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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 4 reviews

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75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 5 out of 5 stars

    Motorola One 5g Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Motorola phone within the last year. Nothing wrong with the Motorola G7 I had. I bought this one because I have AT&T and they are 5g and I wanted a phone that supports that. Love this phone. I wou recommend it everyone I know.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know i did not purchase like 1000 bucks phone, the packaging for this phone made me to think if i were open up 100 buck phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely fragile screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A week after I purchased the phone, I dropped it and the screen shattered. It wasn't a long drop. I would have thought that screens would have been more durable than this. I love my phone but I'm heartbroken it broke.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for reaching out and for sharing your feedback on our product, TCBB. Sorry to hear that your phone screen is broken. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/mcp/service. If you have questions write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Perfect phone for any age.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for any age. Easy to use, easy to navigate.

    I would recommend this to a friend
  • Customer reviews from motorola.com

    User rating, 4.3 out of 5 stars with 236 reviews on motorola.com.

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  • Customer reviews from ATT.com

    User rating, 4.4 out of 5 stars with 92 reviews on ATT.com.

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