Customer Ratings & Reviews
- Model:
- PB2J0002US
- SKU:
- 6583829
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the razr+ 2024 256GB's screen size, camera quality, battery life, and performance. Many appreciate its design and ease of use, along with the ample storage. However, some concerns have been raised regarding the hinge's durability. The phone's functionality and aesthetics are frequently praised, but users should be aware of potential issues with the folding mechanism.
This summary was generated by AI based on customer reviews.
No issues with T-Mobile Service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone works well with the T-Mobile network. I only bought it as the iPhone I had was not working well with the network in certain areas. Assumed it was a phone issue and purchased this phone. It works in those areas. No complaints.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JINL, We're delighted to hear that your Motorola phone is working well with the T-Mobile network and meeting your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Motorola razor+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the options that can be used on front when folded, as well access with phone is open.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DeborahC, We're glad to hear you love the flexible options on the front display when the phone is folded, as well as the seamless access when it’s open. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
A Great Choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything that I hoped the 2024 Razr+ would be came true. The hardware is much improved in quality and the software works seamlessly. The price is also very reasonable in comparison to the competition.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Exhaloprez, Thank you for your wonderful feedback! We're delighted to hear that the 2024 Razr+ has exceeded your expectations in both hardware and software. It's great to know that you find the price competitive as well. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
The FLIP side is covered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to operate my phone when it's open or closed
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, we're so glad to hear that you're loving the flexibility of using your phone both open and closed! That seamless experience is one of the key advantages of our foldable and flip designs, and we’re happy it’s making a difference in your day-to-day use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en -Carlos
- Pros mentioned:Camera quality
Reconsider it repair is inevitable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I wish I didn't get a flip phone... It's been problems left and right. Best thing about this phone is the camera!!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KristianH, We're sorry to hear about your experience and the problems you've encountered with your phone. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. -Mitch
Rzr rocks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone out there for daily use!! Would definitely buy one for all the family. !!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for the awesome review, FernandoS. We're thrilled to hear that the phone is working great for your daily use and that you'd consider getting one for the whole family! Your support means the world to us, and we’re so glad to be part of your mobile experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Very pretty phone, i like the folds though.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy foldable and flippable phones but this one just wasnt working out for me and i was too set on the fold phones. Alsp when it was closed and you shake the light on, holding the phone like normal will turn off the light when you inevitably touch the fingerprint reader and it turns off your flashlight.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts with us, Undednubz. We’re glad to hear that you like the design and folds of the phone. We understand that foldable and flippable phones are a personal preference, and we’re sorry to hear that this one didn’t quite work out for you. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at [email protected] to further assist you. -Mitch
Very fun phone! Conversation starter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made phone. Super fun to use. Easy to get the hang of the outer display.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your fantastic review, Jones. We're thrilled to hear you're enjoying your phone and that it's a great conversation starter. We're glad you're finding the outer display easy to use too. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, love the way it looks, the quality and how fast it is compared to other smart phones
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your great feedback, FrancoP. We’re so happy to hear you love the look, quality, and speed of your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Razor for life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The razor is an awesome phone. Has a lot of features and all.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We love your enthusiasm, StevenS. We're so glad you're enjoying all its features. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Motorola razr plus 2024
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I BOUGHT THIS PHONE METRO COULDN'T PROGRAM IT BECAUSE THE SIM AND E SIM WOULD NOT WORK THEY TOOK 800.00 WHEN RETURN AND CHARGE 45.00 RESTOCKING FEE TO ME WHENEVER YOU RETURN SOMETHING THAT DON'T WORK THEY SHOULD RETURN IT ALL YOUR MONEY TO ME THAT'S A SCAM
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Dennis, We’re sorry to hear about the difficulties you’ve experienced with your phone and the activation process. We understand how frustrating this situation must be. We recommend contacting Best Buy directly regarding the restocking fee and refund concerns, as they manage returns and store policies. -Mitch
Avoid unless usage is limited
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is easily the worst device I’ve ever used. The phone is incredibly slow, and as someone who frequently does video calls, it’s frustrating the app lags so much that multitasking becomes nearly impossible. If this were a $200 phone, maybe it would be understandable, but at its current price point, it’s just not acceptable. The one redeeming quality is its appearance it looks sleek and premium. But honestly, it’s like a fancy-looking car with a terrible engine that constantly needs fixing. No matter what you see on YouTube or other online reviews, don’t fall for the hype. Avoid this phone at all costs unless your usage is limited to voice calls and very basic tasks. In that case, it might work for you.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Winter, We’re sorry to hear about the experience you’ve had with your device. We understand how important smooth performance is, especially for video calls and multitasking, and we appreciate your honest feedback. We’d like to help address these problems and see if there are any solutions or updates that could improve your phone’s responsiveness. Could you please reach out to [email protected] with more details? We want to make sure you get the best possible experience. -Mitch
The phone is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The seal on the box was broken, which means the box was open. The phone itself is awesome.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Liss08, We’re glad to hear that you’re happy with the phone itself. We apologize for the concern with the box seal, as that’s not the experience we aim to provide. We appreciate you bringing it to our attention, and we’ll make sure to pass it along. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Disappointment
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is cool but very fragile, would not recommend to anyone who works construction.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, MichaelR. We're sorry to hear that you’re disappointed with the durability of the phone. We understand how important it is for a phone to withstand tough environments, especially in industries like construction. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch
My review for this phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it..best buy waco is the best ..fast transaction as always
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your wonderful feedback, MaryannS. We’re thrilled to hear that you love your phone and had such a great experience with Best Buy Waco. Fast and smooth transactions make the experience even better! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Motorola razr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought I would adapt to a fold phone so seamlessly.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, KimH. We're so glad to hear that adapting to a foldable phone has been a seamless experience for you. The Motorola foldable devices are designed to combine innovation with ease of use, and it’s great to know it’s meeting your expectations. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Flip for this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so far - having to learn how to take advantage of all the features
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello there, Boanoche! Glad to hear you're enjoying it. It can definitely take some time to explore all the features, but once you get the hang of them, you'll be set. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Elle
Excellent option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an amazing cellphone, pretty solid and the screen resolution is way better than I anticipate
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for the positive feedback, AaronF. We’re thrilled to hear that you’re impressed with the solid build and screen resolution of your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Nice but glitches
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the look and feel of this phone but it was very glitchy.Nice looking phone but glitchy.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi FredrickP, We’re glad to hear that you like the design and feel of your phone, but we’re sorry to learn that you’ve experienced glitches. This isn’t the experience we want for our customers. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch
Rebooting Issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone with so much expectations but is not just working well. It keep restarting and rebooting itself. Not a good one and bestbuy refused to do anything instead I was referred to Motorola.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about your experience. Frequent restarts and reboots are not expected behavior, and we understand how frustrating this must be. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos
