Customer Ratings & Reviews

The coffee that it makes is amazing, but in less than six months, I've received two replacement machines. The machine is a disaster and stops working out of nowhere. The warranty its for 2 years only.

Best purchase of 2020. Quality machine for quality coffee. Highly recommend

Wonderful product! Extremely user friendly and makes great coffee.

My 1st coffee maker Very happy easy to use great Nespresso machine!

I like it Best coffee maker ever Cheaper than different places

Excellent! Replaced an older Nespresso with this one! Love it

Love the Nespresso! Easy set up and perfect cup of coffee!

This machine is the worst one I have used. I have used multiple nespressor machines. This machine is made of cheap plastics and creates a lot of noise when running. Only reason to have this machine will be to use pour over pods.

Good for an instant coffee maker. Good slimline design

Works great! Super slim and looks great in the kitchen

Makes the expresso perfectly and better than stores.

Ordered online and picked up. Installed and downloaded app. App and machine couldn't connect. I went on the nespresso website and tried everything to get this to connect. Called their help desk and did everything to make it work. No success. Took it back to my best buy for an exchange but they gave me a refund and sent me on my way- no way for me to get the same product for the same price since it was on sale when I ordered and used my Bestbuy credits. I'm so disappointed and wish I could have at least used it. If yours connects other reviews say its amazing.

Returned this product due to spending two hours trying get the machine to brew for the first time. Watched youtube videos & troubleshooting. Ended up just returning it due to the hassle.

My original machine lasted about four months before it stopped working. I called Nespresso who walked me through troubleshooting and ultimately decided they would replace the machine. Fast forward to now - about 7 months after my purchase - I'm on my fourth machine that's been replaced and it just gave me the exact same issue I've dealt with my other machines. Common denominator is me, which I thought "what am I doing wrong with this?" and the answer is: nothing. There's only one real way to use it, I'm using correctly, but the lifespan of these machines is approximately 2 months on average.

Quit working within 2 weeks. Nespresso replaced with their own brand However the taste of the spresso coffee was wonderful. When I replaced it with Starbucks nespresso pods it was terribly acidic and no one liked it.

Broke in 2 months. Nespresso customer service was great though and gave a replacement of a more reliable machine.

Absolutely love! I also have a Breville Espresso Machine and this Nespresso machine does a pretty amazing job for what it is. Not true crema as with an espresso machine, but I’m not complaining either. I would highly recommend this machine!

Lasted 4 weeks I moved the unit to set it up in a different location in my kitchen and it stopped working I'm very disappointed I was a huge fan on breville brand until this happen

Gabage, Only lasted a year then died. Tech support was worthless.

Don't buy this machine. It started leaking after 2 months and it is July 1st and it is completely dead. The customer service number is not longer active at Nespresson.