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Customer Ratings & Reviews

Your price for this item is $179.00

Customer reviews

Rating 4.6 out of 5 stars with 130 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 130 reviews
  • Rated 1 out of 5 stars

    Bad shopping experience

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    Posted .

    We ordered the coffee maker online. When we opened the parcel the box was in bad shape and the box seal was broken. The coffee maker was apparently already unboxed and put back. We may have even tolerated that but when we looked at the included capsules we noticed that they expired already 1 1/2 years ago. This is absolutely intolerable. Will return immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really great machine!

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    Posted .

    From this coffee snob to another—this machine is perfect. I have a Saeco Aroma machine that Ive owned for a while and Ive kept it for the occasional milk steaming that I do. But if you are after that creme topped classic espresso—perfect EVERY time —this is your machine. And same sentiment with Best Buy— in all transactions Ive done with them thus far, they never disappoint.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to make delicious drinks with our Nespresso Espresso Machine! Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Yum. Espresso at home.

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    Posted .
    Owned for 4 months when reviewed.

    Espresso at home. Delicious espresso comes out of this machine. It's not quite as hot as my wife likes, but I think it is perfect! We use it 4-6 times per day. I do wish you could put a bigger cup under the spout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised!

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    Posted .

    This is a great little espresso maker for work. I was surprised how decent the shots are. The capsules are hard to find locally but you can get them easily online with free shipping. I prefer the fillable capsules. The ones with a solid bottom work the best. Americano is the drink of choice at work so this machine is perfect for me with 'lungo' setting. The only thing is the tray doesn't fit any of my cups. It does move & I started using shot glasses to fix my issue. Shots are surprisingly good. Especially for the price of the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but Perfect Espresso machine!!!

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    Posted .
    Owned for 2 weeks when reviewed.

    I'm a coffee lover and I had tried every type of coffee maker machine. This one is small, takes up small space but does the job perfectly. I love it I love it I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Express, we forgot about Dunkin.

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    Posted .
    Owned for 6 months when reviewed.

    Conversation piece, to impress and all my guests during holidays enjoyed it well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works As Advertised & Makes Great Espresso

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    Posted .

    This product works as advertised. It makes a truly fine cup of espresso from aftermarket compatible pods as well as from those sold by Nespresso. Perhaps the complaints in some other reviews about water leakage actually refer to a bit of water run-off that sometimes occurs after a spent pod is ejected, Just remember to remove your filled cup from under the spout before ejecting the pod. Otherwise that leakage poses no problem. Just wish more coffee producers offered Nespresso compatible pods and that there was a larger network of Nespresso Boutiques and retail outlets, including a store near me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My husband loves this machine!

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    Posted .
    Owned for 3 weeks when reviewed.

    I bought this coffee maker to replace one my husband has had for several years. It is the same brand and model of the one that was on its last legs, just updated a little. No learning curve for him. It works exactly the same way his old one did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence Product

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    Posted .
    Owned for 10 months when reviewed.

    Great coffee machine, I got it on sale which was even better and cheaper than the Nespresso store. Perfect temperature for espresso with a great taste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best coffee maker!

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    Posted .

    I'm a coffee lover and I had tried every type of coffee maker machine. When I tried this Nespresso machine, my whole perception of the expressos changed that day. Since then every morning I've started my day with a great cup of expresso coffee. Never better!!! :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    makes a good brew - just a little noisy

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    Posted .

    doesn't take up much counter space, which is a plus in the kitchen. Makes a good cup of coffee and gets the job done pretty quick. Just makes a bit of noise while doing it. Not really a drawback for me, since it only lasts for a short while. But if you get up earlier than a room mate and want to make a "quiet" cup of coffee while somebody else is sleeping in, then it may be an issue. Otherwise, I'd would give it 5 stars - if you purchase at a fair price (mine was on sale).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect espresso quick

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    Posted .

    I didn’t want to spend too much on an espresso machine and this one is perfect for a quick fix. I love that it came with a sampler pack too so I know which flavor to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was Skeptical!

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    Posted .

    I never really like the whole coffee pod concept or the Keurig but I have to say that I don't regret buying the Nespresso one bit. Its super quick in the morning to get a good cup of espresso without the need to wait in line or buy a super expensive espresso machine. Definitely a MUST BUY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    Owned for 1 week when reviewed.

    This is a very good product. I strongly recommend it

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Kazan, we hope you continue to make delicious espresso with our De'Longhi Nespresso Inissia Espresso Machine. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Best coffee making

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    Posted .

    I drink at least 3 cups a day, and I found out Nespresso coffee taste the best and very easy and fast to make a cup of coffee. The size is small and take small space in the kitchen. Although, I wish Nespresso pods are available in bestbuy to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coffee maker

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    Posted .
    Owned for 5 months when reviewed.

    Love this device, is very useful and good quality. Buy it

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to enjoy your De'Longhi Nespresso Espresso Machine for years to come. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Great Espresso

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    Posted .
    Owned for 1.5 years when reviewed.

    This is the best espresso machine on the market. It's priced reasonably and performs out of this world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more coffee shops

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    Posted .

    The ease of this device has ended my spend at local coffee shops. It heats up quickly and pours the perfect espresso. I recommend sticking with nespresso cups than a knock-off though, as it is much better quality. If you have a local nespresso store, go there, they have great promotions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great purchase

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    Posted .

    I got this unit for my wife's new office because we love the Vertuoline machine we bought earlier through Best Buy. Since I don't know how the machine performs, i'll mention that the pod ordering process is excellent through the app and the Best Buy buying process and price matching is second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great espresso maker

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    Posted .

    Excelent product. I love itMake delicious espresso and lungo with this Nespresso Inissia D40-US-BK-NE espresso maker that features a 19-bar high-pressure pump for delicious hot beverages. The folding drip tray accommodates tall-glass recipes.

    I would recommend this to a friend