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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 44 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the AMP PRONG 5,000mAh portable charger for its portability and ease of use, highlighting its convenience for travel and everyday use. Many appreciate the long battery life, reporting that it easily powers devices throughout the day and even after extended use. The compact size is also frequently cited as a positive attribute, making it ideal for carrying in bags or pockets. The inclusion of a USB-C port is noted, though its compatibility may be limited to certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-44 of 44 reviews
  • Rated 2 out of 5 stars

    It's a lie

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always goes dead in the middle of charging even with a full charge.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Hello,

      I am sorry to hear about your experience, please reach out to support so they can assist you.

      https://support.mycharge.com/hc/en-us/requests/new?ticket_form_id=11045 MainA

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Fair

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The powerbank does not last long. You have to recharge after every charge of your phone.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Thank you for reaching out. We are sorry that you have had a negative experience with your device. Please reach out to our Technical Customer Service Team at 1-888-251-2026. They will assist you in troubleshooting, and if they are unable to resolve or a warranty is needed, they will help you file the claim.
      myCharge- MainA

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Who Smelt It Dealt It

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t keep a charge and drains the battery, probably why it was that cheap

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Hello!

      I am sorry to hear about the issues you are having. Please reach out to customer support for assistance.

      https://support.mycharge.com/hc/en-us/requests/new MainA

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    For me, it was not a goodbye

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    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this product did not work as supposed to. I charge it on all night and when I try to charge my phone, it goes out like 30 minutes so it’s a bad deal for me.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Hello!

      Thanks for contacting myCharge. I’m sorry to hear about the difficulties you’re having with your charger. For assistance with tech support and warranty claims please fill out the below ticket. The ticket contains crucial information we need to assist in a timely manner.

      Support Ticket: http://support.mycharge.com/hc/en-us/requests/new. MainA

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