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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 57 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Excellent taste and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cup of joe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great cup of joe really impressed w ease of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great taste and would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Only complaint is that I wish the cup platform was a little bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Nespresso machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this machine the machine is awesome it’s not really expensive to buy the pods when you go on this nespresso.com you might think it’s expensive but you always get good deals on the website to get their pods I am very happy with this machine I really recommend this machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice cup of coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one was delivered crack. the replacement make great tasting coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10, would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use. Works just like a Keurig but we got it because my wife loves to make her own lattes with the espresso.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service is bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, however customer service needs some more improvement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not hot as the original line

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is great! Everything fantastic but the coffe is not hot as with the original line machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ! Just amazing. Can’t go without it every morning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gourmet coffee experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not just a cup of coffee, it's an experience!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delicious

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect espresso shot in just a minute? Sign me up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a christmas present for our father. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nespresso machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use and looks great in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to beat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and value is hard to beat. We so enjoy our new unit and recommend it highly from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good coffee, fail after 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coffee from this machine. Down side is that we have owned a couple of these they all failed after 2 yrs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cold Coffee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this machine is great, up until I sipped my first espresso and it was lukewarm. Same with the second, then third. Coffee is great quality, tastes good, but I’m not microwaving my cups of coffee every morning. You could stick your finger in the stream that comes out of this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Love the machine but false advertising

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does not include a milk frother although it says it does!

    No, I would not recommend this to a friend
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