Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 7 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this laptop. I previously gamed on an older Sony Viao laptop but this is by far a great replacement. I enjoyed the slim design where it comes in handy as I travel often. Extremely light laptop for the performance it provides. After researching other laptops this one delivered great performance with less weight.

    I would recommend this to a friend
  • Cons mentioned:
    Repair cost, Spacebar issue

    Rated 2 out of 5 stars

    Horrible spacebar design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is AMAZING in every aspect except one...the spacebar. This is an issue with EVERY single MSI stealth laptop because its an issue in the core hardware of the laptop itself. So even if you exchange, its going to be a problem. I contacted MSI about this and they said even if they attempt to repair my NEWLY PURCHASED laptop, they will charge me for it. The spacebar's sensors are placed too close to the center and as a result of that, if you hit it on either the left or right 26% of the key, it doesn't register. This means that only the center 50% of the key works. This is a major issue because the spacebar is the the MOST used key in a day to day life. Just because of that I decided to return this laptop and go with alienware. Other wise it is an excellent laptop in EVERY possible sense.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Alienware and was severely disappointed. Upon returning the Alienware this laptop was suggested and it runs like a dream. Doesn't have any loading issues and it can even stream videos on my tv while I play a game on the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    4k display, Speed

    Rated 5 out of 5 stars

    top notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid in every way. Fast and well designed. Seems built to last. The 4k screen is amazing (no glare!). Not all applications can use 4k yet, but be patient while the world catches up.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Storage

    Rated 5 out of 5 stars

    Awesome computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast boot up with solid state Drive plenty of space on the 1T hard drive tons of ram

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Warranty Roulette

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MSI GS70 laptop that I purchased would not power up so I called MSI for service. I was told by MSI customer service that the MSI warranty is based on the manufacturing date not from date of purchase, so it started months before I purchased it (a date that I couldn't have possibly been aware of). This is a fact that I would have liked to know before I purchased it. Also it can NOT be serviced by Best Buy, it must be mailed to MSI in California at owners expense.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen flex, Space bar

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop.. The only two issues I have is the screen flex and the space bar. But other than that I am pleased with this product.

    I would recommend this to a friend
Sponsored