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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.2 out of 5 stars with 413 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Botvac D80's cleaning performance, especially its ability to pick up pet hair and its relatively quiet operation. Many appreciate its ease of use and strong suction. However, some users experienced issues with navigation, battery life, and filter maintenance, while others reported problems with the charging mechanism and overall reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 413 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this to be great when I do not have the time to actually run the vacuum. It will run through the areas I have it set up for and does a fairly good job as a temporary fix but the vacuum still has to come out once in awhile. I would recommend this for someone that doesn't have a lot of time to spend cleaning, if they just need a touch up.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks for your recommendation! Glad to hear you're happy with your robot.

  • Pros mentioned:
    Pet hair pickup
    Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacumm itself picks up a decent amount of dirt. We use it only in our living room. The battery life seems decent. The bad part is that it seems to not be too smart. It gets stuck on lots of things and is never able to complete its job. After 6 months of owning it, it might be time to retire it.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      We'd like to put you in touch with our customer care team before you retire your robot. In most cases they can get to the bottom of issues like the ones you describe here. Please send an email to [email protected], and they will reach out.

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Self vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum cleaner. Sometimes it gives me problem like when it get stuck and don't know how to get out. But other than that it's great. I became lazy after this machine.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      We're glad to hear that you are enjoying your vacuum. If you do require any assistance with your Botvac Connected, please do not hesitate to contact us, using the methods in this link: https://www.neatorobotics.com/contact-us/

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Pretty neat!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly simple to set up and operate. I use it a lot, and what a difference! I like that it vacuums under the couch. It’s really great and quite adorable.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi Jessica, thank you for the wonderful feedback! We're delighted you found the D80 easy to use and set up! Your Neato Team

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Our first maid...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit after all the reading I did and the research I did, this unit is working out pretty well for us. What's better is I can run it with the dog in the house and he just doesn't care because it's not that loud. It's only gotten confused once and we use it daily. It gets under the beds and the kids toy chests... what more could you ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Awesome yet imperfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mixed feelings. The Neato does a great job. But it gets stuck, fairly often. It is nice and low profile to get under things. But unlike the Samsung, it uses a bumper to bump into things to see them so there is much banging around noise when it is by the kitchen table. I have a large house. Probably great in a smaller one. But still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Very nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Gets stuck occasionally but works great.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks!

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great for pet owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving having my hardwood floor vacuumed by touching a button. My dogs shed and my floor needed daily sweeping. This does a great job on wood & tile. It's okay for daily rug vacuuming, but I still use regular vacuum on carpet weekly because it is more powerful

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks for the feedback iNurse05!

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Performs as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a really good job cleaning. It does tend to get hung up on certain low objects and in chairs. You learn and move them as needed. It usually stops about 3 inches away from the base It may be because i do not give the requested 2 feet clearance per side. Not a big deal just connect it up when out stops.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thank you for taking the time to review your Botvac D80! Yes, it certainly seems like your robot isn't docking correctly due to lack of required space, but if that works for you, that's fine!

      -Your Neato Team.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for Multi Surfaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the idea of a daily "cleanup" of dog hairs, but wasn't too sure. My husband got this for me for Mother's Day. It has been Awesome! I have hardwood and tile floors along with several rugs, it takes them all on with ease. Good in tight spaces too.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      What a thoughtful gift. We're glad to hear you’re happy with you Botvac.

  • Rated 4 out of 5 stars

    We are impressed with how much it picks up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine does an excellent job. It helps us to have a vacuum done without us having to touch it. and it is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this brand for years. This one picks up better, especially around edges, and is softer. It's used 2-3 times per week in our house on laminate.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks for being long-time members of the Neato family :)

  • Rated 5 out of 5 stars

    Coolest thing ever bought for the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and has only gotten stuck once under a chair. Have it programmed to do the entire house (one level Ranch type) every Sunday afternoon. Fantastic, now I don't have to do it. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great little bot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never owned anything like this before but my wife and I absolutely love it. We recently built a home and installed dark hardwood floors throughout. It's beautiful but what a nightmare showing every little dust bunny, hair, and particle. It was driving us nuts having to vacuum everyday. My wife said she'd like one for Christmas and after researching this one compared to another well known name brand, I believed this was the one for us. It works fantastically and would dearly be missed if something happened to it. Can't go wrong with this purchase.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      So glad to hear it! Thanks for the kind words.

  • Rated 4 out of 5 stars

    Good vacum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good vacum for letting it do its own thing. It does get stuck sometimes but overall a good product

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Happy to hear it. Thanks for the review Chris!

  • Rated 5 out of 5 stars

    Neato!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this botvac to replace my Roomba. Works great with good navigation and actually vacuums unlike the expensive Roomba sweeper. Bought another for my 2nd level. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    White tile Black dog!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thing to maybe help the wife and I try to keep up with our two dogs. As mentioned in the title we have a lab that sheds and on a white floor it does not hide. So we picked anything up we thought would get in the way and let it go to town. It was amazing! Just when I thought it was going to get stuck it managed to contort itself out, and when It missed a spot and went to another room it came back and got the spot it missed. So now on a normal every other day schedule to clean we have not vacuumed since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd one cant live without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neato- best invention ever. I first purchased when I could no longer do floors on hands and knees after quad tendon surgery. Used daily- great work on dog hair. Gets lost now and then- pretty cool to watch operation

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks for the review! Happy to hear your Botvac is taking care of that dog hair for you!

  • Rated 5 out of 5 stars

    Best version yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model with the addition of the side brush greatly improved this time saving product. The filter is larger and seems more efficient too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to come to freshly vacuumed home and the vac is put away. Ready for the next use

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks for the review, Wadew! We're glad to hear that you are enjoying your vacuum!

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