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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.2 out of 5 stars with 413 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Botvac D80's cleaning performance, especially its ability to pick up pet hair and its relatively quiet operation. Many appreciate its ease of use and strong suction. However, some users experienced issues with navigation, battery life, and filter maintenance, while others reported problems with the charging mechanism and overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 413 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great time saver product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for simple setups, and when you don't have time or do not want to spend time cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair pickup

    Rated 5 out of 5 stars

    So far great - my new BFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had this years ago. I replaced a iRobot with this and am much happier. This thing has no problem finding its way around the house, does a great job picking up cat hair and is more affordable. I use this one on wood floor and another on the carpeted rooms. Love them so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum actually works a lot better than I expected. It is pretty thorough as long as you don't have a lot of obstacles. It really does an awesome job for a robot. I have one long-hair and one short-hair dog so my house needs to be vacuumed everyday and the neato does a good job of getting everything. My only complaint is it can't climb the stairs and vacuum the upstairs as well :) Just be sure that there aren't any pet accidents or water on the floor while its running. I was very surprised at its effectiveness.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Battery life isn't great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does s great job. About 1/2 way through the lower level it has to go recharge, then comes out to finish

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works like a champ!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical that this vac would work with our 3 cats and 1 dog, but each day it travels the whole house and picks up all the hair and dirt with aplomb! It's also fun to watch! Highly recommended!

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      We love watching our robots at work too! We're glad to hear we went above and beyond what you expected!

  • Rated 5 out of 5 stars

    Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neato has done everything as advertised. We are amazed at how well it maps out a room and never misses a spot with no repetitive moves. When the battery gets low it goes back home recharges the resumes cleaning with no problems. And best of all it cleans better then our old vacuum we pushed around. Empting the Neato is easy and amazed at how much it can hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) Does a nice job finding its way around thanks to the laser mapping technology 2) Gentle on furniture - it bumps lightly and remembers the obstacle so it (usually) only bumps once 3) Very good at picking up pet hair and dirt 4) Works well going across different surfaces (hard wood to rugs) 5) Is relatively quiet (everyone says the old Neato was very noisy but this is not at all bad although I am not sure I would run it in the middle of the night since it is, after all, a vacuum)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My new housekeeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new Neato D80 botvac. It is so great to come home to freshly vacuumed carpets! And I have to giggle when I’m lying on my couch and I can hear it vacuuming in the next room.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks for the great review! We're glad to hear that you are enjoying your vacuum!

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Filter

    Rated 4 out of 5 stars

    Good though loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's much faster compared to other available options. Cleans wooden floors properly 95% of the times. Yet to try on my heavy carpet. It's loud compared to other options. Would be happier if cleaning filter was easier, app access available and less loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    My best friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lil machine. It's a savior. My son keeps his floor clean

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Great to hear you're pleased with your purchase! Thanks for the review!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Awesome investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my family since we have 2 kids and 2 dogs. I keeps up with the messes that occur on a daily basis. Schedule the Neato to run when you are out of the house or when you're home. Does my main floor which consists of a mainly open floor plan but also has 2 hallways and another slightly closed off room. Does the whole floor in about an hour. My wife wad just disappointed that we waited so long to buy a robotic vacuum.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Glad to hear how easy you found your D80 to use. It's always nice to come home to clean floors.

  • Pros mentioned:
    Suction
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's amazing...love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only wish the dirt compartment was larger and battery lasted long enough to clean the whole house. I love it though! Can't imagine how dirty the floors would be since I have all hardwoods...and 2 little boys! It really picks up the dirt!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BUY IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the lazy, set it up, come to a clean home after work! Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one I have used! Gets the house very clean my wife loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the Neato XV-11 edition, which is a great start to the series, but this robot is so much better. The robot is able to get every area within the house without any issues and pick up tons of dirt trapped in the carpets. Everytime I empty the dust bin, I realized just how much dirt there really is. The robot is very smart and does not get stuck. I like that it does a zig zag pattern which covers off on the entire area without missing a place. Overal, great purchase and highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good vacuum and easy to use and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum and easy to move room to room, use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Keeps cleaning without bringing out the vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for daily carpet , tile and floor cleaning while sleeping

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Love my Neato

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Neato. I have two cats, wood, tile, and carpet. My Neato does a great job in keeping my floors dust and hair free. I once tested it with my upright to see if it does a good job. The container in my upright was clean. Love it. Only downside is that it does rough up my chair legs and a few areas on my baseboards. Also may get stuck under cabinets. But, still worth it! Oh, I once bought a Roomba, I took it back after the first week. Neato makes those fresh lines in your carpets! Roombas go all over in no pattern at all. So I felt it missed a bunch.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks for the feedback! FYI, these links here can help with any clearance issues:
      https://support.neatorobotics.com/hc/en-us/articles/225538308-Can-Neato-Robots-clean-under-furniture-
      https://support.neatorobotics.com/hc/en-us/articles/225371107-My-Neato-Robot-got-stuck-going-under-furniture-Is-this-normal-

  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Good product but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of navigating rooms and cleaning thoroughly but it gets stuck on thin rugs and rugs with tassels. The magnetic boundary strip does not work, it is almost completely ignored. I also had a brush fail in the first 3 weeks and had to order a new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair pickup

    Rated 5 out of 5 stars

    Great robotic - exactly what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our "robi". He picks up our dog's hair better than our full sized vacuum. Use him every day in dog areas.

    I would recommend this to a friend
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