Customer Ratings & Reviews

bestbuy mobile stores are always great at guiding and providing efficient service. bought galaxy s8. reliable, gr8 battery life. awesome camera and processor.and they helped me decide product plan and color too.loved the device. always go for bestbuy advice

Getting the protection plan saved me when I purchased my new phone. Within a few days of having it the entire screen cracked while I was waiting for my temper glass in the mail. But since I had the protection plan I was able to get a new phone with just a small down payment.

This phone case is so great, especially for my 9 year old son! It's camo print, and he loves it because he goes hunting a lot with his pawpaw. I like that it has a bright orange rubber lining around the edge so I can see it. Very durable. Otter box is a great brand.

I was impressed with the level of customer service I received to purchase a new phone. I was brand loyal to Samsung Note products. However, due to recent issues with the new products, the Best Buy reps helped me make the best decision to stay within the Samsung family.

Whenever it’s time to upgrade me and my family’s IPhones we always go to the store .. there’s is never a problem and the staff are always friendly, professional and knowledgeable about the products that I’m looking for... I’ll always come here first

i bought a Best Buy gift card for someone. my disappointment with the gift cards is that almost all of them are specific to an occasion such as birthday, thank you, holidays, etc... i simply want a generic gift card. i usually have to spend several minutes pawing through them to find one or settle for another.

normally don't purchase insurance on my phone. However, I was sure about doing so this time. The phone I had before got wet and was beyond repair. So, when the guy asked about apple care, I knew I didn't dare pass. I've not had to use it, but having it gives me peace of mind!

I am not a religious iPhone user, but this is my 4th version and I continue to appreciate the entertainment bells and whistles Apple comes up with. The icing on the cake with this version is an OS I find to be a natural transition from the previous version, and my personal favorite feature - the ability to remove all the useless Apple Apps I don't use.

Significantly smaller than the original Xbox ONE. Doesn't seem to get as hot as the original either. Not much in the way of an upgrade from XBONE unless you will be utilizing the 4k. The new Battlefield game is amazing as well.

The two women in there are great they make you feel welcome and help you as best as they can to get the product you want. I've been going to this store for a couple years now and will continue to go as long as they are there.

Recently purchased a Sony 55 inch 4k TV. Model 900e. This is one of the best pictures I have seen. Very easy, straight forward setup. This TV also streams very well. No buffering or chopping of the video clip.

I needed to replace my cell phone and I chose Best Buy. They are so helpful, explain the features and benefits AND give you a great tutorial on how to use it. I will purchase my next phone from Best Buy!

I needed to purchase a lot of items for my new home and they supported me in scheduling deliveries and made sure I also had the lowest cost! Actually, Amazon and other competitors cost more. Best Buy is back!

i use my tablet quite often when i travel and i love knowing that it is protected by insurance should the unthinkable happen and it is damaged . i know that the repairs will be covered. great peace of mind for me.

My 60” Sharp Tv was the Best investment I made. The colors are Amazing and had No problems. My guest always say what amazing sharpness and the colors are Excellent. I truelly recomend a Sharp Tv purchase!!

I purchased my new Galaxy S8 from Best Buy and got the 2 year protection plan by Geek Squad. I would highly recommend this as it's only about $8 a month for complete protection. Geek squad is excellent!

This system sounds perfect for CDs, smart tv, DVD and even the radio. Very happy I went to Best Buy and the sales person knew understood what I wanted and guided me correctly but, they always have.

I really love my new iPhone 7 Plus 128 GB. I am a lifelong Android User so the move was a little scary but with this new phone, it's been amazing. I haven't had a single issue with the phone. It's fast and the huge storage is top notch for sure. Would recommend

The price is reasonable compared to other phone service plan I've had the protection plan for years and this year I needed it twice. One time, I lost the phone and the other for a repair.

If you are any Apple products, AppleCare is a MUST. I dropped my phone & my screen cracked for the first time in nearly 10 years with AppleCare I only had to pay 29.00 including tax to get it fixed!