Customer Ratings & Reviews

The members at GeekSquad, Christian A, and a trainee were both helpful in assisting me get 2 new xbox controllers today! After leaving I felt that the service was above and beyond and they showed great hospitality to me as a Total Member. Thank you Best Buy Team for your great service & assistance every visit!

Pro Apple earpods are secure and sensational! They are comfortable and safe to wear-not wobbly and worrisome for us older ones. Easy to pair with phone or any bluetooth device. Privacy is treasured with these state of the art pods…worth every penny!

I purchased a Maytag dryer and it has been amazing!! It drys most items in 30 minutes from clothes to towels to small throw rugs. I would highly recommend this Maytag Dryer to anyone looking for a new dryer! It exceeded my expectations and does a fantastic job drying!!!

Another excellent product and first rate service from Best Buy. I have never been disappointed with any Best Buy transaction. And the annual Geek Squad contract has been tremendous.

We had a good shopping visit at the Sarasota store. We were greeted within minutes of arriving in the sm electronics area by Luca. We were buying a new I pad for my husband. Luca was very efficient, knowledgeable , personable and thorough in providing excellent service.

Gigabyte laptop is fantastic. Great resolution screen - - at 16” it’s super responsive and provides excellent responsiveness and clarity. 32 gigs of RAM and a NVIDIA 5000 series video card, what’s not to like. Oh and all this at a very affordable price! Get one of these ASAP! I just might get rid of my desktop and use this laptop exclusively!!!!

Our Roomba 705 does a great job, just like all of the iRobot Vacs which our family has owned. It is easy to take care of & cleans well. The only problem we have ever had with all of the iRobot Vacs is that the do have a tendency to get “stuck” if there are obstacles (like electric cords) that they come across

I’m a Best Buy faithful buyer. My last purchase was a HP computer. I used Geek Squad to install. Everyone spends time making sure you get the right product, FOR YOU!!!

The Samsung Refrigerator that I just purchased is so big inside and spacious. Everything about it is amazing, like the ice makers for sure. I would definitely recommend this Refrigerator to everyone. Definitely worth the price.

My new Apple iPad is a real upgrade from my old Samsung tablet. This IPad has all the bells and whistles you could want for a price that is exceptional. Easy to setup and to use.

As far as the STEREO in my car is. It turns out that it was fine, it wasn't a matter of connection, it was a matter that on my phone, I had to KEEP the Conntact Access on. In order so that my phone would connect every time to the stereo. So I didn't need any service.

I would normally say something with detail but without any reference to what I am reviewing I will say that Best Buy made the experience great and I have been happy with the item.

This became the right for our home when it came time to replace our old refrigerator! It’s sleek and modern without being too tech heavy in unnecessary features.

Alec and Paula with Best Buy/Samsung in Knoxville, TN have been a great help in updating my parents' to Samsung 8 watches. Their consistent courtesy, knowledge, and helpful assistance keep us coming back!

I needed an extra tv for my spare bedroom. I had company at the time and felt I couldn’t make it happen immediately. I got an email of sales products, ordered online and received the next day. We were able to connect and they enjoyed it that night.

Absolutely happy with the purchase and the customer service. bought for my son for his birthday and couldn't be happier

I was having emergency surgery and needed cables and cords for phones and hearing aid chargers for the hospital. All I purchased were invaluable.

Shark cordless vacuum is top of the line and easy to handle and manage in tie places as the lights assist along baseboards. The best feature is the automatic suction that empties the canister.

The Apple iPad is a great product. I bought it for my son to use in college and he is very pleased with what he’s everything he’s able to accomplish with it.

I love my new headphones! I hope this is the product they are referring to! I also hope that everything else works the way it’s suppose to!