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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4 out of 5 stars with 131 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers love the Motorola One for its long battery life, affordable price, and dual SIM capabilities. They appreciate its user-friendly interface and stylish design. However, some users have expressed concerns about the camera quality, overall performance, and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 131 reviews
  • Rated 5 out of 5 stars

    Good phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    64GB phone -unlocked, different colors to choose from and a reasonable price. What else can I ask for,, a trip to Jamaica....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reception in this area isn't great (assuming it's because it's not a carrier specific phone on the AT&T network), otherwise it's a good Android phone. The bloat free Android One operating system was the key draw to this phone, and that part I really liked. I hope to see it make more of an appearance in the phone market.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Anon,

      We appreciate your feedback and we'll pass it on to our team. This phone is GSM Unlocked for At&t and T-Mobile. It is best for you to contact your carrier to check about your reception.

      In case you need help, Please email us at [email protected] to further assist you.
      - Frank MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a broken phone and saw the price on this phone and I had to try it. Not bad but will breake easily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for beginners!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good! Love the quality and the design. I like that the phone comes with a clear phone case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shaooowww

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone for on a budget mfs it works well for me still got it on me now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reception Problems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really wonderful, no frills phone with a beautiful, minimal design outside and in. The reception is terrible. I exchanged my first one for another, and the problems continue. I used it on AT & T. Not sure if it's the network, or a bad lot of antennas.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid range device at a fraction of the price. I love Motorola's devices.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to having a pin every time I use it. Easy to use. Comes with a case, which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Dual sim

    Rated 5 out of 5 stars

    Great gift for upgraded phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubs loves his new phone i got him for his birthday the dual simcard feature is a major plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good low-cost cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good size display, decent processor speed and the phone audio is very clear. It also fits in a shirt pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge improvement for Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this phone from my Motorola G6+ and I am very satisfied with this phones performance. This phone already takes better pictures, runs smoother and is capable of running just about every app and game I've thrown at it. The inclusion of a case and screen protector with this phone are awesome, especially because at this point the only place I've found actual cases for this phone is Amazon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buttery smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As close to stock android as you can get without paying a pixel price for the price every box was checked off

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the Moto Z3 Play (a much better phone) Thinking that this phone was better. It's a solid phone, it really is. But stepping down it feels like I cheated myself.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jarrod, I'm more than glad to assist. Can you tell me more about your concern? Having a little more information about the situation will help us to evaluate and get the issue sorted faster. Please email us at [email protected] for us to further assist you. We'll surely help you from there. - Mike MotorolaMobility

  • Pros mentioned:
    Dual sim

    Rated 3 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent phone, love the dual sim feature, overall decent phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pictures colors are off

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is easy to navigate, noticed that when taking pictures with the camera, the colors are off. For example the skin tone and taking a picture of a peach shirt, the shirt looks more pink than peach. Would also like if had pulse notification light for messages and missed calls.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Motorolafan321,

      Thanks for reaching out. This should not happen. We would like to help you resolve this concern. Please email us at [email protected] to further assist you.
      - Frank MotorolaMobility

  • Pros mentioned:
    Dual sim

    Rated 5 out of 5 stars

    Good for dual Sims

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for people who are using dual SIM at great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It is just what we were looking for without going to at&t.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Android Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola never dissapoints, great Android phone at a very good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value phone for the money spent. would definitely recommend .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new Moto One phone. Has everything I am looking for.

    I would recommend this to a friend
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