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Customer Ratings & Reviews

Your price for this item is $632.99
The comparable value price is $699.95

Customer reviews

Rating 4.4 out of 5 stars with 69 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the Vertuo Creatista by Breville for its coffee quality, ease of use, and milk frother. Many customers rave about the delicious and rich coffee it produces, while others appreciate its user-friendly design. The milk frother is also a popular feature, allowing users to create lattes and cappuccinos at home with ease. However, some customers have reported issues with leaking, particularly from the removable water tray, and the machine's price point is considered high by a few.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 69 reviews
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Water leak

    Rated 2 out of 5 stars

    Great coffee but the unit leaks water.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee but the unit leaks water. Brought it back for an exchange under the protection plan. Now the new one is also leaking. I bought a rubber matt to put under it until I can figure out what to do. It was starting to ruin my butcher block countertop. Don’t know what to do next. I need to contact Best Buy and/or the manufacturer to see what to do…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Versatility, speed, Con: no real con except the price is a bit steep for some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice …

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Unit, look forward to making some coffee

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Nespresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I need a product that would serve more than one cup at a time and this Nespresso does just that, Plus the Frother is great

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Barista at Home!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a raffle because I already own one. If you think spending this much on a Nespresso machine is crazy, buy and you will see. Better than Restuarant cappuccino's and espresso's.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great espresso and milk heater and frother. Breville products are always more expensive but worth every penny. The Nespresso pods are pricey but when compared to buying Starbucks much cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best coffee maker you can buy! Excellent. They won't want to drink coffee away from home.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Water leak

    Rated 1 out of 5 stars

    Horrible machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way over priced for the poor quality of the machine. My first one lasted 6 months then started leaking water underneath all over the counter. Bestbuy gave me a brand new one and it lasted 2 weeks before it started filling the used pod tray with warer. It also will make the first cup of coffee a full cup like it should, the next cup may only have a 1/3 as much coffee using a identical pod as the forst cup. This machine is way overpriced junk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Vertuo Creatista is fabulous

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nespresso-vertuo-creatista-by-breville-stainless-steel is the best coffeemaker I've had yet. Traded up my Nespresso Virtuoline to this and it's awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Easy to use, consistently great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine makes a consistently delicious coffee, both espresso style specialty coffees and a regular cup of joe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best coffee machines with unique features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a super automatic machine and the taste is never the same. Went back to Nespresso and the upgrade to this Breville is absolutely worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nespresso Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Espresso Machine!! I've owned others but this one definitely takes the cake. Simple, easy and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my machine! I received an upgrade and this is just the icing on top. A must have in every home. I love pulling shots but this machine requires less work and the coffee is just as strong when pulling shots manully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NO More Starbucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine it is the best and it does so much, If you want to make your coffee at home and make your guest real happy than this is your Nespresso Vaturo maker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this setup. This ups your coffee game in the mornings. The stainless steel is beautiful. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    Nespresso does it right partnering with Breville

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent expresso machine. The frother works flawlessly and the expresso extracts the perfect way. Also, the fact you can also make regular coffee is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Husbands Birthday Surprise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this machine. I like the milk frother, it's better than the old one we had and much cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best Coffee Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nespresso is one of the best. Makes great coffee. I purchased this during your sale and the price is great.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Works great and feels premium in my kitchen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upgrading from a vertuo next because im looking for a better looking machine that has a real milk frother.

    I would recommend this to a friend
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