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Customer Ratings & Reviews

Your price for this item is $399.00

Customer reviews

Rating 4.3 out of 5 stars with 139 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are impressed with the Moto Z2 Force Edition's camera quality, especially for outdoor daylight shots, and its surprisingly long battery life. Many appreciate the phone's size and weight, finding it comfortable to hold and use. However, some users have noted that the screen is prone to scratches and the lack of a headphone jack is a drawback for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 139 reviews
  • Rated 3 out of 5 stars

    Should've gone with something else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mods are cool but the phone itself left more to be desired. Sound is glitchy. Works on and off when it wants to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to learn that Best Buy was offering such a deal on this phone! I saved a lot of money and was able to keep my monthly payments the same. The phone is easy to use and the size is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a Windows girl and was hesitant to try an Android butwas ever so happy after buying the Motophone 2 years ago just had to upgrade to the Moto Z2 Force and it is absolutely awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, But has some S*** from verizon, Love the accessories, Got good comments from other people who see the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Moto Z2. From the big storage to the great screen, there is nothing I don't like about this phone. I would definitely recommend the Moto Z2. Great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good for the price. I prefer Android phones and this one covers all the bases I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the projector package for this phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto Z Force with Moto hand gestures is ingenious. Also a bonus with the projector that came with the phone. Great Android!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone with killer features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone with killer features and I'm just starting to understand all the stuff it does without the mods yet, I like this !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto Z2 Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Second Moto Z cell phone I owned. Excellent customer service from Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good Phone, Awful Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My household has used Motorola phones for near-five years now and I decided to upgrade to the Moto z2 Force. First off, I love the phone and it is a very good product. The battery isn't as good as my old Droid Turbo 2 though sadly, but thankfully there is a battery mod and quick charging. The reason for my one-star rating is the garbage customer service at Motorola. I owned this phone for about 15 days and the vibration motor went out on it. So I figure it must have been a defective device and call Motorola. They tell me that the software update must have caused it stop functioning and advised that I wait on the subsequent update. I waited almost a month and no update so I contacted them again asking for a NEW replacement device (Which shouldn't be a problem for a device that lasts 15 days and loses a basic functionality by defect). I am told that they will give me a refurbished device in exchange and I refuse. I ask to speak to a manager and get told I will receive a callback in a couple days (This happens twice). On my third time explaining all of this I am told that my request for a new device is denied and I can only get a refurbished device. To add insult to injury I am told that Motorola will send my refurbished device a few days after they receive mine so that means I must go without a phone for at least 1-2 weeks... I have chosen not to send my phone in unless it has another defect as I don't trust refurbished devices. This will be the last Motorola device that this loyal customer purchases. I love the concept of moto mods, quick charge, and the innovation Motorola provides, but will not put myself or others in a situation of being conned by Motorola Customer Service.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi dabone,

      Thanks for reaching out and sorry to hear about this report. Let me help you. Do you have a reference number that I can look into? If there is, I will review your account and I'll see what I can do to further assist. Please feel free to send us an email to [email protected]. We are more than glad to give a hand.

      -Anne MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone at a Great BestBuy Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything as advertised! Great quality, good mods database and great BestBuy support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the projector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great projector add-on that works really great. Big picture on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is great. I have the projector for it and it's amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Moto phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great return of the Moto Droid! Connectivity much better than it's predecessor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ability to add a projector. Is why I bought. Screen breakage not an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    teenager loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was for my 15 year old and she loves it / no complaints from her at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone and the Mods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Apple has nothing on the new Motorola Moto phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought i would use anything but Samsung but i Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always a great phone by Motorolla. No complaints at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is the bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    add the speaker mod and start dancing! sweet phone, great tech!

    I would recommend this to a friend
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