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Customer Ratings & Reviews

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Comp. Value: $699.99

Customer reviews

Rating 4.5 out of 5 stars with 387 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 387 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is much faster then my old phones. Only thing, does not have a micro SD slot. Amazing phone otherwise

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your valuable feedback, EricH. We’re glad to hear you’re enjoying the speed and overall performance of your new phone. We also appreciate your input regarding the microSD slot. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Cool phone but it could be better.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for two months. At first, I loved it. I wanted one since they came out. The issues I've experienced with it are more inconvenience than anything else, but I dont think they should be present two months into ownership and use. The earpiece buzzes during calls, the cameras rattle a bit when the phone is shaken (flashlight feature), and the screen protector that is preinstalled and mandatory for warranty has started to separate from the screen.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chevyguy1191, Thank you for sharing your experience with us, and we're sorry to hear about the problems you've been facing. We understand how frustrating it can be to experience these kinds of problems after a couple of months of use. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My new phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone it's amazing I love the outside screen and the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Razr 2024

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far except the glitch on customizing the lock screen. I love the camera!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MaydelineA, We're so glad to hear you're loving your phone and the camera. We're sorry to hear about the lock screen customization glitch. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I got 1 each. She loves it and so do I.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone and amazing features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and amazing features including back screen, AI based editing, amazing pictures and flawless functionality

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Razor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good funtion and good price. and is a good zide to carry have confort spaces.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts, Ramon. We're happy to hear you're enjoying the functionality, value, and comfortable size of your device. It's great to know it's been a good fit for your needs. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    razr 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my service said phone has e-sim network lock, last one used regular sim port worked

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelS, We understand your frustration with this situation. Some Motorola devices, including newer models, come with eSIM-only configurations or eSIM network locks, which can prevent activation on certain carriers if the device isn’t unlocked for that network. We recommend reaching out to BestBuy support to further assist you with either returning or refund. -Carlos MotorolaMobility

  • Best Buy Employee

    Rated 4 out of 5 stars

    Great Phone

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great phone and it's battery charges so lightening fast. I love the external display as I use it quite often. I also love the folding feature of the phone as it makes it more comfortable on my pocket. The phone isn't heavy and you will definitely need a case. I purchased one from Amazon as Best Buy didn't have a huge selection of cases. I think it's pretty cool that you can up the RAM with smart RAM feature. It's been my favorite phone is recent years. The display on exterior and interior is really responsive. I also purchased the Geek Squad protection

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your fantastic feedback, Tech214. We're thrilled to hear that you're enjoying the lightning-fast charging, the external display, and the foldable design of your new Motorola phone. It’s great to know that the Smart RAM feature has been a favorite addition for you as well. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola razr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved him. It was a gift for my husband. He grabbed what he expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Folding Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device! Smooth and fast. Ive owned the z flip 3, 4 and 5...this Razr is as enjoyable as them...enjoying my new phone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with great display and Motorolla never disappoints with it's UI. Simple, sleek and elegant. In love with the phone..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi anujak, We appreciate you taking the time to give us very positive feedback and we're happy you love the phone. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient pick up from store and can’t complain about the product I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy to learn many features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the ease of learning the many features on the phone. Small enough to have in my pocket...but can be forgotten wasily when washing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very satisfied.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been great. Like the convience of being able to fold and it fits in a pocket well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Folding cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a cool looking folding cell phone. Easy to carry with excellent usablity.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RichardR, We're delighted to hear that you're enjoying your Motorola Razr. Its compact, foldable design makes it easy to carry, and we're thrilled it's meeting your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Razr 24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love it. I would definitely purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great price. Got in on sale, totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good!!! my wife love it!!! elegant, discreet and very functional. She is very happy with her cell phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dads christmas gift and affordable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my dad!! Easy to switch over at att!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Maritza, Thank you for your feedback! We’re happy to hear the phone was a great gift for your dad and that switching over at AT&T was easy. We appreciate you choosing Motorola! You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en -Carlos MotorolaMobility

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