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Customer Ratings & Reviews

Your price for this item is $399.00

Customer reviews

Rating 4.3 out of 5 stars with 139 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are impressed with the Moto Z2 Force Edition's camera quality, especially for outdoor daylight shots, and its surprisingly long battery life. Many appreciate the phone's size and weight, finding it comfortable to hold and use. However, some users have noted that the screen is prone to scratches and the lack of a headphone jack is a drawback for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 139 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, but the WiFi calling doesn't work that great in our house unfortunately. Other Android phones and an iPhone did it better, so it is a bit disappointing. The phone is blazing fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mojo,

      Thanks for your feedback! The phone is Wifi calling capable and works great. There are instances that this happens when you get a low signal.

      If you have questions or concerns feel free to visit our Z community at http://lnv.gy/2xG1FRm. Check it out.

      -Jess MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone, mods make it awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has all the high specs you would expect from a new phone. But what makes it awesome are the mods. I've basically got them all, and use them each week. Very useful if you can use them. Best to decide based on your own needs, don't buy them all (unless your like me).

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Solid Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a big fan of Motorola Android phones for years. Between the solid camera, a relatively clean version of Android and Moto Actions, this is a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very happy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and easy to pocket. Scratch/shatter proof glass they say - haven't tested that yet. Would prefer more comprehensive info from outset about the Apps that come with it though - some have blocked my former favorites it seems

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I have ever used since it has 835 processor. But if you are looking for a more features in a phone then buy LG or Samsung devices.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Meh upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is kind of a meh upgrade from last year’s. It’s a new processor it’s a dual camera but a smaller battery. I’m all in on Moto mods so I’m using the old phone on Wi-Fi to use some of the mart at home. Really the only reason that I upgraded to this year’s version is the fact that it has more onboard storage. I was actually planning on passing this one up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Motorola smart phone and is by far the best one yet. It's thin, light, with an unbreakable screen and outstanding resolution. I love the fact that you can add a wide variety of mods as well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to try this phone out and I decided to pull the trigger. I am very satisfied I did tho as it is very fast compared to my iPhone 7 plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the rest period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone out performs iPhone and Samsung in every way. The mods are fantastic also. I only wish like everyone else that it costs less. (still cheaper than iPhone by far and much better phone too)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was a gift, son is happy with his phone and loves the mods. Some mods are a bit pricey in my opinion for a phone that will probably be replaced in 2 years, but whatever. :)

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fantastic Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great and I love the mods you can use with it. It is fast and has plenty of memory. I can't think of anything negative to say! Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like this phone. great features and all. I love how big the screen is. The call is so clear. and i LOVE HOW THE FLASHLIGHT FEATURE works,, just shake the camera then there's your flashlight. it has very simple features and so easy to use. I would recommend this phone!

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 1 out of 5 stars

    wifi and other issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google it and you will find this is fairly common. Our original phone never connected to our home network. Verizon has replaced the phone and the sim card and phone company put in a brand new router. It still will not connect. My Droid Turbo connects no problem, as does roku and my computer. It will connect to work wifi. Baffling. No way to blame it on the router, since the router at work (where it will connect) is exactly the same from the same ISP. The other things: - Trouble connecting to uConnect in the car. Over and over we've had to reconfigure to get it to connect. - Driving mode randomly sets itself. Meaning the phone won't get text messages or phone calls. This happens anywhere (sitting at the kitchen table...) and any time (randomly throughout the day).

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WizarDave,

      This is weird. Our works fine with no issues. Aside from replacing your router, do you have any troubleshooting steps done? Have you checked if Wifi scanning is off? To check, go to Settings> Location> tap 3 dots> Scanning> turn off Wifi scanning if it's on. You may visit our forums community for any questions or concerns for us to further assist you: forums.motorola.com. Look for the model of your device and post your concern. We'll surely help.

      -Jess MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new Moto z2 force

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new Moto z2 force phone. I like the Moto pods that connect so easily.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Newbie,

      Thanks for your feedback! We are glad to know that you like it. The phone is very convenient as you can connect mods so easily with no hassle especially charging mods to charge the phone.

      -Jess MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Battery mod means my phone never runs out of juice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chris,

      Thanks for having one of our phones. We're glad you're happy with the device. Have a great day!

      -Anne MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. Its simple to use and has great features. I especially love the Moto mods!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is sleek and slim and has great picture quality. It has neat hand gesture motion sensory features such as flicking it twice like you are chopping with a knife and that turns on a handy flashlight. The down side so far is if you have the Wi-Fi turned on even if not in use, it causes the battery to burn fast

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one great upgrade from my nexus 6. it's very slim without the moto mods. it feels solid and well built. it has a shatter proof screen! the speakers on the nexus 6 are much better. good thing this Z force has the JBL mods. i love the projector mod and the extended battery mod. i highly recommend this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dealhunter28,

      Thanks for your feedback! Glad that you like the phone. The phone really looks great and is easy to hold. The phone has great features as other phones have. We appreciate you have one of our phones.

      -Jess MotorolaMobility

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new motor phone. Like the thin size and it's real clearness of the screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast, clear, the mods are fun only problem is the battery, when you don’t have the mod battery, depletes pretty fast. Compared to my old iPhone SE, the battery drains I would say almost twice as fast. You can get the mod battery but the cheapest is about $50 and it makes it just a little bulky

    I would recommend this to a friend
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