Customer Ratings & Reviews
See more imagesMotorola - razr ultra 2025 512GB (Unlocked) - PANTONE Scarab
- Model:
- PB770019US
- SKU:
- 6625234
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Moto Razr Rocks!
LarryRab Posted
This is a great phone! Great features and performance. Faster than the Pixel, but the camera is not quite as good.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi LarryRab, Thank you for your review! We’re glad to hear you’re enjoying the performance and features of your Moto Razr. We appreciate your feedback on the camera, and we’ll keep it in mind as we continue to improve our devices. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 4 out of 5 stars
Just about perfect
YukiF Posted
I got this phone as a birthday present for myself, and I've been loving it ever since! The battery life is so good for a flip phone that I haven't had to worry about charging it throughout the day, and the external screen makes using the phone a breeze when it's closed. Not to mention the nice, smooth, 165hz displays on both the inside and outside. The camera also takes incredibly good photos for the hardware it's packing, although the processing could use some work. But that's not something I've been worried about since I've started using it. My only complaint with it is the durability concerns, but that's to be expected with any flip or fold style phones. All in all, I highly recommend the Razr Ultra over any currently available flip style phones!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi YukiF, Thank you for sharing your positive experience with the Razr Ultra. We're glad to hear that the battery life, external screen, and display quality are meeting your expectations. It's great to know you’re satisfied with the camera performance as well. We appreciate your understanding regarding durability concerns, which is an important consideration for foldable devices. Your recommendation means a lot. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos
- Rated 5 out of 5 stars
Worth the investment? Yes
Luis Posted
[Employee of bestbuy] Great phone! Interior and exterior screens work great! I'm able to do so much with the exterior screen. It's processing speed is really fast. The camera's, 50MP on all 3 cameras are all high quality! And the sound it makes when you close the phone? *Chef's kiss*
I would recommend this to a friendThis review is from Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Rio Red
Brand response from Motorola Customer Care
Posted
Hi Luis, Thank you for sharing such a detailed and enthusiastic review! We’re thrilled to hear that you’re enjoying both the interior and exterior screens, the fast processing speed, the high-quality 50MP cameras, and even the satisfying sound when closing your phone. It’s wonderful to know your device is enhancing your daily experience so much! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos
- Rated 4 out of 5 stars
Easy to love flip phone.
StephyVW Posted
fast processing, light and easy to handle once you get used to the flipping and closed phone front screen. Front screen gets blocked by cameras when browsing web or using apps, but you can flip it upside down.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Thank you for taking the time to share such detailed feedback, StephyVW. We’re glad to hear you’re enjoying the fast performance and lightweight design, and that it becomes easy to use once you’re familiar with the flip and front display. We also appreciate you pointing out how you’ve adapted to the front screen layout. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
New Phone
JuanG Posted
This phone has worked great so far. Easy to use, sturdy, great screen and camera. The camera is really clear.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi JuanG, Thank you for your feedback! We're glad to hear your phone has been working great for you. It’s awesome to know you're enjoying the easy-to-use interface, sturdy design, and especially the clear camera and great screen. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos
- Rated 5 out of 5 stars
A great folding phone!
Cyberdud Posted
An easy to use flip phone with top notch specs, takes wonderful pictures, comes with a lot of A.I. features. super light in the pocket.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Thank you for the amazing feedback, Cyberdud. We're thrilled to hear you're enjoying the ease of use, powerful specs, and smart AI features of your foldable phone. It’s great to know it fits so comfortably in your pocket too. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en . -Mitch
- Rated 4 out of 5 stars
A Well-Made Novelty
Brandon Posted
This phone is quite expensive for what it is. A folding screen is incredible technology, and that feeling is nostalgic yet futuristic at the same time. If you want to experience the magic of the early days of smartphones, you will get that feeling here. Quickly, however, that magic fades, and it becomes more of a nuisance than anything. There really is no significant benefit to having a flipping phone, the aspect ratios don't improve your viewing experience, and you have to be incredibly mindful of damage to the softer screen and delicate hinge. On a folding phone, it's worth dealing with those gripes - on this particular flip phone, it never feels worth it. If you're into technology, it's a great collectors item. If you're looking for a main phone, this one is novelty that comes at a steep price. I'd recommend going for a lower-end model Razr, or a flagship Samsung at this price point. At the end of the day, if your mind is set here, the phone itself is solid, can be fun, and eye-catching in public.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi Brandon, Thank you for sharing such a detailed review. We’re glad to hear you appreciate the innovative folding design and the unique experience it brings. We also understand your points about the handling and care required for the screen and hinge. Feedback like yours helps us continue improving our products. It’s great to know you found the phone solid, fun, and eye-catching, and we truly appreciate your thoughtful insights and perspective. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
Get it!
Josh Posted
The phone is amazing. The screens are bright and brilliant. The phone is fast and responsive. The back layer feels amazing to hold (wood). It's such an amazing phone even though it's expensive. The free case best buy offers makes it sting less though.
I would recommend this to a friendThis review is from Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Mountain Trail
Brand response from Motorola Customer Care
Posted
Thank you so much for your fantastic feedback, Josh. We’re thrilled to hear that you’re enjoying the bright, brilliant screens and the fast, responsive performance of your phone. The wood back layer is a unique touch, and we’re glad it feels great in your hand. We understand that premium phones are an investment, so it’s awesome that the free case from Best Buy helps make it a little easier to enjoy. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
Completely blew my expectations out of the water.
JonathanM Posted
My past 5 phones have exclusively been Google phones- they've been clean, wonderful performance - so color me surprised when I saw this thing and it blew my expectations out of the water. - The interface was familiar and easy to use - Doesn't feel bloated with software that i need to clean up - Took minutes to set up and get going. - Really SOLID construction- absolutely feels worth the money, and performance-wise -worth every penny. Honestly, the engineers and software designers who worked on this phone really thought out of the box to deliver a premium, easy-to-use, and genuinely intuitive phone. no more fiddling with my phone for the flashlight- just shake the phone! Easily fits in my pocket- what a godsend this is- I got tired of carrying a brick in my pocket along with my wallet and keys. There are SO many cleverly designed features, and it really shows when you get your hands on it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Thank you for taking the time to share such detailed feedback, JonathanM. We’re delighted to hear that your Motorola experience has exceeded your expectations, especially coming from your previous devices. It’s great to know the setup was smooth, the interface felt familiar, and that you’re enjoying the thoughtful features like the gesture shortcuts and compact design. Your comments about the build quality, performance, and overall usability are exactly what our teams aim to deliver. We truly appreciate your support and are glad the device fits so well into your daily use. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
Motorola Razr ultra 2025.
CarlosMenen Posted
The design is perfect. I like the size when it is in my pocket. The camera works great. The connection to internet is pretty fast and good.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi CarlosMenen, Thank you for sharing your experience! We’re glad to hear you’re enjoying the design, pocket-friendly size, camera quality, and fast internet connection. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos
- Rated 5 out of 5 stars
Fave Phone
RemeLew Posted
My husband loves this phone. Its compact ans.big atbthe same time. He especially loves the camera feature when the phone is folded shut ans the camcorder feature.
I would recommend this to a friendThis review is from Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Mountain Trail
Brand response from Motorola Customer Care
Posted
Thank you for sharing such a wonderful experience, RemeLew. We’re happy to hear your husband loves the phone and enjoys its compact yet spacious design. It’s great to know the folded camera features and camcorder mode have been favorites. We appreciate you choosing Motorola and taking the time to leave your feedback. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 3 out of 5 stars
Fun phone, but build quality issues hold it back.
AnthonyE Posted
The Moto Razr Ultra is a fine phone. Not amazing, not bad. Just fine. The first unit I bought head a whole bunch of dead pixels near the left side of the hinge, not exactly instilling confidence in the product on the whole. Moto thankfully only lightly skins Android, and we have a mostly stock experience here. The apps leave a little to be desired in some cases. Moto AI is awful right now, a hodge-podge of several different AI platforms that is designed to give you the best of each, but winds up a cluttered mess. You're best to just ignore the (non-remappable) AI button and use a single AI like Gemini. The outside screen is fun, and i like that Moto made some thoughtful additions like the little minigames and the fact that you can basically use any app. Some fun folding/outside screen possibilities that will likely end up going nowhere due to lack of dev support. Unfortunately once the novelty wears off we're left with a phone that for all intents and purposes is just okay. That and the display on the inside, like all other folding displays, is more fragile than thin sugar glass. So you will likely be constantly worried about touching it too much (especially if someone else grabs it, like a friend who wants to play around with it). Avoid this phone at all costs if you have longer fingernails too. You're essentially guaranteed to scratch the [out of the box screen-protected-] display. The positives just manage to outweigh the negatives, and if you're up for living on the bleeding edge then you might enjoy this product. I returned it due to the high price and constant fear that i would scratch or mess up the internal display, and also because the dead pixels on the first unit didnt instill confidence in the overall build quality.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi AnthonyE, Thank you for taking the time to share your detailed experience. We appreciate your honest feedback and we're sorry to hear that the phone did not fully meet your expectations. We understand how concerns about build quality, especially with dead pixels and display fragility impact your confidence in the product. We’re glad to hear you enjoyed some aspects of the phone, such as the clean Android experience, the flexibility of the external display, and the unique form factor. At the same time, we recognize your concerns regarding the durability of the folding screen, Moto AI integration, and overall value. Your feedback is important to us, as it helps guide improvements in both our hardware and software. We're committed to learning from customer experiences like yours to continue refining our products. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
Great flip phone
Operafan Posted
Exactly what we were looking for in a compact, responsive phone that allows calls without even opening the phone, has excellent audio quality and takes great photos. Not inexpensive, but we've become disillusioned with other brands we used to favor.
I would recommend this to a friendThis review is from Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Mountain Trail
Brand response from Motorola Customer Care
Posted
Hi Operafan, Thank you for the wonderful review! We're thrilled to hear the phone delivered exactly what you were looking for especially its compact design, audio quality, and camera performance. We appreciate your trust in Motorola, and we’re honored to be your choice after exploring other brands. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 5 out of 5 stars
Excited on my new Flip phone.
HeavyMetal Posted
Love it, highly recommended. I’m very very picky, the quality is excellent, ease of use having display on outside that’s as great as it opened up. Outstanding.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi HeavyMetal, Thank you so much for your wonderful feedback! We’re thrilled to hear that our device meets your high standards with excellent quality, ease of use, and the impressive external display. Your recommendation means a lot to us, and we’re delighted the phone is exceeding your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos
- Rated 5 out of 5 stars
The Razor's Revenge!
dano Posted
As a only Android user, I've come back to my first love! Yes, my first cell phone was the original Motorola Razor 3g back in 2004! As far as this new line of new generation Razrs, I purposely waited till they got it right. And boy, did they! All the features, the screen on the outside and the versatility with super fast performance! Can't go wrong with this new Motorola masterpiece! Now, a new generation can enjoy the Razr!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi dano, thank you for your feedback. Welcome back to the family! Reading this absolutely made our day here at Motorola. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos
- Rated 5 out of 5 stars
Awesome Phone. Foldable with Little Compromise
Aetherdale Posted
Honestly, such an understated phone. Chose it over the Galaxy Flip 7 despite having used Samsung devices for nearly a decade, and I cannot stress how great it is. Phenomenal battery life, great UI. The camera is definitely lacking, and I know I only get 3 years of software updates (seriously Motorola, you can do better). One day ill probably go back to Samsung because of their ecosystem but for now, this is clearly the best clamshell flip phone on the market and will continue to be for the time being.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi Aetherdale, Thank you for your detailed feedback! We’re glad to hear you’re enjoying the overall experience, especially the battery life, UI, and clamshell design—it’s great to know the phone has stood out even after years of using Samsung devices. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en -Carlos
- Rated 5 out of 5 stars
Zero damage all included.
user326552 Posted
Phone arrived in pristine condition in original box with all contents including screen peels although those were already removed. The battery itself was at 87% charge with 2 charge cycles. Most likely a display unit and it was ordered online.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi user326552! We appreciate you selecting Motorola as your device provider. It’s wonderful to hear that your device arrived in excellent condition. We would love for you to become a part of our official community page at https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Nate
- Rated 3 out of 5 stars
Switching: Samsung Galaxy to Motorola Flip Phone.
AbnrL Posted
I've been using Samsung Galaxy Ultra cell phones for years, so I'm used to Samsung features. I switched to the Motorola because I wanted a flip-phone and the Motorola was about half the cost of the Samsung flip phone. There are some features that I like but mostly I don't care for the Motorola. For one thing, the battery life is very short. Also, there's lots of features and capabilities that appear to be included by software developers just because they are "neat or cool." One of the most annoying features is that the home pages light up when the cell is set aside, like on a table or counter, or just not being used. It's really annoying. I've searched but have found no way to toggle them off. Mostly the Motorola is really annoying, and I regret making the switch from Samsung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi AbnrL, Thanks for your feedback! We’re sorry to hear the Motorola flip phone isn’t meeting your expectations, especially after using Samsung. The short battery life and the home screen lighting up can be frustrating. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
- Rated 5 out of 5 stars
Motorola - razr ultra 2025 512GB
Paul Posted
Verry quick phone, and the battery life is unbelievable long, I make 3 to 5 calls a day and haven't had to recharge it in 8 days with 47 percent battery power left. I have found no flaws in this phone ♡ ʕ•ᴥ•ʔ ♡
I would recommend this to a friendThis review is from Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Mountain Trail
Brand response from Motorola Customer Care
Posted
Hi Paul, Thank you so much for sharing your experience! We’re delighted to hear that you’re enjoying the impressive performance and incredible battery life of your phone. It’s wonderful to know it’s exceeding your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch
- Rated 4 out of 5 stars
Needs a little polishing
CHASE Posted
Let's start with the easy stuff. The Camera, build quality, and overall performance are top notch. Charging speed is like a dream. When it comes to hardware it blows the Samsung equivalents out of the water. But that's just hardware. The software leaves a lot to be desired. Primarily that my Razr would crash every night without fail while I was sleeping. Thus my alarm would never go off and I would be unable to receive any notifications until I unlocked the phone in the morning. For some people this is a minor issue but for me it was quite major. I'm also not a fan of the lack of a built in gallery as Google photos is not for me.
I would recommend this to a friendThis review is from Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Rio Red
Brand response from Motorola Customer Care
Posted
Hi CHASE, Thank you for sharing your detailed feedback. We’re glad to hear you’re enjoying the camera, build quality, performance, and fast charging. It’s great to know the hardware is meeting your expectations.We’re sorry to learn about the nightly crashing and the impact it’s had on your alarms and notifications. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch