Customer Ratings & Reviews
- Model:
- 945-0175
- |
- SKU:
- 8840033
Customer reviews
Rating 4.4 out of 5 stars with 86 reviews
(86 customer reviews)to a friend
Customers are saying
Customers are delighted by the Botvac D75's cleaning performance and intelligent navigation system, praising its ability to thoroughly clean various floor types and efficiently maneuver around obstacles. Many appreciate its ease of use and powerful suction, particularly for pet hair removal. However, some users note the small dustbin requires frequent emptying and that the vacuum can be somewhat loud during operation.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Works Great, Breaks Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum worked like a charm after I purchased it. Shortly thereafter, it stopped cleaning the entire room or returning to its base. Recently, it stopped working altogether. Second Neato in 3 years to bite the dust. I don't believe that these vacuums are ready for prime time unless you plan on sinking money into them every few years.
No, I would not recommend this to a friendBrand response from Neato Product Expert
Posted .We’re sorry to hear you are disappointed, and we’d like to connect you with our customer care team to get to the bottom of it. Please email [email protected] and include ticket # 364883 in the subject line and they will be in touch.
Rated 1 out of 5 stars
Get an IRobot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Neato Botvac ran well for the first few months. After that, we had to replace the battery and then the Lidar stopped working. We also have two older IRobots. No problems and still running.
No, I would not recommend this to a friendRated 1 out of 5 stars
VERY POOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT STOPS WITHOUT GOING TO THE CHARGER & IT ONLY CLEANS A CERTAIN AREA.
No, I would not recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Jake, our customer care team can help with this. Please email us at [email protected] and they will be in touch to assist you.
- Pros mentioned:Cleaning performance, Navigation
Rated 5 out of 5 stars
Better navigation than Irobot Roomba 880
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me pretty face with none of the robotic vacuums are worth the MSRP price. I purchased this from Best Buy very pleased, I had the previous week picked up the roomba 880 from a Nother retailer. The navigation system on this is leaps and bounds ahead of the Irobot and the bin is much larger, and bin full indicator seems much more accurate... However, the Roomba does clean better because it will go over an area over and over again. It's also easier to maneuver because of the remote you can clean as if it was a wireless vacuum. I'll be keeping both but for the price this excellent value!
I would recommend this to a friend Rated 5 out of 5 stars
Good cleaning device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like drinking coffee and having some rest while this dude cleaning the house. Sometimes it could stuck on the carpet but this is not critical. It is charging by itself and almost always return to the base. The only thing I have to do is to clean the filter. I love my new Neato
I would recommend this to a friendRated 1 out of 5 stars
It will break
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PRODUCT WARNING: I purchased a Neato vac and it started MELTING! Since they claim to have a 12 month warranty I exchanged it (which was a HUGE hassle and they made ME pay shipping) they sent me a REFURBISHED unit which started having issues. When I contacted them I was told there is only a 3 MONTH WARRANTY on refurbished units!!!!!! Essentially because there was manufacture defaults to begin with they now took a year warranty to 3 months by sending me another broken product and refusing to replace it. Do yourself a favor and do not purchase from Neato!
No, I would not recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Patrick, from the photos you sent to our support team, it appears your brush became disfigured from lack of cleaning. Your original purchase was outside our 12 month warranty, but we made a special exception for you and sent you a refurbished unit. It appears that the brush was also never cleaned on this unit, which resulted in the same problem. Our robots do require regular maintenance, including cleaning the brush regularly. We're sorry you are disappointed.