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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 116 reviews

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  • Service

    Rating 2.5 out of 5 stars

  • Professionalism

    Rating 2.8 out of 5 stars

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    Rating 2.5 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 116 reviews
  • Rated 5 out of 5 stars

    Whirlpool range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the performance of my range! Oven bakes evenly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I arranged this installation through Best Buy and I am glad about it. The installers were very friendly and professional. Perhaps most importantly they got the job done quickly and successfully without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OvenInstallation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very conscientious about the installation and spent time to level the range to the kitchen counters and thoroughly cleaned afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation went extremely smoothly. The representative was friendly and professional. He was patient with all our questions and offered guidance in fitting the range with our low countertops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the range was installed perfectly. Guys were professional and were took all precautions while doing the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did a great job on the stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range has exacting requirements/measurements for installation and the installers got it right the first time. They were punctual, completed their work quickly and removed all the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti-tilt install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling and arrival time of tech was perfect. Very professional. Finished the range anti-tilt install in 15 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rocky3

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the installation work. we felt confident that they knew what they were doing. The workers did a great job installing are range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very patient, and knowledgeable. Everything was explained. All of my questions were answered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time, what a concept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time is a pretty important concept when waiting since 7 AM that morning and no one returns phone calls...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Range install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentleman came and installed my new range. They did it with ease. Very professional and were in and out in not time. Thank you!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorest service ever ! no expertise nor profession

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech was the worst investment I have ever purchased- Kept sending guys who could not do the job or did not know what they were doing wasted 3-4 days of work waiting for the to arrived on 3-4 diff occasions, was wo a range for 3 weeks. Total Tech kept confirming they could and would do do and never did, Most poorly organized business ever and I will never do Business w Besy Buy again, Installation was mounted crooked. I had to hire an electrician to do an electrical that I was advised by BB they could have done . Crew ent said no can do. When calling the last time yesterday to advise in experience I was offered a $189 discount which was a BB gift card -Gloria. I told her to come pick up the range- Every BB rep I spoke w Dylan, Brook, Gloria all agreed this was totally wrong on Best Buys part and I would be compensated . Totally poor service

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should up on time they were very clean and over all they did a good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In And Out - Fast And Simple…..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast professional installation of my gas range. Service tech arrived early and was out very fast. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed our new range were very good and knew exactly what they were doing. All business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new range installed by Best Buy techs. They were on time, friendly and even provided recommendations on how to use the accessories. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is perfect. Installation very well done. Going from conventional range to convectionrequires some thought Written dialogue somewhat confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience! I highly recommend Best Buy to my clients for appliance purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ll need this when you buy the range. It’s inexpensive and a lot less money than purchasing all the parts at the hardware store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great, very knowledgeable and took care not to scratch anything during the installation. Love cooking with gas again!

    I would recommend this to a friend
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