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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 83 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the razr ultra 2025 512GB (Unlocked)'s camera quality, portability, and overall performance. Many customers appreciate the fast charging speed and improved battery life compared to previous models. The screen's brightness is also a positive aspect for some users. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 83 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very well made and easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed every minute of using my razr ultra; easy to used and do most things with it closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Excellent phone, very compact when it's closed and larger than most phones when it's open. The battery life lasts me all day with heavy use and the cameras are pretty good as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fave Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this phone. Its compact ans.big atbthe same time. He especially loves the camera feature when the phone is folded shut ans the camcorder feature.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing such a wonderful experience, RemeLew. We’re happy to hear your husband loves the phone and enjoys its compact yet spacious design. It’s great to know the folded camera features and camcorder mode have been favorites. We appreciate you choosing Motorola and taking the time to leave your feedback. If you're interested, please follow our official community page:  https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Razr Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is in excellent condition. I am very pleased with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone too many features to even try to remember all of them but I'm trying.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact great screen. Fun to use. Cover screen very bright and sharp and functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool but not for the price z fold 7 is better

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts, Unsatisfied. We understand everyone has different preferences, and we appreciate you giving our phone a try. Your feedback is valuable as we continue working to improve our products. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the phone works very well fits in your pocket since it folds lots of memory and the color is great

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Motorola razr ultra! I like the smaller profile in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Been a Razr fan for many years. I upgrade every new launch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a rugged lifestyle and keeping the phone safe is definitely something you have to consider every day as opposed to other phones but I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto razr ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone pretty thin only this is hard to find a case for it locally for me you can pretty much only find the cases online and you absolutely want a case for this

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! The pictures look amazing. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible Fast Charger for 2025 Razr Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Flip 3. Compatible fast wired charger that BestBuy stocks is the INIU Leopard Charger, Model: A31-P1+C11-P1SKU: 6621270. https://www.bestbuy.com/site/iniu-65w-fast-gan-charger-with-usb-a-c-ports-100w-usb-c-to-c-3-3fast ft-cable-for-laptops-phones-tablets-etc-black/6621270.p?skuId=6621270

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Russ. We're glad to hear you found a compatible fast charger for your phone and great choice with the upgrade. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Screen saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs a better screen saver or one that can be changed for free.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KevinH,

      Thank you for your feedback! We're glad you're using the Motorola Razr+ (2025).
      You can actually change your wallpaper and external display visuals for free anytime. Just touch and hold any empty space on your home screen and select Personalize or Wallpapers. You can choose from our curated "Mountain Trail" collection, use your own photos, or even create new ones for free using Magic Canvas (AI). -Jess MotorolaMobility

  • Rated 1 out of 5 stars

    Good, when it works, but definitely defective

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband twice now, the first time we bought it was August 11th i believe, beginning of August basically. He loved it, hes been obsesed with these phones for a long time now, and then august 28th or 29th the whole screen on the inside went black the front screen when it was closed worked though, he didnt drop it or anything so he was very confused why it happened, and we went it to exchange it on August 30th i believe was the date. I told him to consoder getting something else since that happened and could happen again because its probably defective but he loved it too much and got the same phone. So now 5 months later, last night the same thing happened again, he didn't drop the phone or damage the screen but the whole inside of his screen when you open up the phone has gone completely black once again, this time its out of the time frame to exchange it so were stuck with a broken phone that we spent $1200 on. So i personally definitely do not recommend. He loves the phone to death but it's definitely not worth the cost especially if it cant even last a whole year with a defect like this, its kind of upsetting and ridiculous. Would not recommend somce this is the second time now with the second phone. Not sure if anyone else has this problem or not, but he has the green one that has the fuzzy back and that' the one he had both times.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KimberlyS, Thank you for sharing your detailed experience, and we’re very sorry to hear about the repeated screen issue with your Moto Razr Ultra phone. As we stand behind our products, we would like to have the opportunity to investigate your phone's battery life concern. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitches and shuts off Also screen cracks easily Volume always goes down on ringer Not horrible

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GabSie, Thank you for sharing your experience. We’re sorry to hear about the glitches, screen concerns, and volume behavior you’ve encountered. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at [email protected] for us to further assist you. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Quick and informational

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me everything i need to know about the phone, and answers all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and friendly people attending was me was very welcoming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun phone inside screen more delicate than I care for

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rthenf, Thank you for sharing your feedback! We’re glad to hear you’re enjoying the fun features of your phone. We also understand your concern about the inside screen. The inner display is designed to be sleek and responsive, but it can be more sensitive than a standard screen, so we recommend using a protective case and screen protector for extra peace of mind. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en. -Mitch MotorolaMobility

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