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Customer Ratings & Reviews

$379.99
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The comparable value is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 433 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 433 reviews
  • Rated 5 out of 5 stars

    love the big screen and app on the front

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my 2023 with this 2024 and the change is well worth it. The front screen can do my music and messages plus so much more

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Watson, Thank you for sharing your experience! We’re thrilled to hear that upgrading from your 2023 model to the Motorola device 2024 has been worth it. It’s great to know the front screen features like music and message access are enhancing your daily use and making the device even more convenient! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Flip phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome flip phone yesss loooordddyyy!!!! Great get you one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razr 24

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the price fast and good storage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great model, wonderful features, camera has great features as well and phone tips are great

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LarhondaB, We're so happy to hear you're enjoying the features of your Motorola phone, especially the camera and helpful tips. It’s great to know the device is making a positive impression. We appreciate your support, and thank you for being part of the Motorola family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works very good is easy to see up, friendly to navigate, no heavy, also the screen is bright and the Bluetooth and others facilities can be set up easy. Recomendabe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance on this phone and so far I really like it. Camera and screen are much nicer than my old phone.Time will tell on durability but till then I am really enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughters phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is very happy with her new phone. And it is good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto razr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love the product,and pocket friendly,ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razr Flip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razr Flip is a cool phone. The features you can use on the outside screen is awesome. The fact that it's compact makes less room in my bag and my pocket.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with Phone Screen Damage within 10d

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone screen cracked within just 10 days of usage. I heard a small explosion/cracking sound when I closed the phone after texting, and lines appeared on the screen. Upon opening and closing the phone again, half of the screen turned black. I initially contacted Best Buy regarding the cracking sound and was advised to bring the phone in for a return since it was within the 15-day return window. However, they later determined that the screen was damaged and refused to accept the return, directing me to contact the manufacturer instead. Unfortunately, Motorola's standard warranty does not cover screen damage under any circumstances. I had really loved this phone and handled it with utmost care while waiting for the phone case to arrive. I did not drop the phone or subject it to any impact that could have caused the damage. There are no other physical damages to the phone besides the screen, leaving me puzzled about how this occurred. This has been an incredibly disappointing experience, resulting in a significant financial loss for a phone I used for less than 10 days. Although I have purchased numerous products from Best Buy before, this incident has compelled me to write my first review. I feel extremely let down by both Motorola and Best Buy. Future buyers should be aware that purchasing this product comes with inherent risks.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are sorry to hear about your experience, Sakiso. This situation sounds frustrating, especially given the care you took with your phone and the short time you were able to use it. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. If you have questions write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Im very happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fhone ist beautiful i love it so i recommend for every oen

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ClaudioG, Thank you for your kind feedback! We’re so happy to hear that you love how beautiful your Motorola phone is and that it has made such a great impression on you. Your recommendation means a lot to us, and we truly appreciate you choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go get your phone laptop etc in best buy for a chip price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WistervensP, Thank you for your feedback. We’re glad to hear you had a positive experience and found good value at Best Buy. We appreciate you sharing your recommendation. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Great phone screen issue after several months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, only problem is the factory screen protector split/lifted

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ChristopherB, Thank you for your feedback. We’re glad to hear your phone is working well overall. Regarding the factory screen protector splitting or lifting, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com, and we'll assist you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my mom for Christmas She loves it she’s not a big tech person and usually doesn’t like change but she loves this phone and it’s big screen Overall great purchase for my mom

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing Motorola for your mom's Christmas gift, Desmond. We're delighted to hear that she loves her new phone, especially the big screen. It's wonderful to know that the phone is user-friendly for her, making the transition smooth and enjoyable.
      If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best parchase ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ítem with a perfect price. I love it! I don’t have doubts about what I got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Migration to a New Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Migration from my old phone was seamless. Performance is snappy and ready, opened or closed. After a week with it, I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. The mailing was fast and came in perfect condition. I recommend the phone and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than i expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is bright clear and very responsive can't see the crease from the fold, i had the Samsung and i have to say but it's better all around

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your fantastic feedback, Jayhex0440. We're thrilled to hear that the screen is exceeding your expectations and that the phone is performing better than your previous phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola> Galaxy flip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly went from Flip 4 to this phone. Alot of it is the same but smoother transition and no crease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes some getting used to, but then you don't wanna go back to non flipping phones

    I would recommend this to a friend