Customer Ratings & Reviews

This Laptop is a Titan! (Pun intended) It is an absolute beast with any game you throw at it. Just Cause 3 and Fallout 4 are both played on Ultra and it's buttery smooth. The keyboard is even better than I thought and significantly adds to the experience. The screen big and beautiful. It boots to the desktop in 12 seconds! If you want you can add 1TB in SSDs and another 16Gb of Ram in the easy to use upgrade slots A couple things to note: - the present software installation and operation had a couple problems. (I found that uninstalling the Dragon Gaming center improved things as well as getting the latest drivers from MSI's website. Wifi drivers especially) - It is a big laptop that is not as mobile as smaller ones. Overall I would definitely recommend it. You just need to be sure you don't want to spend the money on a equivalent Gaming PC which would be more powerful but much less mobile

I've had this computer now for a bit over a month and though I do love the style, the design and the upgrade ability, the trouble I've had thus far with Windows 10, MSI support and functionality leave me wanting...especially for a flagship laptop such as this Titan! The problems I've encountered thus far are: - random rebooting - synaptic touchpad is functional as a pointing device, but as I use a mouse, I want the number keys, and they don't work. - when windows 10 installs updates, or I install driver updates, which 99.99993% of the time require a reboot, I get caught in a reboot cycle. On average I reboot 6-10 times to get back in to windows and see if my driver update worked, which is about a 50% success rate. - heaven forbid the laptop is snoozed...I cannot wake it back up. I get a lovely picture courtesy of Windows 10 asking me if I like it and nothing I do will awake the titan except for a hard boot. - I've contacted MSI support for all of these problems and for each and every one, they will respond with an email referencing a webpage which will have several tabs from BIOS updates, firmware, drivers etc. They don't tell you exactly what to update, but sometimes it makes sense, sometimes, not so much. When that doesn't work, they send you another link to another page where there's another download. I've spent hours upon hours reporting, waiting for a reply, receiving acknowledgement of the submission, waiting for a reply, receive a reply that you load via the email from a server that is slower than death on crutches. The response is thanks, here's a link...and it's another page for another thing to try...2-3 hours to try, fail, report and receive a reply again...rinse and repeat. MSI is slow to respond, ambiguous and impersonal...I expect more from a purchase of their flagship laptop. On the positive side, it looks great, runs fast and ironically and thankfully boots fast. I bought this with the intention of keeping if for a very long time and upgrading/updating etc and loving it always... A miss I think. I would think long and hard before spending this kind of money on this machine until MSI steps up and stands behind their product a bit more actively. I'm still trying to contact MSI by other means to get these problems taken care of, but if unsuccessful, I will probably return this laptop and go with ASUS.... Hope this helps!

shipped really fast. now i can play my games with all graphics options on