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Customer Ratings & Reviews

Your price for this item is $399.00

Customer reviews

Rating 4.3 out of 5 stars with 139 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are impressed with the Moto Z2 Force Edition's camera quality, especially for outdoor daylight shots, and its surprisingly long battery life. Many appreciate the phone's size and weight, finding it comfortable to hold and use. However, some users have noted that the screen is prone to scratches and the lack of a headphone jack is a drawback for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 139 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone. Very fast computing and best buy gave me a great deal thru Verizon

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best phone I have ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology is just getting better and better. Works great. Battery last long time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great size and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone size is a lot easier to handle. A long with a more advanced camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Z force gets even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1st version and loved it. Got Z Force 2 and it's even better. Smaller battery but it lasts longer. Still works great with my Moto Mods. Didn't come with a back cover but I just used the old one. No regrets with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Amazing Phone Amazing Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is absolutely amazing. Great camera, great OS clear and quick. Almost a year later and my phone nor battery have slowed down. Being a modular phone it really stands out from the rest of the Android phones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First smartphone for college

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my son as his first smartphone for college. He chose Motorola because his friends had Motorola. It’s exceptionally light weight-due to no mods being attached. Just has a protective case. It also has some nifty extras - like shake it fir s flashlight. The only negative I have is that it appears to be a bit glitchy at times. Other than that it’s a solid beginner android phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best phone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever owned, I traded my LG4G for the force 2 and have found it to be everything and more than Motorola stated. I would recommend this phone to serious smart ohone users.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JonnyT,

      Thanks for your feedback! The phone is indeed a recommended phone as the device is best for all android experience.

      -Jess MotorolaMobility

  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Do not buy this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does not cast without chrome cast, has huge bezels, small screen compared to overall size. Was a day over return policy and BB sent me to verizon who sent me to moto, no help in the bunch. Typical moto, build the phone they want, stick a bunch of hardware in it, but not the functions you want. On top if that screen scratches easily and the battery life is horrible. Camera isnt great, over saturated, speaker is below average for a cheap phone much less a flagship. Do not buy this phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Este,

      The phone is a stock android phone which is why it needs to be cast using a Chromecast. The phone has great features and has shattershield to protect from cracks. See this link to see all of this phone's specifications: https://www.motorola.com/us/products/moto-z-force-edition-gen-2

      -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    BEST CELL PHONE EVER!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After shopping endlessly for a new cell phone, my wife and I decided on the Moto Z2 Force because of all the features and the reputation of Motorola for quality and performance. Also being shatter proof and the ability to add Moto Mods help too. So far these are the BEST phones we have ever had!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BamaNutt,

      Thanks for the feedback! We appreciate you decided to have one of our new phones.

      -Jess MotorolaMobility

  • Pros mentioned:
    Processor speed, Size

    Rated 4 out of 5 stars

    lightweight and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good follow up to the original force phone - a little more compact and fast

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice phone at good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not looking to buy this phone at the time, but there was a great deal going on at the time. Phone is extremely fast. I suggest getting case and screen protector. The phone is slick when trying to pick up off counter and was getting some minor scratches on face. The thing I dislike the most is the camera lens sticks out on back, so this is what the phone rest on. A case solves that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GET IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a droid turbo and got this phone it awesome super fast pictures are amazing sound is great I also bought the speaker mod .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Beth,

      Thanks for your feedback! We appreciate you have one of our phones. This phone is great as the device has great features and is running the latest android version Nougat. Check this link to see all of its specifications: https://www.motorola.com/us/products/moto-z-force-edition-gen-2

      -Jess MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Fast, functional and neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I was an avid HTC user but sadly they've been taken out of the market and I got this particular phone thru an insurance claim and I love it. I love the functionality and the fastness of it. Battery is typically to every phone but the added features with the MOTO Mods and MOTO shortcuts are awesome! I've become a believer in Motorola.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, durable, fast processing and I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love my new replacement phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for me and very easy to use. Love the camera and all of the other features of this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Better than Expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read some 3rd party reviews and was a bit concerned I wouldn't like this phone, but I'm glad to took a leap of faith with Motorola. First off, so many people complained about the battery being smaller than in the original Force. I have not had any issues. In fact, this 30% battery is smaller than the 3900 mAH one in my Droid Turbo 2, but the phone lasts longer. It also charges incredibly quickly, so I haven't had a capacity issue, even after a month of heavy use. The components, especially the Snapdragon 835 CPU, are clearly much more efficient than those in prior generations phones. I don't know why people only look at battery capacity - if your car is lighter, a V6 (or even a turbo 4) will get you moving just as fast as a V8 did in your old heavy car, with less fuel! As for efficiency, you really notice how much cooler the Z2 Force stays when running apps like Waze, which hit data, GPS, and screen pretty hard. My Turbo 2 would still drain the battery even if plugged into a car charger when running Waze. This phone, using the SAME (QC 2.0) charger, actually charges the battery when using Waze. That's just one example, and I have no affiliation with Waze, but I figure it's a familiar app with well-known battery consumption levels. The phone is also quite snappy. I think the 4G LTE is somehow faster than with my Turbo 2. Downloads, like podcasts and Netflix, seem to fly. And moving between apps is really fast. The Moto mods are pretty cool. I have the free projector and it's amazing that such a big picture comes out of a small device. I'll try the battery pack next. I don't think the mods alone are (yet) worth buying the phone, but they are a nice incentive in addition to everything else. And who knows what people with come up with for future mods? This phone is so slim, even with a case it's thinner than most phones. I actually got an inexpensive rubber bumper case that adds very little to the phone, but gives it a nice feel and makes it less slippery. It also gives me a place to stick my credit card holder. Note - If you plan to use the Moto Mods, make sure you get a case that is easy to slip off and on. It would be nice if there was a case that went around the edges, but let you snap mods on and off. For me, the biggest reason to buy this phone over others with similar specs is the shatterproof screen. I have read a lot of negative reviews that take issue with how easy the screen is to scratch, but that is par for the course with these screens (the Turbo 2 had same issue.) The fix is to buy a $10 screen protector that saves the screen from the keys in your pocket. That's what you'd probably buy for other phones too, but if you should drop this phone, the screen won't shatter. You can't say that for other phones. Perhaps the one thing where there could be a bit of improvement is the camera, but I really haven't played enough with all the features to know how good or bad it is. It does seem to have issues with backlighting, but there may be a Pro setting that fixes that. (I can say that the black and white camera is very cool.) What I really love is the Moto gesture (which has been around for a few Droid generations) to turn on the camera with a wrist flick. I don't miss many impromptu shots, and the picture seems fine for a phone. (If you want DSLR quality, why are you using a phone?) Overall, I recommend this, because it's well built, fast, has great battery life (in spite of a smaller battery), and the screen won't break. Mods add to the value, though they are not the deal breaker.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Z2ForceOwner,

      Thanks for your wonderful feedback! We are glad that you have one of our devices. The phone is indeed a great phone as the device has lots of features you can great. Everything you need is with this phone. Overall, the best phone for the best android experience.

      -Jess MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Motorola phone...I had my old Droid 2 for 3 years and it was still working well...Just decided to upgrade to the new Moto Z2 Force and I'm loving it...The battery life is crazy good and the screen colors are great!...I'd advise you to do like I did and add the Zagg plus screen cover...The glass might be shatter resistant, but I've heard it scratches easy.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The absolute best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved this phone. He is an IT manager and utilizes almost all of the features on this phone. His phone reception has more than doubled!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall love the phone. Excellent sound and picture quality. Charges fast and last all day. Love the attachments; projector and speakers.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bulldog55,

      Thanks for your feedback! We appreciate you have one of our great phones. This is indeed excellent as it has lots of features which you can get compared to different phones. Turbo charging capable and Moto mods compatible. The best phone for the best Android experience.

      -Jess MotorolaMobility

  • Rated 4 out of 5 stars

    ring not loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring not loud enough no extras available like otter case and screen protector

    No, I would not recommend this to a friend
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