Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$295.99
Save $704
Comp. Value: $999.99

Customer reviews

Rating 4.5 out of 5 stars with 770 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the alright overall performance and good camera quality of the razr+ 2023 256GB (Unlocked). Its portability, impressive battery life, and big screen size are also appreciated. Some customers have mentioned concerns about the phone's crease and overheating. The design and snappy processor speed have also been positively noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 770 reviews
  • Rated 4 out of 5 stars

    My connection to my new phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial reaction has yet to make a firm conclusion as to its intended possibilities. I’ve been provided lots of positive feedback of the phone from others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for 2 years, so far so good! Don't download so many apps tho, maybe it's on my end but it does become laggy and freezes up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Aliyah, Thank you for sticking with your phone for 2 years, and we're glad to hear it's still going strong overall! We appreciate your feedback about performance. You're right that having too many apps or limited storage can sometimes affect speed. We recommend clearing up space and restarting the phone regularly to help keep things running smoothly. If the concern continues, please do not hesitate to email [email protected], and we'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like old school

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted with this cell phone. 10/10........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased two of the phones for us me and him and they work awesome we just love them we had no problems with him right now thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T-Mobile flip phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a flip unlock phone. I like the pho r

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I also have the 2020 version and that is a great phone but this one is just a little bit better than the previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone, great experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great experience. Super convenient warranty claim process as well after I dropped and broke it, protection plan saved my life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola razor Plus

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried it in the z flip 5 for this device this device is 10 times better than the Samsung z flip 5 The display on the z flip 5 is trash

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flip-tastic!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone all around only complaint is the only available case for this phone is transparent. Other than that I love this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️ Razr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Razr! I held off until the 4gen when the price finally came down a bit and durability was acceptable. Now I'm on the 2024 and couldn't be happier!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Whisperingintothevoid, Thank you for being such a dedicated Razr fan! We’re thrilled to hear that the 4th Gen and now the 2024 model have met your expectations for both price and durability. It’s great to know you’re loving your device! We appreciate you choosing Motorola and hope your Razr continues to bring you great satisfaction. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Compact phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Folding Phone with average memory. Good Battery life. Check specifics online and Youtube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola 2023

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone very well done good quality pictures over all I love the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. The transfer process from my old Motorola to this new one, not so much. Because I'm apparently one of the six or seven people in the U.S. with Motorola phones, Motorola didn't see fit to retain its transfer app for the BestBuy folks to use. So, they had to putz around with other apps, none of which worked, taking 2 hours and finally just refunding me the fee I paid for the data transfer. But I love the phone. We'll see how well the screen holds up being folded and unfolded over time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Razr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I have had the phone for a week and am very satisfied so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES to Razr+2023

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was willing to change OS to use this device, so far so good, and easy enough transition. Great form factor.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. So much better then the phone I was using. Fun camera to use . Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Prefect phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size convenient small easy to handle would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Flip phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last flip phone was a star tec. Love having that feature again. Texting from the external screen is a time saver

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    UNHAPPY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to figure out and use features. I question whether it is anew, used or refurbished phone, but the description when I purchased it, didn't indicate this & I presumed it was new. Now I wonder because I am unable ti update it in System updates it tells me it hasn't been updated for 13 months and the update field is grayed out and nothing happens when I click on it. The message in the grayed out fiels says updating is paused and it's waiting for wi-fi to resume background download and installaton. The chat feature on the website is Not helpful and the update includes Android security pache thru September 1, 2024! The employees at the Tukwila store are rude, namely Steven, a young boy, and curtis, seemingly not enthusiatic about helping, and want me to go to Geek, which I don't want the service and didn't purchase it. I will be returning & exchanging this phone likely.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoyceR, We’re sorry to hear about your experience and understand your concerns. Based on what you’ve described, the update behavior you’re seeing may be related to how the phone was set up or the source of purchase. Since you mentioned that you plan to return or exchange the phone, we recommend following up directly with the retailer, as they will be in the best position to confirm whether the device is new and assist with an exchange. If you’d like, you can also share more details with us at [email protected], and we will be glad to review the update concern with you. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    smartest folding phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is a gem. brought me back in 2004. slim enough and faster. they just need to improve the battery life

    I would recommend this to a friend
Sponsored