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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 1457 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.8 out of 5 stars

  • Expertise

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the overall performance of the My Best Buy Total™ Yearly Subscription. They appreciate how it simplifies their tech needs and provides excellent protection. Customers also find value in the data transfer capabilities, time savings, and the peace of mind the subscription offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,457 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy Best choice canon ts702 a series

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching at local traditional stores with no luck then I found a printer ts700 series at Best Buy my las option and oh sorprise they had this printer to replace my old one same features same series very ease to control I am very satisfied with my canon ts702a series I 100 % recommended to get copys with your mobile phone wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership more than paid for itself between the multi-device security suite, repair service and tech support (which my household members used for a variety of devices, sometimes in-store, at other times remotely), and the other useful membership perqs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad membership with Best Buy has been invaluable. A few years ago, I decided to forgo my Geek Squad membership. After letting it expire, I encountered a serious problem with my computer and used an online tech company to fix it, for which I paid a hefty price. I discovered afterward that the company had been hacked, which resulted in a lot of scam emails. I decided to go back to Geek Squad and have maintained my membership ever since. They are knowledgeable, helpful, friendly, efficient, and dependable - not to mention being a short drive away. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the Best Electronic Store in Chicago

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 5 Stars rating for Best Buy. All my electronics appliances I bought it in BestBuy with affordable amount every month without interest! With the help of their Tech support maintained the performances and in good quality of my appliances. Thank you so much for your well advances computerized electronic perfomances, with extra help and good customers sevices.. JR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my-best-buy-total-yearly-subscription

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased my-best-buy-total-yearly-subscription, since it was made available. It has saved me a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to know that your products are covered for 24

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't go wrong with this membership. Little high price but you're automatically covered on any purchases you made including apple care. I say its a win-win for you if you can afford the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total is excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total is innovative and an excellent product. It makes me feel very happy and secure and satisfied to have this feature for my Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Thoughts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. The process of ordering online was easy and very user friendly. BestBuy has to be the best company for all my needs. Thank you for being so amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs mounted in my walls

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my yearly subscription for anything related to my two TVs mounted on walls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bestbuy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy is the best I love everything about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection that works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The more you buy the more it makes sense. Discounts & warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection was good they helped me in store a few times. I just don’t know why computers have to break all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product to have for protection of your electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I am a NOBODY

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Program has been a LIFE SAVER! So thrilled it is offered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the money!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this subscription really made sense for our family and we used this service whenever there was an issue with a product we'd purchased. I especially loved having the peace of mind from the Geek Squad there to answer all our tech questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Very Happy Customer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Refrigerator and Microwave from Best Buy and again was very satisfied with the whole process from looking to buying and I was not disappointed with my experience with the Sales guy to the products I bought. I love Best Buy an will always buy what I need from them because the prices are great an so is the warranty I always get. And they always stand behind the products. The staff is Friendly an great to work with as well. They all deserve a 5 star....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headache Free

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection that money can buy. If you plan on purchasing any electronic. Do yourself a favor and get this first; will help prevent the headaches further down the line.

    I would recommend this to a friend
  • Pros mentioned:
    Repair quality

    Rated 5 out of 5 stars

    Best Money I spend is for my Geek Squad Service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Year in and year out, some of the best money I invest in my life is my Geek Squad total package that covers all of my devices. The people at my store on Brook Road in Glen Allen, VA are absolutely beyond compare. Whatever the problem or concern, it is quick and easy for me to book an appointment. Almost 100% of the time they do whatever I need for my laptop and cell phone right in the store. The techs. are kind and nice to work with and really know their stuff! They never make me feel stupid or old and have infinite patience with me and everyone else. And the phone help is also great and saves me so much time and energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Yearly subscription

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the My Best Buy Total™ Yearly Subscription, and it's been a worthwhile investment. The 24/7 Geek Squad support has been incredibly helpful, especially when I needed assistance with setting up new devices. The included protection plans, like AppleCare+, provide peace of mind for my electronics purchases. Additionally, the exclusive member pricing and extended return window have made shopping more convenient. Overall, it's a great value for anyone who frequently shops at Best Buy and wants added support and savings,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that we decided to get this subscription. I am always pleasantly surprised when I go buy something and this membership positively affects my purchase.

    I would recommend this to a friend