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Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 322 reviews

86%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 182 Reviews
  • Rating: 5 out of 5 stars

    Solid value, Solid performance, Quietly Elegant

    Posted
    LogicTech

    Replaced my ASUS ZenFone Zoom with the X4 after frustrations with unpredictable and generally poor battery life. I will never buy another ASUS phone. The Moto X4 is superior in every way to any of my previous phones and simply works, without the quirks, the way you want a phone to. I'm now a fan of the Moto/Lenovo brand and will only buy phones with the stock Android OS. The Moto X4 impresses by just being a do it all type of phone. It's quietly elegant in the looks department and will impress anyone who sees it in person. Performance is solid and reliable being almost stock android; everything just works well with no signs of lagginess or unneeded mfr layers to slow things down. The LTE Modem performance also impresses with the highest throughput I've ever experienced. X4's IPS screen is bright, vibrant, and colors look great and I think it is as good as OLED in real world use. IP68 waterproofing is icing on the cake allowing you to not have to worry about environmental conditions. It's a solid phone at a reasonable price and perfect as a daily driver. I think my only gripe is the camera performance in low light is somewhat of a let down. Camera is a tad slow in focusing and pictures often times come out excessively noisy in poor lighting situations. I'm hoping the Oreo update addresses the camera low light issues. In good lighting, I found the camera to perform pretty well with well exposed and color accurate shots. Dynamic range could be better with highlights being blown out at times but manageable. Overall a solid performing, solidly built phone at a reasonable price. Moto throws in some cool features such as the ability to pair and play up to 4 different bluetooth speakers/headphones simultaneously. Moto Key, Actions, Display, and Voice overlays are all great and well integrated into the overall experience. Yes there are phones with better specs but many of them come at a higher cost and they also come with more quirks and compromises from being feature rich. Prior to the ASUS, I owned an HTC One and Samsung S5. When shopping, I also looked at the Samsung S8, LG V20, G6, and Sony XA1 and XZ; Yes, they have some wow factor but when it came down to doing the core functions, I felt the Moto X4 had what I wanted at a better value proposition. Plus I wanted a phone with less OS fluff (stock android experience). If you want a well designed phone that just simply works reliably, performs well, and has all of the right features including good battery life.... look no further.... Moto X4. Highly recommended.

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi LogicTech, thanks for the positive feedback. Glad to know the device works as expected. -Erwin MotorolaMobility

  • Rating: 5 out of 5 stars

    Great phone, Great Price, Great Customer Service

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Before I comment on the phone, I wanted to point out that I had a great experience with Best Buy in store at Cary, NC. I was able to purchase the phone for less than Best Buy's sticker price due to their excellent price matching policy. The "warning" to point out is they do an "apples to apples" comparison on the phone to make sure it's not being compared with the Amazon Prime members phone with the Amazon ecosystem preloaded as is not the same as the ones Best Buy carries. Because I was pursuing the price match, I worked with a sales associate that was super friendly and willing to help navigate the steps to purchase. I wanted to buy two phones but the store only had one in stock so my associate set up the delivery of the second phone to my house via UPS. He could have had it delivered to the store but it would arrive to my house earlier. I won't go into much detail about the phone as there are tons of reviews online by experts and consumers. I feel it is a good midrange phone at a respectable price - especially if you're looking for an unlocked phone. A few things to point out: Battery life is great, as I can go a full day (14-15 hours) without needing a charge but I am not a heavy user (don't use high CPU usage apps). My previous phone (Moto X Pure) could make it through about 8-9 hours. I bought it in August, and it came with Android 7.1 (nougat) installed. When activating it, the phone recognized there were several system updates waiting (going to version 8 - Oreo, then 8.1). Be prepared as that will take a little time to get those installed. I've also received the August Security update a few days ago. As noted in several reviews, it has a glass back and can be slippery in the hand. I picked up a case for it right away. The USB-C connector and headphone jack are nice to have to allow charging and listening to audio at the same time. Overall, this phone checks all the right boxes for me and I'm definitely glad I bought it from Best Buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast, great camera, excellent battery

    Posted
    Jang

    At the current price point of $350 this is one of the top phones you can currently buy. It's super fast in which I have experienced no lag what so ever, I am currently getting 9 hours, yes you read that right..9 HOURS!! of on screen time. This is mainly used on wifi and in developer options I pretty much disable any and all apps from running in the background. The front and rear camera are excellent, a couple of software updates should continue to improve and allow for this camera to continue to also be one of the best at this price point as well. When it comes to phones I am extremely picky but Lenovo did it right with this, sd630 runs incredibly smooth, and with expandable storage, and being ip68 rated, I have nothing to complain about. Also the finger print sensor is one of the most accurate and fastest out there so be careful when sleeping, if your side chick decides to go through your stuff you might be screwed lol Good day all.

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi Jang,

      Thanks for your wonderful feedback! It is great to know that you are enjoying this phone. I appreciate you have one of our phones.

      -Jess MotorolaMobility

  • Rating: 5 out of 5 stars

    Great Quality Smooth phone

    Posted
    Tetriz
    • My Best Buy® MemberMember

    Had a sony phone and it was c r a p. Motorola always made great quality phones in the past, so I gave them a shot within my $350 range budget. No phone should cost more than $500. Didn't want anything that looks cheap, so I paid for quality with the X4. Phone looks very good, sleek and shinny like ceramic. (GET A CASE. SLIPS OFF SURFACES VERY EASILY. CRACKED MY BACK IN 4 DAYS) . Good high grade processor (you may find in more expensive phones), and enough RAM. camera is even impressive. Camera has OBJECT RECOGNITION! Dual lens looks cool and front selfie camera is very high on Megapixels. One of the highest on the market across all phones. One sale for $350 and had to get it. So far so good. If there's no new Huawei phone on the market for ~$350, this is the phone to get.

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi Tetriz, thanks for the positive feedback and sorry to hear the back of your phone cracked. If you need to have the device repaired you may visit this link https://goo.gl/dEsJbN. If you have questions or there's anything we can do to help, please let us know. -Erwin MotorolaMobility

  • Rating: 5 out of 5 stars

    Excellent Value for a more than adequate phone

    Posted
    merlin
    • My Best Buy® MemberMember

    After having purchased flag ship phones for years, I was not impressed with the current phones because of the prices. After doing research, I happened onto the Moto X4. I purchased the phone on October 29, 3 days after it was released. I have not been able to find anything about the phone that I don't like. It is light weight, has a metal case with IP68 rating. It fits in my hand and does everything I expect my phone to do with fast response. If you want an excellent phone, but don't want to pay flagship prices, this phone might just be perfect for you too. I would add that while it is fast, it was not designed to do the latest, greatest 3 D games and the camera, while more than adequate for most people, does not measure up to the latest greatest flag ship models. It's just a great phone at a great price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I actually love it

    Posted
    Hank
    • Verified PurchaserVerified Purchase

    I have only had Motorola phones so I try to stick to them so I don't have to learn how to use another brand. I bought this phone on sale for only $229 to replace my 2 year old Moto Z Play. I do not like or want to get into some payment scheme/loan with the mobile phone provider and prefer to pay a reasonable price outright for a phone. This phone is smooth and easy to use. The battery is pretty good but not as good as some other phones. It will easily last all day for me with moderate use. One of the reasons I chose it was because it was smaller than many of the other options which makes it easy to carry and its use much more convenient. Bottom line is I would highly recommend it for what I use it for which is phone calls, texting, internet, and Netflix/streaming. I can't think of any reason I would rather pay $20-$35+ per month for another phone that does the same thing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone, awesome selfie camera

    Posted
    Chandler

    I've had the X4 for most of last week and love it so far. It is a great all the way around. The looks are like that of other phones selling much more. Favorite features: Camera - selfie camera is awesome and best I've ever seen by far. And it includes a real flash. I've read the camera lags, but I haven't had any issues like that. Standard camera is dual and takes some great pics also. Battery - I've been getting either all day or very close to all day with normal usage. Comes with a rapid charger. Very clean operating system with some cool features like twist to launch camera. Recent phones I've had are iPhone 6 and Samsung Galaxy S7

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Phone For the Price

    Posted
    JohnTheOhioan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for the best possible mid-range phone and I found it with the Moto X4. The design and build feels like a high end phone but for half the price. Comes with little or no bloat ware is basically stock Android with only a couple Moto apps which are actually pretty useful. Set up was very easy and all basic features work great. The Snapdragon 630 processor is more than powerful enough to handle all functions of the phone fast and efficiently. Camera is very satisfactory, a lot of reviews slammed the camera on the X4, and yes it may not compare to cameras in $900 high end phones but it takes good pictures and camera has decent features. Screen is bright & clear good resolution. Speakers sound just fine. I mean for the price this phone feels high end and with the specs under the hood you can't beat it. I shopped all the mid-range phone this is the best.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Slick

    Posted
    countrysc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Former Sony fanboy here, who used to love Sony's cameras and their dedicated shutter button - but Sony phones have become buggy as all get up, as evidenced by my most recent Xperia XA1 and XA2...SO, bye Sony. Get your quality in gear. This Moto X4 is slick. It does all the basics very well. There are no bugs that I can see, although I can't move apps to the SD card, which I believe is a manufacturer decision. The form factor is just about perfect, and the screen is nice. Performance is very good, IMO all you need from a phone. The camera is not as good as my Sony was, but it's not awful either. I will gladly trade a solid overall phone for a notch down in the camera department. Anyway, if you have a Sony right now and are about ready to throw it into the nearest ditch, try the Moto X4. It's a competent, comfortable mid range device and a great overall value.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone for the price

    Posted
    Adagom

    I have to say that this is one of the better phones I have had in a while. I have owned nexuses, galaxies, some htc's and some lg's, and this phone has really what I was looking for. 1st moto actions are intuitive and useful, 2nd the build quality matches phones twice the price, 3rd the software is barebone pure Android with some minor tweaks from Motorola and it works smoothly with no lag or stutter. 4th the camera is good with some useful features, maybe it cannot match the cameras on the most expensive flagships handsets but the photos that I have taken looks good with a lot details. Last but not least, the performance in the Sprint network have been great and even I am able to use HD voice during my calls with other Sprint subscribers. For $400 this phone has a lot to offer and I can say I am extremely satisfied with my purchase. Great job Motorola!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Magnificent

    Posted
    Eathtopeople
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have owned for a few months now and the phone is very responsive. I love the baby blue metal coloring. There are no notification lights however you will be notified if you receive any calls, text or emails on your lock screen if you so choose. You just wave your hand about 3 inches above and your phone will awake enough to let you know. There are so many options including cell providers. T- mobile works well you can still get visual vm. Plus you can switch providers if you feel like it without an issue. Call clarity is ridiculously great, wifi calling a plus. There is plenty of storage room for apps, pics and phone data. The only concern is the glass on back and front breaking as there are only so many cases. I purchased a Spigen and have dropped it a short distance without breaking, or cracking.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fun

    Posted
    BookstarNub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Moto X4 is a wonderful phone. I have owned HTC, Samsung, and ZTE. They were good phones, but this phone is fun. I even enjoy hearing the opening "Hello Moto." The double twist for the camera is very nice. The fact that you can see what an incoming text is about from the home screen is great. The charging is fast. And the battery life is a marvel. I am very pleased with the look of the phone also. The are special Moto features that I will be exploring in the coming week and will write a follow-up review. The Moto X4 is very "user friendly" and I love that. I can't stress that enough. I own a phone with better specs but it is not nearly as much phone.I will buy another Moto when the new ones roll out -- late April or May, which will be for work.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Phone * High-End Value

    Posted
    JoshMer32
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My wife and I purchased 2 of these phone a few months ago. I am beyond pleased with their performance. Not to mention all the features you get including the 'ip68' rating. Super fast. We both have memory cards installed, no you can't reformat them to internal memory. But we seem to be more than fine with internal storage for apps and such. This keeps us from installing needless applications. The camera is excellent. USB-C cannot be beat. Also good news is the phone will be getting Android Pie. We are using Boost with them, the phone is compatible with All US carriers. This phone pound for pound in the $300-$400 range cannot be beat.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Un-Believable Phone

    Posted
    norton712
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got this phone as a backup phone waiting to get my phone on order.. To put it simply... I canceled my order and am keeping this as my main phone. Best buy doesn't even want to sell it...they don't even have a display model out to look at... but let me tell you that the batterly life if good, it charges quickly, it feels well built, it is nimble even after installing 110 apps on it. The fingerprint scanner is quick, to say that i like it wouldn't express my true feelings... I LOVE IT... I like it better than the z2 force that i tried. MOTOROLA you have a HIT on your hands here. I would say it competes right up there with the iphone/s7/ ect.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Moto X4 Black

    Posted
    Tazman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This phone was my 1st foray into Motorola phones. I must say I was pretty pleased with it's performance. The phone was not as cosmetically sharp as the blue version of it however. That is why I switched it out for the blue one as it looks sharper than an iPhone in your hand. Being that they are unlocked, they work with all carriers that I have tried in them. Get great updates in firmware also, I always seem to have the latest versions of Google software.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast reliable and...... waterproof!!!

    Posted
    WillG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this phone to ditch my old iPhone 7 and I was hesitant but once I tried it out and started playing with it I loved it! The cameras are decent and the speed as well. For the price, I think its a total bargain and on top they made it waterproof. WIFI calling works on Tmobile with no issues. 4GLTE is perfect as well and I could say that it has better reception than my old iPhone 7. It still has a 3.5mm jack for audio so I can still use my old headphones and the bluetooth can pair up to 4 devices simultaneously so you can stream music to all 4 devices. What other phone can do that ????

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    For the price great Phone

    Posted
    JoeS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    For the price great Phone. Has plenty of hardware and software features without having all kind of bloat ware installed. Camera is good for a phone camera.(you want great picture buy a real camera). The cons, like many phones the battery can't be replaced without going in for service the case tends to be a little slick to hold on to and shows figure prints easily, both problems are easily remedied with a cover. All in all great phone with just enough feature for the price. Watch for sale and the price gets even better. I would highly recommend this phone to anyone!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    reliable phone

    Posted
    MotoUser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this phone because I needed something reliable and cheap. It's a reliable phone that can take a beating. I have dropped it multiple times and it still works. One thing I don't like about it is that the ram isn't that good. You can't do multiple things with the phone at the same time, such as use a voice recording app and take photos. I also sometimes have issues with group chats, but I think that might be a software issue.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Superfast cell phone

    Posted
    hightechgal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    I had before a moto 4. And it was a great phone..was fast.loud and now i got the moto x4..and its super super fast..camera is clear and great..resolution of this look like 4k quality..brighter and very sharp..volume is super loud which i like.and easy to hold..i hot the chrome blue sterling it looks beautiful..no more black phones.this ones a homerun in every way ..i have no regrets on this phone.. Moto cell phones are way better than apple and samsung and at half the price of thise high end pnones..i love it !!

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi hightechgal,

      Thanks for having one of our phones! We are glad that you're loving the phone. Indeed that the phone is very fast due to its great features. Enjoy!

      -Jess MotorolaMobility

  • Rating: 5 out of 5 stars

    This phone

    Posted
    boofinrob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This phone is so perfect you would barely even know you owned it. Really. If I lpurchased this I don't know it, and it has not shown up in my life. So why do they say I have purchased one? Your guess is as good as mine. Not knowing this phone personally I would definately recommend it to a friend so my friend could tell me how they like it. Perhaps then I would consider buying it.

    I would recommend this to a friend