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Customer Ratings & Reviews

Your price for this item is $480.00

Customer reviews

Rating 4.3 out of 5 stars with 60 reviews

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83%
would recommend
to a friend

Customers are saying

Customers enjoy the MOTO Z3's excellent battery life and high-quality camera, with many praising its ability to last for two days on a single charge and take great pictures. The phone's ease of use and large screen size are also frequently cited as positive aspects. While some mention the price, overall feedback is quite positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 60 reviews
  • Rated 5 out of 5 stars

    Moto Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, it is amazing and easy to use. I've own nothing but Motorola phone and think they are the best phones out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone but was misled on how much the service was going to be. Shocked when I received the first bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter and she likes it. Seems to perform well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Nexus 6p and it has been great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast start up time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great especially for viewing Ring notifications!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great im so happy iy works ty so much for working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working well. switched from galaxy to motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems with this phone. Excellent service at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a family member at a good price. So far, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartphone at a very good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and flexible with the Moto Mods. Its really a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mother she seems to enjoy it. Easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomely great phone...can't wait for 5g mods mods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I upgraded from the Moto Z force.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is hit and missed. The last one I own was awesome. I've dropped so many times and it okay. With this one. It cracked on the first dropped.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi,


      Thanks for reaching out and we understand how inconvenient this is for you. This phone has a Gorilla Glass type of screen. Gorilla Glass is engineered to be more difficult to scratch and therefore more resistant to cracking, and it's strength allows the use of thinner panes. But it is still glass and will break if it is dropped or impacted. The best option is to send your device for a repair. You may refer to this link for our repair options.

      https://motorola-global-portal.custhelp.com/app/mcp/service

      In case you need help, Please email us at [email protected] to further assist you.
      - Frank MotorolaMobility

  • Rated 1 out of 5 stars

    Should be a great mid-range phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem that I have is that charging port or circuitry seems to be bad. The device will not charge fast or even at a normal speed. It will only slow charge. I talked with version and was told to return it to the store because it's within the 14-day return period. I will re-post a review once I have a new WORKING device.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi zombiexl, I understand that this may be inconvenient that the phone is in slow charging. Let us know if you have further questions or concerns. Feel free to send us an email to [email protected] for us to further assist you. We stand by our products, we're glad to help. -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Returned it for a Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I manage a car wash. Certain areas are loud. This phone has an ascending ring (which you can't turn off). The ring starts very low, then gradually gets louder. I missed several calls, because I didn't hear the ring. I only kept it 2 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    half the price and does what all the others do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a few months researching and comparing and this is my first Motorola, I've had nothing but samsung till now. half the price and compared to some other phones more speed and ease of use. its still an android, so very user friendly. I'm very happy with my phone, its thin and sleek, little longer and very quick, charges super fast. my hubby is going to need a new phone soon and he's eye balling mine with envy, I'll think he'll be switching from samsung too. do the comparison, this phone is just as good as the pricey phones if not better in some areas.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent device. Camera is among the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    moto z3 is not heavy but light weight. keyboard is easy to use and type with. camera is awesome! Motorola nailed the camera on this phone. Camera is as better as Galaxy or even better than Galaxy s9. S9 is the other device I have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery problem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Z3 is an average phone. However from a previous Moto Z owner, I am very worried about this phone's battery. I have my Moto Z only about 14 month with light to average use, the battery dead (loss charge in few seconds after unplug from charging) MOTOROLA will not do anything since it is out of warranty. There ARE thousands and thousands of users are experiencing same issue. And yet, Motorola refuses to do anything. Motorola's batteries and customer support are horrible. Stay away if you want a phone that can at least last 2 years

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying I never had a problem with any phone I have owned in the last twenty years. The majority have been Motorolas (Razr) and recently Samsungs (Galaxy am Notes). No issues. Always bought the insurance and never used it. I have owned this Moto Z3 for less than 48 hours and the back already has cracked, running from the camera down to the bottom port where the Moto attachments connect. The crazy part is, I have no idea how it happened. Not sure if it was bumped or something landed on it, but I have never seen a phone break that easy. I am sure I will have to pay some ridiculous deductible on the insurance to have a $10 piece of cheap glass replaced. If that is the case, I will just wrap the device in a rugged/durable case and forget about the crack for now. At least until I make the first payment... At this time, I do not recommend the Moto Z3 as a viable option, especially if the phone is that susceptible to damage. I might as well have bought an apple product if I knew the glass was that cheap!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Motorola Won't Stand Behind Their Products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My moto z started coming apart after one year and when I contacted Motorola they stated that even though the phone was still under warranty they were going to charge me right at $175 and a $400 refundable deposit to replace it. The phone was junk and Motorola won't stand behind their products. Don't waste your money on a Motorola product!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Screwedbymoto,

      We're sorry to hear about that. Please send us an email at [email protected] and we'll further assist from there. -Venice MotorolaMobility

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