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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 3.9 out of 5 stars with 180 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are positive about the Alexa Enabled 9' Prelit Artificial Christmas Tree's bright and colorful lights, ease of setup and assembly, and the variety of color options. They particularly appreciated the simple assembly process and the ability to control the lights with Alexa. However, customers were negative about the inconsistent Alexa connectivity and the tree's lack of fullness at the bottom. Some users experienced difficulty connecting the tree to their Alexa devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 180 reviews
  • Pros mentioned:
    Lighting options
    Cons mentioned:
    Tree fullness

    Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only reason I’m even giving 2 stars are because the lights are beautiful. I returned this item as the branches were hard to move, it wasn’t very full resulting in bare spots and the wire was on the outside of the branches and very noticeable plus some lights were sticking up away from the branches. Very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Magical fun for the holidays

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful tree! Nice and full. Easy to setup to your Alexa app. Very beautiful colors!! My only two complaints are that the brightness is a bit too bright for a small space, I wish you could control the brightness. I also wish there was a “warm white” color, it would soften it up a bit instead of only having the bright white. Still giving 5 stars as it is an awesome, convenient, and fun thing to have and the tree, for an artificial tree is very pretty. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Tree

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tree! Super easy to set up. Love the colors and how it easily pairs with Alexa. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting options, Setup

    Rated 5 out of 5 stars

    Love this tree

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tree. Easy to set up. It is very well lit. Some of the colors are a little bright but no complaints

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas tree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tree on sale and I was very excited for it. It’s not a bad tree. It’s very sensitive anything that taps it it makes the lights turn on white. I walk past it and touch it and the lights turn on white at the bottom only. It’s very sensitive but it does what it says. It works with Alexa and it changed colors and a few different settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Lighting options

    Rated 5 out of 5 stars

    Great christmas tree!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE our Mr. Christmas Tree. So easy to put up and always lovely to look at with all the light options. Great price too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Base

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tree is decent however the base came broken. Asked BB to send a new base. They will not. Said I'd have to return the whole thing.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting options

    Rated 5 out of 5 stars

    Wonderful tree!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tree, very good quality, and so many lighting functions for the different moods.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Alexis tree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tree was very easy to put together. There is a stand and the tree is in three pieces. Setting it up for Alex’s was a bit of a challenge. The instructions tell you to scan the bar code on the label, but that doesn’t work. I was able to get the Alexa appl to recognize the tree and now she easily follows commands. Total time for set up and Alexa about 30 minutes. Shipping time was slow. Took a week longer than promised by Best Buy’s customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Lighting options

    Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tree was delivered weeks after I ordered. This was after I called Best Buy twice to make sure they weren’t cancelling the order. Once I set it up the top part, it wouldn’t work. I found a loose wire that kept falling out. I was able to get it to work for a few minutes. Looked beautiful. But, it was too expensive of a tree for me to keep when it had a defect straight out of the box. I contacted the company and it took them 12 days to even respond. Best Buy couldn’t even guarantee that I would have a replacement in time for Christmas. So, I returned it. I let the company know how much of a disappointment it was and I still haven’t gotten a response.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lighting options

    Rated 4 out of 5 stars

    Great tree

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described and let's wonderful! Voice controls work well and the lights are bright and colorful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tree ever. Never works right. Bulbs are never the color they are supposed to be. They blink and blow out constantly. I can't believe it cost me $400

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lighting options

    Rated 4 out of 5 stars

    Good tree with a natural look and good vibrant lig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool tree. Looks real. The different light scenes are really nice. Lightweight as well

    I would recommend this to a friend
  • Cons mentioned:
    Alexa compatibility

    Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to purchase this tree with the understanding that Alexa and phone would control the device. After waiting over a month for the tree to finally arrive I unpacked it and set it up. Lights out in the back of the tree without even ever using it. It would not connect to phone or scan and wouldn't connect to Alexa either. Very disappointed with it as it is a nice tree otherwise but I don't fee I should have to have paid full price for something that isn't what it is advertised as. I contacted your store in Duluth and they had no idea what to do as you do not stock this item and they told me it would take up to a month to get another and to try to contact Mr. Christmas itself which I did with no response back from them at all. At this point its too close to Christmas to do anything else. Wondering if another could be sent in replacement and then I will return defective. This has been a very stressful experience as I do want to have the Christmas tree up until Christmas but would also like to have one that does what it is supposed to do. We tried both Iphone and also Android phones. Neither would connect. Please advise on a solution with this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Christmas Tree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking tree. Sets up easily. The connection to Alexa took some effort, but when done, it is terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Lighting options

    Rated 5 out of 5 stars

    Perfect Christmas Tree

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tree is easy to set up, has beautiful lights and is Alexa compatible

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 4 out of 5 stars

    Worth it for the sale price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together. Like the different color choices. Alexa easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Excellent christmas tree

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tree. It works great with Alexa. No need to remember to turn lights on and off. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting options

    Rated 5 out of 5 stars

    Great Colorful Tree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality tree. Kids love all the different light combinations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just wish it was compatible with Google assistant as well.

    I would recommend this to a friend
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