Customer Ratings & Reviews
- Model:
- PB2J0002US
- SKU:
- 6583829
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the razr+ 2024 256GB's screen size, camera quality, battery life, and performance. Many appreciate its design and ease of use, along with the ample storage. However, some concerns have been raised regarding the hinge's durability. The phone's functionality and aesthetics are frequently praised, but users should be aware of potential issues with the folding mechanism.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Excellent flip phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its one of the best Android phone i owned in recent years.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your fantastic feedback, MunnaPrawin. We're thrilled to hear that this is one of the best Android phones you've owned in recent years. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
A flip phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New kind of flip phone. Either you accept it or get use to the flip screen. It's not as bad as people said it is.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SenC, Thank you for sharing your honest feedback! We're glad to hear you're adapting well to the new flip design and enjoying the experience. We’re excited to continue innovating and offering unique devices that fit different lifestyles. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Moto razr+ 2024
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is nice but doesnt come with a charging block
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Juandiaz. We're glad to hear you're enjoying the phone. Regarding the charging block, to reduce electronic waste and minimize environmental impact. We appreciate your understanding and your support in creating a more sustainable future. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Overall performance
Excellent phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, very fast and easy to manage. I recommend it with great confidence!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your kind words, EmigdioC. We’re thrilled to hear that you found the process fast and easy to manage. Your recommendation means a lot to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Great phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone with no complaints. I didn't pay attention to the hinge factor when I chose this phone as my jobs in the oil field and this phone gets quite dirty but it's still holding up 3 months after purchase!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JacobR, We're so glad to hear your phone is holding up strong, even in tough conditions. Thank you for sharing your experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
It’s fine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried this and the base model and am honestly going back to the base model because I think the colors are more fun and it is cuter.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SelenaG, Thanks for sharing your thoughts with us! We’re glad you had the chance to try both models and find the one that best fits your style. It’s great to hear you enjoy the fun colors of the base model. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Overall performance
Motorola Razr+
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is probably the best when it comes to flip smart phones.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Wow, we are happy to hear that you find our Motorola Razr Plus 2024 as the best device. We appreciate your thoughts and feedback. If you need our assistance, please do not hesitate to contact us. Please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. - Aria
- Pros mentioned:Overall performance
Best phone ever !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone, I switched from iphone to android. I love it !
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your feedback, Excellent. We’re thrilled to hear you’re enjoying your phone. If in case you need help, kindly visit our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
The best flip phone around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone. It's gorgeous and catches everyone's eye.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BuckyLasek, We’re thrilled to hear that you’re loving the design and that it’s turning heads. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Camera quality
razor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.light weight and easy to use great pictures good memory
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Grayson, We're thrilled to hear that you're enjoying the lightweight design, ease of use, and excellent picture quality of your device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Good enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is fine but I am use to picking up my phone readily avaliable without flipping too much.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate your feedback, Abimisola. It can take some time to adjust to a flip phone, but we’re glad to hear everything else is working well for you. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Loved it my Moto!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. Very nice compared so Samsung Galaxy Flip 6.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us, FasiuddinM. We are pleased to have you as a part of the Motorola family. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Moto Razor 2024 pink.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent!!!!, Tony , allá you nerd Is there!!!. Excelente color. Un really very happy!!!!. The only thing I would hace liked to purchase Is the case. Best buy didnt provide the case. Thats it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi InesG, We're so happy to hear you're loving your new phone! It sounds like you're enjoying the color and overall experience. We’re sorry to hear the case wasn’t available at Best Buy. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Overall performance
Best Buy Workers Suck. Products Good.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone works just as normal but it was a trade in/warranty exchange and the workers at Best Buy didn’t do the data transfer correctly. Then I had to call my own phone company for help and was told I needed my original phone to finish the transfer but Best Buy workers said I couldn’t have it outside the store. Then when asked for the $40 refund for “transferring date” which I’ve done many times before, the worker said they can’t.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MoniqueG, We’re sorry to hear about the frustration you experienced during your trade-in and data transfer process at Best Buy. That doesn’t reflect the kind of experience we’d hope for any customer, especially during a warranty exchange. While we’re glad your Motorola phone is working as expected, it’s understandably disappointing when store support falls short, especially when it affects something as important as your data. Since the data transfer service and refund are handled directly by Best Buy, we recommend reaching out to their store management or customer care team to share your concerns and seek a resolution. We appreciate you choosing Motorola, and if there’s anything we can do on our end regarding your phone, we're here for you. -Mitch
RZR plus
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style of the phone and the camera features are amazing. The flip is very convenient slips perfect into your pocket won't even notice it is there.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, UrsulaI. We're glad that you are enjoying your phone, especially with its design, camera features, and the convenience it gives when putting it in your pocket. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en -Carlos
Professional and Prompt Customer Service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone fell and broke. I went to the Millennium store and it took, 15 minutes and out! Great Service!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience! We're sorry to hear about the accident, but we're glad the team at the Millennium store was able to assist you quickly and efficiently. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en -Carlos
hinge is not good and snags screen
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hinge broke after 5 months i sent it in and Motorola said it had been dropped and it was not. The hinge is plastic and when it broke it snags the screen and pulls it apart. then they said i had to pay them $800 to replace the screen.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JosephC, We’re sorry to hear about your experience with the hinge. If you decide to send the device for repair with a fee, please don’t hesitate to email us at [email protected] for guidance, or you can submit your device for repair directly here: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. Thank you for your understanding. -Mitch
Motorola razor+, green
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone has been great, but only a few weeks out and the screen has damage. It was a line down the screen at first, now the entire upper screen is black. Luckily I purchased a service plan so the Geek squad can check it out and either fix or replace.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DeborahC, We're sorry to hear about the screen problem you're experiencing. We're glad to know you have a service plan in place with Geek Squad and hope they’re able to resolve it quickly for you. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Very good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good small phone clips and I really enjoy it right now
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Glad to hear you're enjoying your phone! Hope it continues to serve you well! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en -Carlos
Not much upgrades over razr 24
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as it was too similar to the razr 24 and didnt feel like an upgrade.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AnnetteS, Thank you for sharing your thoughts. We understand how important it is to feel a meaningful upgrade with each new device. We appreciate your feedback about the similarities between the Razr 2024 and the latest model. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch
