protectors. I had to order both online. Kind of weird that Best Buy would sell a phone and not have cases or screen protectors readily available in store. All in all, a very nice phone and I would recommend it to anyone looking for a new device!

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi Elliott, thanks for the review. Here's the complete guide https://goo.gl/V7kMKu. this should help you get familiar with the device. Hope this helps. -Erwin MotorolaMobility

  • Rating: 4 out of 5 stars

    90% Flagship phone functionality at 40% price

    Posted
    HJ35a4
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    2 month ownership review: This Moto X4 compares very well to apple and samsung flagship phones. after owning and spending several hundred $s on 2 Galaxy phone that mysteriously lost performance after about a year or having their beautiful OLED screen crap out , i decided on this MoTo X4. online tech reviews rate it favorably. I decided to buy it out off recommendation by friends who are satisfied owners of other motorola phones (G4 play, G5 plus). X4 shipped with android nougat ,upon power up/set up-Oreo update was offered and updated (FYI: Moto/lenovo recently anounced this model will get the 'Pie' update as well) LIKES- the chip is fast enough for apps and performance. the Non-Oled 16X9 screen is bright enough outdoors while wearing polarized sunglasess. vividness is not Oled quality but comes very close. the IP water sealing is also unexpected for the 3hundred dollar price. the moto actions (face down= silenced, chop, chop= flashlight, pick up phone=ring stops) spoil you in no time. the blue color is striking. being an unlocked phone means unnecessary bloatware not taking up memory space. motorola phones are great at being compatible with pretty much all cell carriers (ive already tried 2 diff. GSM prepaid services: no hiccups, great coverage). the front LED camera flash is a plus for the selfies. DISLIKES- 32GB is not enough for midlevel phone spec. traditional 16X9 screen has huge 'forehead' and 'chin', bezels are ancient. LED notification light is absent. the 'dual lens' camera only produces great outdoor photos, but dark scenes challenge focus (quality subpar to my previous Samsung galaxy photos). the glass and aluminum finish REQUIRE case (3 days W/O case resulted in slips, drops with all 4 aluminum corners slightly dented!). im waiting for it to go onsale again for tooHundred$ and purchase another X4 as a gift (often sale priced)

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi HJ35a4, thanks for your feedback. We will take note of these and will coordinate with the team. -Jhei MotorolaMobility

  • Rating: 4 out of 5 stars

    Good phone with excellent features

    Posted
    Srinivas
    • My Best Buy® MemberMember

    Great features and feel, excellent mid-ranger. Got this as a replacement for Honor 8 which is a great phone as well except the software interface. Was always fan of moto features voice, gestures, ambient display etc. Since it is a 5.2 " screen it fits well in the hand, great for someone who doesn't like large phones. The build is premium all glass covering metal. Display is just fine 1080p LCD, previous moto x first gen were AMOLED which display deep blacks better. This phone has good decent 630 snapdragon processor, opens apps quickly but not as good as moto x 1st/2nd gen or pixel/nexus phones buttery smooth feel. IP68 rated, has FM radio, WIFI AC features that is better than Moto Z play or Moto G series. Camera is above average, but good in decent lighting may get better with software updates. Battery is great getting 6-7 Screen on time, audio from one front facing top speaker is decent. Charging is quick, but adapter is only 15 W should have been 18W or greater. Phone should have been priced $ 350 or under since Motorola (now Lenovo) is bad with software updates and fixing issues. I think for the extra price, this is a better phone than Moto G5 series which lack NFC, outdated wifi tech, no magnetometer (for compass) and have no IP68 rating and older snapdragon processor and camera set up. It has a headphone jack and microsd!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone, but VERY SLIPPERY

    Posted
    Crimm

    I got my phone via Google's Project Fi. I've owned the phone for about 45 days, and I like everything about it. This phone replaced my faulty, terrible Nexus 5x. I play a lot of games, do a lot of browsing and email checking, and this phone doesn't suffer from the noticeable heat generation that the Nexus 5x did. I have a lot more confidence in the longevity of this phone when it comes to hardware. The ONLY problem I have with it, is that the phone is mostly encased in glass which makes it VERY slippery. I had a few close calls with dropping it where it survived with a slight surface scratch. It finally broke for real, when it was in my jeans pocket and wormed its way out as I was getting out of the car, landing camera-side-down and shattering the glass over the lens. Not even a few days later, the same thing happened as I was walking to work and cracked the screen. DEFINITELY GET A CASE WITH SOME GRIP, AND A SCREEN PROTECTOR. I would have gotten one as soon as I ordered the phone, but it had literally just come out the day before and there were no cases available on the market yet at all. I like the phone enough that I sprung for the $200 replacement from Motorola though (and this time I have a case and screen protector waiting for it when it arrives).

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi Crimm, sorry to hear about what happened. I agree, if you feel it's a bit slippery a protective case is recommended. -Erwin MotorolaMobility

  • Rating: 4 out of 5 stars

    Premium feel at half the price

    Posted
    Melissa
    • My Best Buy® Elite MemberElite Member

    I got lucky and purchased this phone when it was on sale. I mostly purchased it as a backup and for traveling overseas. If you're looking for an inexpensive device with a decent camera and a snappy processor, I'd say pick this one up. It's a step above the Moto G5 Plus. The camera isn't Samsung Note 8 or IPhone 8 plus level, but it holds its own and has some additional features not found on other phones. The fingerprint scanner is very accurate and I've had no issues or delays. It even has handled light gaming, web browsing, and multitasking as smoothly as the flagships or more expensive competitors. The all glass can be a total finger print magnet (it's well crafted. still, get a case) and the flashy start up "hello moto" screen can be a little annoying after the first ten times of turning the phone on. My only real concern is the turbo charge makes my phone a little warm.. But all in all, it's a sleek and great android device for the price. Also, not as much bloat ware which is another plus. Even as an iPhone user, I would consider making this my main phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent phone at mid-range price point

    Posted
    Peach
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I "upgrade" from my 5 yrs old Galaxy S4 to the mid tier X4, so there is some improvement, and some regression The upgrade 1) The battery last longer. 2) Device runs cooler 4) finger print sensor 5) Bluetooth connection is very solid 6) USB C quick charge 7) Camera is slightly better, angle is very wide, with distortion, low light performance is better. front camera has 16MP. 8) Front firing speaker is loud, and sounds better than what you expect from a tiny speaker. 9) IP68 Water resistent The regression 1) It is heavier. 2) No dedicate button for "back" and "menu", the "one button nav" works, but it is not a replacement of the "back" button. 3) No HDMI output, the S4 is a very good amazon video/youtube player for TV. 4) Display is not OLED, but the LTPS IPS looks fine. 5) The pre-installed email client does not work for my exchange account 6) No calendar notification/alarm at lock screen as on the S4 Overall, it is a very decent phone at $299.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great but better option out there!

    Posted
    Gcd23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Having a 4gb/64gb Moto G5 plus I was wanting a similar experience with NFC and a better build. Unfortunately, although the phone does deliver in the build quality and water resistance, it has it's flaws. The rear cameras are slightly better than the single G5 plus's camera although the front facing camera is far better than the G5 plus's. Motorola's camera app and processing is the issue once again with a laggy interface and slow shutter button. The cameras can take great pics in good lighting but falls apart quickly in low lighting. I'm also disappointed with the lagginess I experience in content browsing or app switching. The G5 plus was phenomenal in this regard and was hoping the X4 would be the same but it's not. All in all if you need water resistance, NFC and great build quality get the X4 but if none of those things matter to you get the 4gb ram/64 gb storage G5 plus.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Honest Review!!

    Posted
    Hansel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's been a week since I bought this cellphone and it is working very good!! I'm using it with MetroPCS signal is decent, phone looks AWESOME, you will have "same" functions as a Galaxy S7 ... Fingerprint is extremely fast love it, water proof, NFC function,FM radio, regular software updates, very good brilliant screen which u can change from brilliant color mode to actual color, cellphone is quite fast although sometimes takes time to open a particular app like games, camera is very decent capable of 4k and potrait photo although quite slow using this function but overall it takes very nice pictures and videos, of course u can't compare to Galaxy S8/iPhone 8/x... I will recommend this phone,It's a mid-range cell but one of the best in this category!!! And for the price THERE CAN'T BE ANY COMPLAINS!!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone for under $300.

    Posted
    Steel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I paid $$299. For the Moto X4. 32gb. Had a Samsung S4 that was too old now to keep up.. I paid $60 for it with old upgrade deals that don't exist anymore. Just hate the high phone $$, now. So this was my best option and does a good job with good speed an capability, and a much better price than a samsung or iPhone. No regrets at all with this phone. If you just need a good phone for internet, pictures, & calls, it's a 5star, I rated it a 4 overall because the other expensive phones have a few extra features in camera mode, but not worth extra $300+ to me. Camera is solid quality on this Moto X4 32gb. I added my SD card 64gb I had put in my old phone, it's great!

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi Steel, thanks for your feedback! We are so happy to know that you enjoy using the device. There are a lot of amazing features this phone could offer. Here is the link to learn more: https://www.motorola.com/us/products/moto-x-gen-4. May we know what kind of camera feature that you are looking for? Maybe we can help. Please feel free to send us an email to supportforums@motorola.com and we will gladly check it out. -Jhei MotorolaMobility

  • Rating: 4 out of 5 stars

    Great product if you get a discount

    Posted
    Lerpwl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At full-price (around $399 at the moment of this review) this phone might a bit overpriced, considering the lower Moto G5S+ and the upper Moto Z, but if you get it with a discount (when I buy it both the Moto G5S+ and MotoX4 had the same price) it's a no-brainer, as it's (little) differences really stand out. The only thing that really made me think a little was the fact that this phone comes in only one version (3GB/64GB) compared to the MotoGS5+ (3/64 and 4/128). At this point I think it's a matter of personal taste. I don't usually used that much of internal storage so the 64GB wheren't that much of a problem. I would strongly recommend to get a case for this one as the glass back gets easilly filled of fingerprints

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Mid-range Phone

    Posted
    Spence
    • My Best Buy® MemberMember

    Works well, Slippery get a case as back is glass also, I get 2 days out of battery after break in with medium usage, nice fast charging, Water Proof but don't go swimming as water proof isn't guaranteed but will help with salt at beach and rain, NFC, the speaker is OK 3 mics [other moto phones have 2 mic speaker which is too small]. Seems this will be the last X Phone, as I've seen that Motorola isn't making a 5th Gen, too bad. I would buy again, and am looking for a backup one when they go on sale again. pickup on sale for 27x.xx new BASICALLY, YOU NEED TO ASK YOURSELF IF YOU REALLY NEED A MORE ADVANCED PHONE FOR TWICE THE PRICE

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Motorola x4 cell phone

    Posted
    levisgrampy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm a little disappointed in the newest generation x phone. I had a 2nd generation x and loved it. Some of the things I loved about that phone, they did not carry over to the new phone. My favorite perk on the 2nd generation x was that you could take a picture by touching anywhere on the phone's screen. On the x4, you have to touch the circle like every other phone. Also, there is no real choice in the color. I designed my own 2nd generation. Yes the camera is better and it has thumbprint security, I just think they should have kept the other perks of the old phone also. Overall, this is a good phone.

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi levisgrampy, sorry you are disappointed. The camera is working as designed, but we'll share your feedback with the product team. Thanks -Erwin MotorolaMobility

  • Rating: 4 out of 5 stars

    A great mid-range unlocked phone choice

    Posted
    TheTolsonator
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Picked this phone up after a few glowing reviews from friends and trusted sources. The phone performs just about every task you throw at it with no stutter or halting. I don't play games on my phone so I can't comment on it. The camera isn't great, but gets the job done. Call quality is great, speaker is front facing and decently loud. Would be nice if it was a top and bottom front facing speaker for stereo sound, but can't win them all. Battery life has been great, more than enough charge to get through a day and a half for sure.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It's decent

    Posted
    Celine
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The phone is a good size. There are few cases that fit it but some can be found. There are no head phones that come with it but the camera features are cool. The charger is a different one so I had to purchase new cables for the car. The configuration of the phone is kind of weird Things aren't where they usually are on phones so it will take some time to figure it out. you cant change the format of the calendar so If your used to a certain kind. forget it. Over all it was worth the buy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Mostly user friendly and chock full of features

    Posted
    dancingfoodie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Moto X4 has many great features for a lesser priced phone. The only problem is that none of the peripherals from my previous phone (an LG) work with it. The Moto X4 is so new I had to get them online (car charger, glass protector, extra wire, etc.). I prefer to see material and quality before buying. Was warned some glass protectors wouldn't fit with some cases, so it took extra time. In Europe, cell phones have had universal chargers for many years; it's about time that happened here.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    $300 phone that checks all the boxes.

    Posted
    RobB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For $300 you get a we'll speced mid level phone. Waterprooff verified. Camera takes good pictures but not great. Sound is good, but not great. Software is lean and easy to use with no bloatware. Fragile glass case back has already cracked so no longer waterproof. The fall that cracked phone was not that bad so I'm a little dissatisfied there. Good news is I can buy two more before I reach the cost of one flagship.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone for good value

    Posted
    Kayelle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This has been a pretty solid phone with everything you need without spending a small fortune! I love the camera on this phone and the sharpness of the display. I love that it has expandable storage. It's sleek and attractive, and the sterling blue color is quite striking. It's got a better than average battery life and seems to zip along just fine. Very satisfied with this purchase!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Motorola X4 Blue

    Posted
    Tazman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This phone is my second venture into the Android platform. I am use to the Apple format and it has been a slow change over. I like some of the things it can do versus my iPhone, especially not having to rely on siri for information requests. Google assistance is always at hand & the unlocked format of this phone is very nice! I just popped in my sim card and it worked fine. Has long battery life & recharges in bout 90 minutes.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone. Not great.

    Posted
    MotoTed
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Extremely tough exterior. Have dropped a few times before buying case and there is not a scratch. Good, not great battery. Heavy usage drags slowly with processor. Camera seems pretty good. Water proofish is great feature. And helpful Moto suggestions makes using phone that much nicer. Overall nice phone, especially if purchased in $300 range.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Price

    Posted
    Heather
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love the camera and attachment bought separately! I also have a Lenovo laptop so I really enjoy having the two linked. Have had few issues I think this comes from having a unlocked phone. Quite often it says my Sims invalid, but I've learned with a restart that goes away.

    I would recommend this to a friend