Customers find value in the Moto X Pure 4G's camera, price, storage, and unlocked features. They appreciate the phone's expandable storage, super-fast charging, and the absence of bloatware. However, some customers have concerns about the phone's battery life, heating issues, size, weight, and durability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,020 reviews
Rated 3 out of 5 stars
Good camera
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone has good internal space and performance but had to reboot once in a while. I don't know why.
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Difficult to set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had a real problem trying to import contacts from previous phone and setting up voicemail.
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
It could be a lot better hard to do things with it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It could be better I have trouble with it. If I had to pay for another one I would not do it
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Phone not working after 5 months
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone not switching on after 5 months, phone is in India and unable to service
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - White
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Good but problems
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had problems with it rebooting randomly. Otherwise, I like the phone.
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Nice midrange cell phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If your and android fan, this will give you a nice bang for your buck
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
I would recommend this to a friend
Rated 1 out of 5 stars
Problems at 4 months of ownership with screen...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Called Motorola today as I have three pink dots on my home screen. They have to see it and I don't have a spare phone. Motorola can't lend spares and I will be without a phone for 5 days. Can't do it sadly cannot get my phone repaired for manufacturer error because I don't have a spare phone. Didn't think I need one after purchasing a higher priced smartphone.
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Terrible Customer Support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great features. Camera is average and the mic distorts around medium to loud volume. Moto claims they will still honor hardware issues if a phone is rooted, but beware as they claim all coverage is voided when rooted. Would not cover a button, faulty battery or microphone.
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Defective phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got the phone on November 6 2016 and on December 6 2016 the screen went crazy,took the phone to bestbuy and they told me thay can't fix it because I didn't purchase a warranty to call motorola and hope they can do something about it, motorola has my phone and hope they can fix it ,if not I'll be without phone ☹️
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
No, I would not recommend this to a friend
Cons mentioned:
Heating issue
Rated 1 out of 5 stars
Junk
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They need to recall it....pure junk. I would not recommend anyone buy this phone. I had issues with it starting on day one. In less than a week it had overheated and was too hot to use for less than 5 minutes.
No, I would not recommend this to a friend
Cons mentioned:
Heating issue
Rated 1 out of 5 stars
Hot to touch with minimal use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Just at the time of setting up the phone, I see it is very hot.
And it is the same even while using it for voice calls, pictures or internet browsing.
You can even talk after some time.
Waste of money.
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Ok
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture quality is very good. I liked this product
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
I would recommend this to a friend
Rated 2 out of 5 stars
Was really nice while working...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this phone for my dad and it stopped working a month later. Maybe the specific phone we got was defective, but I wouldn't buy it anymore. Best Buy had an awesome job helping me around to return it though!;)
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
No, I would not recommend this to a friend
Rated 2 out of 5 stars
No Moto For Me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been Galaxy user since day one. Moto seemed okay with nice ratings and photos, but it was not worth my time and money. I would rather put more money to buy high end phones. I am not even a heavy user.
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - White
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I do not think it is worth the money, the customer service at Best buy gave me incorrect information and I was unable to return it in the allotted amount of time because I was out of town
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
No, I would not recommend this to a friend
Cons mentioned:
Durability
Rated 1 out of 5 stars
Horrible
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone died after 30 days. I'm out 300 dollars. I'll never buy another product from best buy
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Poor battery, does not last long!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I started having problems with charging port from the beginning and they replaced me a new charger. However, after the warranty time was expired, the charging port became loose and the charger does not connect. There were other problems like phone freezing, the quality of pictures was way less than what was described in the specification. I used to Motorola cell phones but I am done with them! No more Moto!
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
No, I would not recommend this to a friend
Rated 1 out of 5 stars
poor wifi, poor stability, full of fingerprints
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bestbuy shipped this item full of fingerprints when it arrives. This motorola phone is made by lenovo, and for some reason when wifi is connected, it will show "not connected" exclamation icon. Many apps do not work right with this phone that needs internet access. It has very poor stability compare to my previous phone. This phone randomly shuts itself down, and has randomly jumping GPS location that makes driving guidance impossible.
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
No, I would not recommend this to a friend
Rated 2 out of 5 stars
ok.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone worked well. After 1 year of use, the software was not functional and finally dumped into trash.
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black
No, I would not recommend this to a friend
Rated 5 out of 5 stars
More Incorrect Info
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Who wrote this stuff? So many errors. It is in fact water resistant. Here are the correct specs:
Operating System:
Android™ 5.1.1, Lollipop
System Architecture/Processor:
Motorola Mobile Computing System including a 1.8GHz Qualcomm® Snapdragon™ 808 with hexa-core CPU (MSM8992), 600Mhz Adreno 418 GPU, Natural Language Processor, and Contextual Computing Processor
Memory (RAM):
3GB LPDDR3
Storage (ROM):
16GB/32GB/64GB
Micro SD Card support (up to 128GB)**
Dimensions:
Height: 153.9 mm
Width: 76.2 mm
Curve: 6.1 to 11.06 mm
Weight:
179g
Display:
5.7” IPS TFT LCD
1440p Quad HD (1440x2560)
520 ppi
Corning® Gorilla® Glass 3
Battery:
All Day Battery§ (3000 mAh)
TurboPower for up to 10 hours of use from 15 minutes charging
Water Protection*
Water repellent nano-coating
Networks:
LTE cat. 6 capable
WCDMA
CDMA
EV-DO
GSM/EDGE
Bands:
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS/HSPA+ (850, 900, 1700 (AWS),1900, 2100 MHz)
CDMA (800, 850, 1900 MHz)
4G LTE† (B1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 25, 26, 38, 41)
Rear Camera:
21 MP
f/2.0 aperture
Phase Detect Auto-Focus (PDAF)
Closed loop processing
Color Correlated Temperature (CCT) flash with dual LEDs
Quick Capture
Tap (anywhere) to capture
4X digital zoom
Burst mode
Night mode
Auto HDR
Panorama
Drag to focus & exposure
Video Stabilization
1080p HD video (60 fps)
4K video (30fps)
Slow Motion video
Video HDR (1080p and 4K)
Front Camera:
5 MP
f/2.0 aperture
Wide-Angle lens
1.4um pixel for better low light
Night mode
Flash
Slow Motion video
SIM Card:
Nano-SIM
Ports:
Micro USB, 3.5 mm headset jack
Bluetooth® Technology:
Bluetooth version 4.1 LE
Wi-Fi:
802.11a/g/b/n/ac + MIMO
Speaker:
Front facing Stereo speakers with Smartboost
Video Capture:
1080p (60fps); 4K (30fps)
NFC:
Yes
Location Services:
GPS
This review is from Motorola - Moto X Pure 4G with 32GB Memory Cell Phone (Unlocked) - Black