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Customer Ratings & Reviews

Your price for this item is $843.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.4 out of 5 stars with 239 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the Sword 15.6" gaming laptop's performance, price, design, SSD, and gaming capabilities. Many appreciate its speed and smooth operation, along with the value for the cost. However, some users noted that the battery life could be improved, and that the laptop can get warm and the fan may be noisy at times. The screen size and stability were also mentioned as areas for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-239 of 239 reviews
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son and he loves it. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sword Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sword for photography editing. Works flawlessly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only things I can complain are about are the machine itself is white, the opposite of black ha-ha. Secondly the download that came as part of the purchase does not show up in my library. Great laptop all in all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy again!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new motherboard in less than a year. Do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it broke so easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most laptops that ive owned where more durable but this lap cracked so easily

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Super Hot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs super hot on even basic games. Keyboard is hot to the touch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Computer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast computer but need to bring back for repairs 3 keys on keyboard not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend putting any effort into this laptop; It's slow, and even that is an understatement. The build quality is quite flimsy, but now I know better. Yes, I've updated all the drives and used MSI Afterburner, but no help to my surprise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Its fantastic!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent computer for performance and everything you need! however, the fans are a bit loud and the battery life is not great when gaming. All the games you attempt to play will play at ultra graphics at over 60fps and everything I tried looks excellent on the 1080p display! I would definitely recommend it to everyone getting into PC gaming and I myself use it constantly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen failure in less than a month.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen started failing intermittently about 20 days after purchase. Thus outside of the return window.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Awesome quality for what you pay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality, gaming on this was a great experience...alil fan noise but if youve played any Playstation consoles youd be fine

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good experience so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it a short while, but so far the laptop is operating up to expectations. Good value

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Great option for on the go gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nvidia gpu is really good for running tripleA games at medium to high settings while getting minimum 60fps

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ot works ver well i have faced no issues eith it whatsoever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice laptop for 1,000$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few things i learned about the laptop. To turn up the brightness or the volume on the keyboard you press FN and just press any button. Also the control center isnt the dragon center its the one that comes with the system. The keyboard is only one color that you can dim.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop, only thing its missing is a 4k screen, does whatever youre after as far as gaming goes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK. My older computer runs better. Supposedly a gaming machine and doesn't run sims4 well. Comes with invasive software

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 2 out of 5 stars

    Not worth it. Lags on simple games.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is definitely overrated. I bought one before and i couldnt even play the most basic of games: rollercoaster tycoon 3 without it lagging significantly. I returned it the next day. For only a few hundred $ more you can get an asus rog zephrus G14 14 inch, 1tb, 144hz, with high end graphics card, and slim and sleek looking too and totally much more worth ut becauase it can play just about any game including the high end microsoft flight simulator.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery? What battery?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In trying to find a laptop that would be ideal for work while allowing me to forge my way onto the gaming scene, this product looked like a winner, but do not be fooled! While doing very light, simple work on this machine the first time I used it the battery life went from 100% to 30% within 90 minutes. Unless you plan to keep this laptop plugged in (at which point why wouldn't you go for a desktop?), stay away from this model!

    No, I would not recommend this to a friend