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Customer Ratings & Reviews

Your price for this item is $879.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 226 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance and good graphics capabilities of the Cyborg 15.6" gaming laptop, frequently praising its value for the price. However, some users point to shortcomings in battery life and note that the laptop can get warm during extended use. The relatively small storage capacity is also a recurring concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 226 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    solid laptop (even better if you add RAM)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really solid specs on the laptop but was unable to do video editing until I upgraded the RAM. I went with 32gb (2x16) but i’m sure even just adding 8 would be plenty. with only 8gb it seems to run smoothly until you try to run a heavy workload, cpu and gpu will remain underutilized and the ram at 99%. build quality is what you would expect at the price point, if a bit more sturdy since the top is made from metal. great for light editing, can smoothly decode 4k 10 bit 4:2:2 in real time, especially when plugged in (after ram upgrade). 4 stars instead of 5 because accessing the area to upgrade the RAM voids the warranty. do so at your own risk or pay a professional to do it for you! best buy probably offers this service

    I would recommend this to a friend
  • Pros mentioned:
    Ram
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for the price, if you’re willing to upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it knowing I’d need to upgrade it. 8Gb of RAM isn’t enough and the CPU and GPU would max out. I went way overkill and got 48 Gb of RAM (16 GB would be more than enough for most people), it was super easy to upgrade, and still cheaper than the 16 Gb option, so no complaints here. Don’t buy if you aren’t able to/willing to upgrade though. Also for those complaining/curious about battery life, I’ve seen more expensive laptops with worse battery life, gaming laptops just use a lot of power, you’re not getting 2 hours of battery life in most situations (Photos: First 16 Gb RAM upgrade, Pre upgrade, and post upgrade task manager)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing High Performance Gaming Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning my old acer aspire e5 575g gaming laptop for 5+ years I’ve decided to get an new upgraded Msi cyborg 15 a12 gaming laptop from best buy and after when it came in ive done some upgrading and testing. After the full result I immediately fell in love with it and would say definitely worth it for your buck if you are looking for a high performance gaming laptop. The only downside about it is once you first recive this laptop it will come with default of 8gb of ram ddr5 4800mhz and 512GB. But after installing more ram with 4800mhz and maybe storage youll be pretty much set. (If upgrading ram use 2 sodimm ddr5 ram slots of between 16GB - 64GB) (if upgrading storage it only has one m.2 pcie x4 slot. So you can do between 1TB - 4TB if not satisfied with 512GB).

    I would recommend this to a friend
  • Pros mentioned:
    Ram
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quite fast i added a 1T ssd samsung 980 from bestbuy too and a 16gb RAM, runs warzone at 170fps to 185fps and it can do better if i lower some stuff, dont get hot, i love it, the new nvidia dlss is super great its aplays ark acsended smooothh

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    Game on?!? GAME ON!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a steal. Specs more than prove out when using. Great build, better when I add more RAM. Only regret was not buying the max number at purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great buy at best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Better them what i exoected…:smooth and not as loud for such a great cideo card…great orice!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop with expected low battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop so far. Like all gaming laptops, the battery life leaves much to be desired but that’s not a problem with this specific laptop, just in general with the type. I have not yet used it for gaming but I’m sure it will hold up well. Only removing a star because the battery runs super hot even when on an aerated surface and not running games, which is mildly concerning. I wasn’t even watching videos. No other glaring flaws.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Upgradeable easy powerhouse laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for the price with the Nvidia 40 series, lacks in the ram department which will still allow you to play games like fortnite Minecraft and a lot of low ram games, but a high ram game like warzone gives a little bit of fps drop, i recently bought a ram upgrade to help with this problem. This laptop looks easy to upgrade and install parts.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mid range gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and i'm really happy with my purchased. I did an intensive research for best mid range gaming laptop and so I bought this and performance surely did not disappont.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for a budget gaming pc and I play games on high settings and don’t have a problem with the work load on the gpu

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop for gaming. The price is alright too, definitely wait for when it goes on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Good temperatures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent laptop, you can add 8GB RAM more will run perfect. have good temperatures

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, impeccable performance for games and heavy work

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Value and Proficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the price. Graphics are great. Added 10-key huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great fast laptop that’s worth every penny! Very light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, perfect value laptop, perfect delivery, recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t come with 2 M.2 slots

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says it comes with 2 M.2 slots but its false, comes with just 1 slot, very disappointed. Its a scam

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Ram
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    A lot of performance for a reasonable price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprising performance. Some curious design decisions, too. I'm not sure why a gaming laptop would require a numpad... but it's here. It's small. Some of the main keys are resized to make it work which probably were an unnecessary sacrifice -- I actually use my tilde key as a bind in games because it's close to WASD, but on this laptop it's smaller. TAB is smaller. Right Shift is smaller but that's less noticeable. Still, it's all workable for average typing. I wouldn't create the next great American novel on this but I can smack talk someone on a forum easily enough. But yeah, the performance is great. She runs hot. Wifi is fast. Display is good in average to low lighting, but in full sun you'll have a very bad time. There's very little bloatware installed -- I recommend removing Norton 360 "gamer edition" unless you really want it. Registering the laptop with MSI had a hiccup where I could not receive their account activation email/verification... but I opened a ticket with MSI and they replied within minutes and manually activated me. Then I could register my warranty. I'll note I won't travel with this much. Certainly not a daily driver I would take out into the world. It could be in someone else's hands. I'll mostly use it at home when I want to get away from the desk and on the occasional trip I'll take. I doubt I'll ever be far from a plug so I won't comment on battery life. Get yourself at least 8GB additional memory. Installing it is pretty easy if you have a small enough phillips head for your driver, and a spudger/pry tool ... preferably plastic so you're not marring the case. One screw is hiding under a "factory seal" sticker that may discourage you from doing the upgrade... don't be deterred. Per MSI themselves, you aren't voiding your warranty to add RAM. Just be careful and take your time, the retention clips on the laptop shell take a little work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Impressive Performance and Sleek Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the MSI Cyborg 15.6" Gaming Laptop, and I must say, it's been a game-changer for my gaming experience. The combination of the Intel Core i7 processor and the NVIDIA GeForce RTX 4060 GPU delivers exceptional performance, allowing me to play my favorite games at high settings without any lag or stuttering. The 144Hz display is a significant upgrade from my previous laptop, providing smooth visuals and making gameplay more immersive. The colors are vibrant, and the screen is bright, which enhances both gaming and multimedia experiences. The build quality of the laptop is top-notch. The sleek black design with subtle Cyborg accents gives it a futuristic look that stands out from other gaming laptops. The keyboard is comfortable to use, with responsive keys that are perfect for gaming sessions. The inclusion of a 512GB SSD ensures fast boot times and quick loading of games and applications. While 8GB of RAM may seem a bit limited for some, I found it to be sufficient for most of my gaming needs. However, it would have been nice to have the option to upgrade the RAM in the future. Overall, I'm highly satisfied with my purchase of the MSI Cyborg gaming laptop. It has exceeded my expectations in terms of performance, design, and value for money. If you're in the market for a high-performance gaming laptop that doesn't compromise on style, I would highly recommend giving this one a try.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram

    Rated 5 out of 5 stars

    Great buy if on sale!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, unexpectedly powerful at 45watt total this system sips it's tea and then goes all out! Playing any games at max quality, even VR games ran great with just 8gb ram! I upgraded mine to 32gb ram and it's been flying through everything I throw at it! The build it's good study and strong, daily thin laptop. The best part of this laptop is it hardly ever hits over 60c even while gaming.

    I would recommend this to a friend