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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4 out of 5 stars with 131 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers love the Motorola One for its long battery life, affordable price, and dual SIM capabilities. They appreciate its user-friendly interface and stylish design. However, some users have expressed concerns about the camera quality, overall performance, and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 131 reviews
  • Rated 4 out of 5 stars

    Good phone for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iteme will look at getting a newer one in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, inexpensive. Runs Android one, so no bloatware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Got update to Android 9. Runs well on simple mobile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for kids. Perfect! Good price point would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not work whit Att i do not whi, but is a nice phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean Android interface.. pretty good device actually

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic Android phone. Reasonable price. Good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, no Verizon support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Android pie is really smooth and responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good cellphone, very nice pics and design....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite phone to date!! I haven't had a new phone since probably 2014, so i knew I was in the market for one. I found this online and did my research. After buying it, I couldn't be happier! Also the checkout process at best buy was really smooth and easy as well.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Not a reliable product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs are ok, but the phone is just not reliable. It stopped working in less than a year.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KeithL, Thanks for having one of our phones. We'd like to know more details. Write us an email at [email protected]. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola One is a super value deal. Great camera, decent storage, dual SIM's, great battery life, couldn't have asked for more. Super value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box always excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a steel. Open box excellent condition. You can't beat best buy open box items. They are like new. Very good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone and smooth operating system. Using it for business but tempted to buy one myself to have a nice, inexpensive android phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already liking moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    motorola had definitely improved in the last 4 years. There are lot of new things to look forward to ! Definitely better than IPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessssaaaaaahhhh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a sleek little stylish wanna be looking iphone phone UGH. The person i bought it for didnt take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handsome sexy phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the appearance of the phone. Haven't used yet save it until next year to switch my Nokia 6.1 to this new Motorola one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great phone bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone instead of paying a furtune of $ For a phone through Verizon. When I was shopping around I wanted to make sure activation to an already established line wouldn’t be an issue and was told I would have no issues activating this phone with Verizon. After hours on the phone with Verizon’s customer service and tech team, after many failed attempts to get phone to work (could get internet service to work, just no phone calls or texts) they told me it’s not a compatible phone for Verizon’s mobile service and that Best Buy has the list of what unlocked phones are compatible with each service provider. If you guessed the AndroidOne wasnt on Verizon’s list, you would be correct! Just about every other Motorola phone is on the list but that’s besides the point, this phone doesn’t work with Verizon and from all the digging around I’ve done in disbelief, I believe this awesome phone will work with T mobile or AT&T. Will be returning the phone just wish I could return my hours of lost time and frustration arguing with Verizon since I was told by Best Buy associate it would work!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    64 memory and takes an sd card.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones today need a minimum 64 storage to stay fast and this runs the newest Android 9.0. Best phone I purchased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOTOROLA ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS AN AWESOME PHONE!!!!!!!!!!!!!!!! IF YOU;RE LOOKING FOR A GREAT PHONE, THIS IS THE ONE TO BUY!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
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