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Customer reviews

Rating 3.5 out of 5 stars with 6 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 2 out of 5 stars

    Decent but not without issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for almost 18 months now. I use it for work as an architect doing heavy CAD work, and gaming. Performance and day-to-day usage are great but 3 somewhat sizeable complains - 1. The hinge broke. Not from a fall, only opening/closing the laptop. Ironically, when my computer store ordered a new frame from the manufacturer, it arrived with a broken hinge as well, so I am still waiting to get it repaired. After a quick Google, this appears to be a common issue. 2.Battery life has decreased much more than I'd expect. Only getting 4 to 5 hours of use uncharged now. 3.It recently starting to run hot and overheat if I have multiple applications running. Reading between the tea-leaves, I'm guessing I'll have 6 more months out of this laptop before it's time for a new one, which is sooner than I'd like Best, -Blair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good at the beginning but quickly fell apart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the computer was great, I love the more professional design, it doesn't have RGB all over the place like other laptops with dedicated GPUs. First the GPU started failing, MSI fixed it without charging me anything extra, I just paid for the shipping, not bad, but not a good experience either. And now the hinge broke, I never dropped my computer or anything, Actually most of the time it's on my desktop and I leave it open so I close it and open it from time to time. And still it broke. it is now out of the warranty period. The battery life is horrible, now it lasts 2 hours max. In conclusion this has been my worst experience with a laptop. I had a different image of MSI, but after this... I will not recommend or buy another MSI product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 10 months and w key doesnt work. MSI has 10 month warranty and +3 month if u register at their website. Overall performance is good. But for pubg the best fps is 120 and it will drop below 60 for some scenarios. But like other comments said, it is a fragile laptop. I got it for 1099 and i still think its a little overpriced because of the fragility. Definetly compare with other laptops before u buy it guys.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amaizing build quality. Wish it had more parts to use for repairs tho but other than that great lil gaming pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, this machine runs almost every game out-there. Battery life last almost and entire day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for 1299 when it was on sale and it was definitely worth the money.

    I would recommend this to a friend
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