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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 562 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the HUBMAX 10,050 mAh Portable Charger's long battery life and its portability, frequently citing the included cables and lightweight design as key benefits. While some found the device a bit heavy and expensive, many appreciated its compact size and high charging capacity, noting its compatibility with both Apple and Android devices. The convenient dual connectors and USB port were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 562 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent portable charger!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wrote a glowing review of the smaller version of this portable charger (that one is the myCharger Hub Plus)... this one is EQUALLY AWESOME, but EVEN MORE SO!! Lasts longer by virtue of having more “juice” and it does have a little weight on it, but it is not extreme. Got me through a 3 night/4 day field trip to Orlando and these chargers were SO GOOD that they also took care of my daughter’s phone, as well as two other moms’ and their kids’ phones each full day in the parks!!! I HIGHLY recommend these portable chargers!!!! I was even able to keep 3 devices plugged in to the chargers and charge them overnight while the chargers were juicing up while plugged into a wall outlet!! DEFINITELY a “Best Buy!!!!!”

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When fully charged its good for up to 3 and half charges of my iPhone 6 maybe a little more. The fact the it comes with a lightning conector and a mini USB conector as well as regular wall male conecion to charge it. Make it all you need to carry for your battery needs . The only thing I wish they could work on it is making it a little les bulkier . And the price a little expensive but wort it.

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 3 out of 5 stars

    Does the trick, but not built to last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the product for about a month now and at first I was amazed at how convenient it was. It worked great and kept me connected. The only immediately inconvenience was the ridiculously short wires make using your device while charging hilariously difficult. I am a police officer, so my office is an SUV. I dont have a flat level serface to place the charger where it can be stable. I often have to speed up, slow dow rapidly and take sharp turns. This causes my charger and phone to sway about in a cup holder, or seat where it usually sits, causing stress on the short wire connected to my phone. Just recently I've noticed the micro-usb plug and the charger wire are starting to come undone and I expect a failure very soon. In short, don't buy if you work anywhere that will place the device under any tension.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it's very handy been on the road been a life saver so many times

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Idea BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product for 5 months. Both prongs broke. I noticed them getting loose. Then when one broke, the very next day, the second one broke as well. I am in the process of submitting a warranty repair / replacement with Mycharge. I hope they replace it. I might give it another star then. If it weren't for breaking so soon, I would love this item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 2 out of 5 stars

    Great device poor cable quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had 4 of these of the years, since I kept giving them away to love ones. so I was extited when this one was released and got it for my wife. the old one plunged in on the side instead of the back (just to know the difference). The to great features of this is you don't need to carry cords or wall adapter and it charges in a fraction of the time of ones without the wall plug. My disappointment is the old one had very stable reenforce cable attachment for the cords. this one the lightning cord pulled out of the end in 2 weeks and the micro usb started showing bare wire after 2 months. The old model lasted well over a year before I passed them on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My charge hub Max is freaking awesome I was able to charge my iPad my wife’s cell phone and my cell phone all at the same time on an airplane while watching a movie.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Trifecta!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1.) High Storage Capacity: Ample Storage for charging phones, iPads and head phones multiple times each 2.) Convenient: Wires are connected already and no need to wrap cables around a device and carry extra cords. PLUS, the plug to charge it goes right into the wall, so there Really is no need for extra cords and the overall size is quite reasonable 3.) Versatile: We can charge all our apple devices plus android or any device that requires the same plug like the entire family’s Bluetooth headphone, drones and so many other things. Price is a bit high and definitely a downside, but based on comparable items(I have 3 other similar backup chargers and this is by far best), the Price/Value is there. Very happen and it’s been 2 months and zero issues with the device whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Usb
    Cons mentioned:
    Cord length, Weight

    Rated 5 out of 5 stars

    Plug it in, plug it in...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this charger. I bought it's close cousin a couple years ago, which was the 3,500ma version, and love it. It seems nearly impossible to find a charger that *reduces* the number of cords. The biggest win here is the built in wall plug in and the fact that the cords are built into the device. This easily charges an iPad as well as my iPhone - I can even do both at the same time by using the USB plug-in on the bottom of the battery back. Finish is rock solid and premium - only issue I've had is using an international power adapter or using the device on a flimsy wall outlet - it's a bit heavy, so it won't stay plugged in well if the outlet is too loose.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Durable and No Parts to Lose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older version of this, circa 2013 I think and it held up to all kinds of abuse (was actually still working when I got rid of it after buying this, but had a lot of damage from abuse). This model offers an all in one solution for are Apple and Android devices with built in connectors, plugs directly into the wall to charge, and has greater capacity than my old model even though it is smaller. I love that I don't have to carry extra parts, wall chargers, adapters, etc. I think the benefits of that are worth a slightly higher price and larger footprint than the competitors. And there's still an extra USB outlet if you need something other than a lightening or micro USB connector.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb

    Rated 5 out of 5 stars

    Totally self contained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this power pack because it’s totally self contained. It has an iPad plug and a mini USB plug. Also you plug the unit into the socket to recharge it. You don’t need any additional cables to use it. But it has a USB port if you want to use a longer cable.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Size

    Rated 5 out of 5 stars

    Excellent power charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working great! Have had no problem with it since purchase. Charges my phones quickly and completely. Very compact and handy where phone cord charger is not available.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Portability

    Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. 10,000 MaH battery was able to charge 5 devices all day. Quick to charge the internal battery and efficient in charging devices. Built in plug is helpful and the built in charging cables is a nice touch as you wont need to carry around extra cables. It IS a little bulky but what do you expect for a large charging brick. I dont leave home without it and it is always in my backpack for when I need it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Usb

    Rated 5 out of 5 stars

    Compact and Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable charger is the best thing I have found. I can use a USB cable or the two cables in it for either an iPhone or some other phone or GPS. My iPhone uses the Lyft application when I give rides and as the battery discharged from usage I lost the navigation to the ride’s final destination. I had to then turn my GPS on and ask the passenger for the final destination and inserted in the GPS. The USB slot in the car did not charge the iPhone. At Best Buy I found this battery charger and now I can gives rides without fear of a low battery. I have tried connecting my GPS together with the iPhone and after 5 hours of using it, the charger is still charged, not drained. I love my charger. It has taken my anxiety away. I do not have to stop giving rides and going home to charge the phone for about an hour. When the battery is about 32, I hook the USB cable to the charger and I can stay on the road longer giving rides.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Size, Usb

    Rated 4 out of 5 stars

    good product and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to plug the charger in to the wall to recharge it with the included folding prongs is convenient. The lightening, micro USB cables that are part of the charger means I don't need to carry extra cords with me. The USB port means I can charge my laptop[ as well. It came 3/4 charged and I have only used it once so far but it worked as expected. We'll see over time how it holds up but the silver casing seems strong so even bumps shouldn't harm it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Best battery out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery. Best one I've had. Holds a charge forever and I love the attached plug and outlet cords. Very compact!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Usb

    Rated 5 out of 5 stars

    All in One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a large battery capacity to charge your phone or tablet. The cords are built in to conviently charge without having to rip out cords. It offered a USB port in case you want to go that route though. You plug this directly in to the wall to charge which takes half the time as others being charged via micro USB

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Portability

    Rated 5 out of 5 stars

    Really good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it's completely compact. Not too much weight. With the battery I can charge like 3 times my Samsung S7 phone. And there is not additional cables to charge the battery just connect it to the outlet. Just be careful to not force too much the included connectors

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Best portable charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this charger for almost 2 years and I still love it. It charges the latest Apple products as well as Samsung devices. You can even charge 2 things at once. It holds a charge well and can charge more than once without dying. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent charger with A/C outlet prongs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long life. Has Android and Apple connections and plugs into wall outlet to recharge.

    I would recommend this to a friend
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